Terms of Service
Effective date: June 27, 2022.
Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and Light RFP. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede and replace any prior agreements or arrangements between you and Light RFP. Light RFP may, at any time for any reason, without notice to you, cease offering you access to the Services or any portion thereof or deny you access to the Services or any portion thereof.
Supplemental terms may apply to certain Services, such as policies for a particular event, program, activity or promotion, and such supplemental terms will be disclosed to you in separate disclosures (e.g., a particular promotional webpage) or in connection with the applicable Service(s). Supplemental terms are in addition to, and shall be deemed a part of, these Terms for the purposes of the applicable Service(s). Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services.
Light RFP may amend these Terms from time to time. Amendments will be effective upon Light RFP's posting of such updated Terms at this location. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.
Our collection and use of personal information in connection with the Services is as provided in Light RFP’s Privacy Notice located at https://www.lightrfp.com/privacy-policy.
Subject to your compliance with these Terms, Light RFP grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to access and use the Services. Any rights not expressly granted herein are reserved by Light RFP (and its affiliates, as applicable) and Light RFP's licensors.
You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by Light RFP; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services, or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or their related systems or networks.
The Services and all rights therein are and shall remain Light RFP's property or the property of Light RFP's licensors. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner Light RFP's company names, logos, product and service names, trademarks or services marks or those of Light RFP's licensors.
Disclaimers; Limitation of Liability; Indemnity.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." LIGHT RFP DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, LIGHT RFP MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR AVAILABILITY OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR ACCESS OR USE OF THE SERVICES REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
LIMITATION OF LIABILITY
LIGHT RFP SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, EVEN IF LIGHT RFP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. LIGHT RFP SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF LIGHT RFP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. LIGHT RFP SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND LIGHT RFP’S REASONABLE CONTROL. IN NO EVENT SHALL LIGHT RFP'S TOTAL LIABILITY TO YOU IN CONNECTION WITH THE SERVICES FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED FIVE HUNDRED U.S. DOLLARS (US $500). LIGHT RFP DOES NOT CONTROL, ENDORSE OR TAKE RESPONSIBILITY FOR ANY USER CONTENT OR THIRD-PARTY CONTENT AVAILABLE ON OR LINKED TO BY THE SERVICES (INCLUDING INFORMATION ON THE SERVICES PROVIDED BY USERS OR BY SHIPPERS). LIGHT RFP CANNOT AND DOES NOT REPRESENT OR WARRANT THAT THE SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
You agree to indemnify and hold Light RFP and its affiliates and its and their respective officers, directors, employees, and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees), arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; and/or (ii) your breach or violation of any of these Terms.
You agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services (collectively, "Disputes") may be settled by binding arbitration between you and Light RFP at Light RFP’s discretion, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights. You acknowledge and agree that you are waiving the right to a trial by jury or to participate as a plaintiff or class in any purported class action or representative proceeding. Further, unless both you and Light RFP otherwise agree in writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this "Dispute Resolution" section will be deemed void. Except as provided in the preceding sentence, this "Dispute Resolution" section will survive any termination of these Terms.
Arbitration Rules and Governing Law
Any arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the Commercial Arbitration Rules (the "AAA Rules") then in effect, except as modified by this "Dispute Resolution" section. (The AAA Rules are available at www.adr.org or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this Section.
Prior to initiating an arbitration, you and Light RFP each agree to notify the other party in writing of any dispute and to attempt to negotiate an informal resolution. Notice to Light RFP must be sent to Light RFP LLC, Attn: Legal Department, 69 Charlton St, New York, New York 10014. Neither party shall initiate arbitration until 30 days after the notice is sent. A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. A party initiating an arbitration against Light RFP must send the written Demand for Arbitration to Light RFP LLC, Attn: Attn: Legal Department, 69 Charlton St, New York, New York 10014. The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of California and will be selected by the parties from the AAA's roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator, then the AAA will appoