- Phone
- 1-615-862-6632
- Scope
- 1. The contractor shall furnish janitorial services to Metro including all supervision, labor, material, equipment and supplies necessary to perform the scope of work. The Contractor is responsible for providing proper equipment, consumables, tools, and trained personnel to fully execute all requirements. 7
- Doc Url
- /marketplace/api/blob?p=nashville%2F300001682822032%2FGG000092_5_SUPPLIER.pdf&fn=GG000092_5_SUPPLIER.pdf
- Address
- PO Box 196301 Nashville, TN 37219 Davidson United States
- Pdf Text
- RFQ GG000092,5
Proprietary and Confidential 11/2/2026 12:59 PM
RFQ GG000092,5
Title Janitorial/Custodial Cleaning and Related Services
Preview Date Open Date 11/2/2026 12:58 PM
Close Date 11/17/2026 2:00 PM Award Date
Time Zone Central Standard Time
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Submit your response to the following contact.
Company Metropolitan Government of Nashville and Davidson County
Buyer Daniel A Drumwright
Location PO Box 196301
Nashville, TN 37219
Davidson
United States
Phone 1-615-862-6632
Fax
E-mail Daniel.Drumwright2@nashville.gov
When submitting your response, include the following information.
Your Company Name
Company Site (Optional)
Address
Contact Details
Response Valid Until
(Optional)
This document has important legal consequences. The information contained in this document is proprietary of
Metropolitan Government of Nashville and Davidson County. It shall not be used, reproduced, or disclosed to others
without the express and written consent of Metropolitan Government of Nashville and Davidson County.
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Table of Contents1 Overview.......................................................................................................................................................................41.1 General Information..............................................................................................................................................41.2 Schedule................................................................................................................................................................41.3 Negotiation Controls.............................................................................................................................................41.4 Terms....................................................................................................................................................................42 Requirements................................................................................................................................................................52.1 Section 1. RFP Solicitation (Selection) Method...................................................................................................52.2 Section 2. Waiver Process.....................................................................................................................................62.3 Section 3. Commodity Codes...............................................................................................................................62.4 Section 4. Timeline...............................................................................................................................................72.5 Section 5. Solicitation Objective...........................................................................................................................72.6 Section 6. Scope Summary...................................................................................................................................72.7 Section 7. Scope Details.......................................................................................................................................72.8 Section 8. Equal Business Opportunity (EBO) Program Requirements.............................................................112.9 Section 9. Insurance Requirements.....................................................................................................................132.10 Section 10. Standard Solicitation Requirements...............................................................................................152.11 Section 11. Information Security Agreement...................................................................................................242.12 Section 12. Solicitation Acceptance.................................................................................................................242.13 Section 13. Contract Acceptance......................................................................................................................252.14 Section 14. Evaluation Criteria.........................................................................................................................262.15 Section 15. Affidavits.......................................................................................................................................30
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1 Overview
1.1 General Information
Title Janitorial/Custodial Cleaning and Related Services
Amendment Date 11/2/2026 12:58 PM
Amendment Description This amendment will update the Scope Detail section, update the Restroom
Information for General Services Managed Facilities PDF, update the Cost
Spreadsheet, add OMB Spend by Contract Report, and add Online Discussion
Questions and Answers.
Buyer Daniel A Drumwright Outcome Contract Purchase
Agreement
E-Mail Daniel.
Drumwright2@nashville.
gov
1.2 Schedule
Preview Date Open Date 11/2/2026 12:58 PM
Close Date 11/17/2026 2:00 PM Award Date
Time Zone Central Standard Time
1.3 Negotiation Controls
Response Visibility Sealed
1.4 Terms
Agreement Start Date Agreement End Date
Agreement Amount
(USD)
Payment Terms Net 30 Freight Terms SUPPLIER PREPAID
Shipping Method FOB DELIVERY
Negotiation Currency USD (US Dollar)
Price Precision 0
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2 Requirements
*Response is required
Make sure to review the entire solicitation to gain an understanding of all the requirements and expectations
prior to creating and submitting a response.
2.1 Section 1. RFP Solicitation (Selection) Method
1.
Request for Proposal
Pursuant to Metropolitan Code of Laws (M.C.L.) Section 4.12.040, this solicitation document serves as the written
determination of the Purchasing Agent, that the use of competitive sealed bidding is neither practicable nor
advantageous to Metro. Therefore, this solicitation will facilitate the entering into of contract(s) by the competitive
sealed proposals process. The proposal process, flexibility and limitations are governed by the Code and related
Procurement Regulations.
The proposal selection method permits discussions with offerors who submit proposals determined to be reasonably
susceptible of being selected for award. Modifications in proposal content, comparative judgmental evaluations of the
proposals, corrections, and scope adjustments, may occur at the request of the Purchasing Agent or their designee.
There may be one or more amendments to this solicitation. Solicitation amendments are included as updates to the
original solicitation. It is the offeror's responsibility to remain informed on all solicitation amendments and submit the
solicitation response incorporating all amendments.
Offers to Metro online solicitations are required to be submitted within the iSupplier online environment unless
otherwise stated. Hard copy offers will not be considered except as required by law.
Any response to this solicitation is a formal waiver of any claims of confidentiality regardless of what may be stated,
printed, or implied in the submission and/or attachments submitted. All information is made a Public Record after an
award is made.
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The only official position of Metro is found within this solicitation document including answers provided in response
to questions raised. The online discussion tool within iSupplier is the appropriate tool for all questions or
communications concerning this solicitation.
Metro reserves the right to issue additional rounds as it deems necessary for the purposes of evaluation. Additional
rounds may include, but not be limited to, Offeror interviews.
Metro reserves the right to make multiple awards for a contract if it is deemed in the best interest of Metro.
2.2 Section 2. Waiver Process
1. Pursuant to Metropolitan Code of Laws (M.C.L.) Section 4.48.115 (Conflicts with Previous Metro Projects),
Non-Metro employees who provide services to the metropolitan government regarding the feasibility, cost,
design, implementation, or legislative adoption of a particular matter are prohibited from subsequent
participation in the procurement process or resultant contract(s) related to that particular matter.
Any offeror who may meet the standard of MCL 4.48.115 must disclose this potential conflict to the buyer
prior to the solicitation's deadline for questions. This disclosure must include reference to the offeror's prior
work on the particular matter, including the specific project and prospective offerors' participation, and the
timeframe services were rendered. If the offeror is requesting a waiver from MCL 4.48.115 this must be
explicitly stated in the disclosure.
Requests for a waiver will be reviewed by the Procurement Standards Board with final decisions published
in the news items section of purchasing.nashville.gov
2.3 Section 3. Commodity Codes
1. This solicitation is being published under the following UNSPSC (United Nations Standard Products and Services
Code) Commodity Codes:
• 76110000 - Cleaning and Janitorial Services
• 47130000 - Cleaning and Janitorial Supplies
• 76111500 - General building and office cleaning and maintenance services
• 76111501 - Building cleaning services
• 76111504 - Window or window blind cleaning services
• 76111605 - Exhaust hood or fan clearing
• 47130000 - Cleaning and janitorial supplies
• 47131800 - Cleaning and disinfecting solutions
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2.4 Section 4. Timeline
1.
The following is the general, unofficial anticipated timeline for this solicitation. These dates represent a good
faith effort, accurate at the time of publication. They are non-binding and subject to change. They are for
informational purposes only and subsidiary to official dates/times contained elsewhere in the solicitation:
• 8/31/2026 - Solicitation Publishing and Opening
• 9/8/2026 - Pre-Offer Meeting
• 9/9/2026 - Amendment #1 Published with Pre-Offer PowerPoint and Attendee List
• 9/10/2026 - Deadline to Submit Questions in iSupplier
• 9/14/2026 - Amendment #2 Published with Response to Online Discussion Questions
• 11/17/2026 - Solicitation Closes
• 11/18/2026 - Responsive Offers Provided to BAO for Review
• 11/20/2026 - Responsive Offers Provided to Evaluation Committee
• 12/8/2026 Evaluation Committee Meeting
• 12/15/2026 - Intent to Award Issued
• 12/25/2026 - Protest Period Ends & Deadline for Awarded Supplier to Provide Outstanding
Documents
• 12/28/2026 - Contract Sent to Awarded Supplier for Review
• 1/5/2027 - Contract Routes for Signature
• 1/12/2027 - Sourcing Process Complete
2.5 Section 5. Solicitation Objective
1. The objective of this solicitation is to enter into an indefinite delivery/indefinite quantity (IDIQ) contract. Metro
does not guarantee minimum or maximum purchase amounts for the requested goods and/or services.
Purchases shall be made on an as-needed basis by Metro via Purchase Order. No purchase is guaranteed,
and no work shall be performed until receipt of Metro-issued Purchase Order.
2.6 Section 6. Scope Summary
1. The Metropolitan Government of Nashville and Davidson County (Metro) is soliciting
proposals for the delivery of an array of janitorial and custodial cleaning and related
services. The qualified contractor shall be responsible for performing such services in
multiple General Services-managed facilities and other Metro facilities.
2.7 Section 7. Scope Details
1. The contractor shall furnish janitorial services to Metro including all supervision, labor, material, equipment
and supplies necessary to perform the scope of work. The Contractor is responsible for providing proper
equipment, consumables, tools, and trained personnel to fully execute all requirements.
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General Services itself spends approximately $5 million on janitorial services with $700k of that being
towards the cost of consumables.
Requirements
Provide comprehensive planning, management, and delivery of janitorial services including regular custodial work,
specialized cleaning, event support, and related services for Metro facilities.
Secure and maintain all necessary business licenses and Metro authorizations (background checks and Metro building
security clearances) required to perform required services.
Coordinate services with each individual Metro agency, in the manner prescribed by each Metro agency.
Provide a working supervisor on the premises while cleaning services are in progress. Each working supervisor shall be
capable of fluently conversing in English as well as reading and writing instructions and directives in English.
Replace personnel upon request from Metro.
The completion of periodic reporting on service delivery and contract compliance shall be provided on a monthly basis
and also through weekly/ monthly coordination meetings with the awarded contractor. In some cases where Metro
identifies certain issues, the contractor will be required to provide weekly reports to address such incidents per certain
facilities. Metro expects that a dedicated account manager to be available to respond to phone calls or e-mails 24/7.
Provide dedicated management staffing available by phone twenty-four hours a day, seven days a week.
Complete all janitorial and ancillary services required by Metro or, alternatively, subcontract the services out, provided
that all costs remain at the price submitted in their cost proposal.
Complete, at no cost to Metro, background checks for assigned individuals and sub-contractors within two weeks
following the contract signature. The same background check shall be performed on any new employees of the
contractor. Metro must receive MNPD confirmation of each individual's security screening in "PASS" status before
contractor may assign personnel to duties under the contract. All contractor and subcontractor personnel providing
services to General Services Managed Facilities and other Metro departments must pass MNPD background check
prior to accessing any building.
Standard Janitorial Service
The standard janitorial service area of each facility generally includes areas within 20 feet of the building exterior, as
well as any facility parking lot and facility trash and recycling containers regardless of their location in relation to or
distance from the building.
Standard janitorial service generally includes daily trash, recycling, and where applicable compostables pick-up and
removal to the trash, recycling, or compostables repositories of the subject facility if available or removal from Metro
property at contractor's expense. The majority of Metro facilities include Waste and Recycling services. The awarded
contractor will be notified if a certain facility doesn't include on-site repository and therefore requires off-site disposal.
The standard, routine cleaning and janitorial service area of each facility includes any areas outside and within 20 feet
of any part of the building exterior, as well as any facility parking lot and facility trash and recycling containers
regardless of their location in relation to or distance from the building. Contractor will not be responsible for parking
lot sweeping, pressure washing, or snow and ice removal outside the 20 feet of any part of the building exterior
Parking Garage cleaning requires blow off all flat areas, collecting all dirt/ debris, Stair wells to be blown clean and
dirt/ debris to be collected. Doors throughout the garage to be cleaned, including trash and recycling removal,
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sweeping, litter pick-up. The service frequency depends on the facility. The frequency will be identified per each
parking garage.
Standard janitorial service generally includes the daily provision and replacement of products such as soap, paper
towels, toilet paper, urinal screens, deodorizer refills and other items. All products used to restock dispensers must be
compatible with the existing dispensers. Contractor may request and upon approval
replace dispensers at the contractor's expense. The cost for removing the existing and installing a new dispenser,
patching and painting as necessary will be paid by the contractor. See the attached Dispenser Cut Sheet PDF.
The awarded contractor will have the opportunity to visit each facility and identify the required staffing, consumables,
and all related janitorial services required per each facility prior to the start of the contract. Contractor will be
responsible for providing and managing staffing needed for each facility and shift. It is the full responsibility of the
contractor to identify and provide the staffing needed for each facility.
Replacement of trash liners in office spaces throughout each location shall be included in submitted cost for janitorial
services.
Contractor shall utilize sustainable and reusable cleaning materials, such as microfiber clothes and washable mop
heads, where practical. Contractor shall, where practical, avoid the use of chemical cleaners.
Contractor shall use cleaning products/agents that meet or exceed the specifications found in the attached Cleaning
Products/Agents and Alternative Cleaning Systems Specifications PDF.
For more information, refer to the Cleaning Services Frequency Schedule PDF, General Services Managed Facilities
List PDF, and Restroom Information for General Services Managed Facilities PDF.
Additional Services
Day Porter Service— CONTRACTOR shall provide full-time, half-time, quarter-time, day porter attendant services on
an as-needed for any Metro location as required. This is defined as routine janitorial support service required during
business hours for high traffic areas where standard janitorial service completed
after business hours shall not adequately address needs each day. Day Porter Attendants shall clean and stock
restrooms, clean up spills, empty trash, pick up trash, clean glass, and perform other custodial duties as may be
required or requested.
Hood and Vent Cleaning— CONTRACTOR shall perform thorough hood and vent cleaning semiannually at selected
facilities. Hood and Vent cleaning is a applicable to all Listed Fire Stations in the attached General Services Managed
Facilities PDF that will go out in Amendment. NFPA 96-compliant kitchen exhaust
cleaning by a certified provider is required for hood and vent cleaning. Grease waste disposal and documentation
(certification stickers, before/after photos, etc.) shall be included in the pricing for these services.
Utility Drain Treatments— CONTRACTOR shall obtain Bio-Active Plus ST-822, a no-rinse enzyme all-purpose
cleaner (or equivalent) from General Services, central stores (at no cost), and, treat all drains per product specifications
at all facilities each day while on-site for standard, routine cleaning and janitorial services.
Window Washing— CONTRACTOR shall schedule and perform internal and external window washing at selected
facilities in accordance with the specifications of this contract and standard industry practices. These services include
all exterior windows/glass surfaces, glass window frames, including those of all heights and/or requiring special access,
all interior windows/ glass surfaces, glass window frames, including skylights. Lift and/or swing stage rentals are
included as pre-approved equipment rental. Chemicals and any non-equipment rental shall be included in the unit
pricing for these services.
On-Demand Janitorial Services— On-demand janitorial services will be utilized to provide additional janitorial
services outside of the typical schedule for these services. These services will be for certain facilities based on number
of hours required per day/week or month as inst
METRO_GGIssuing agency·Tennessee·via a public procurement portal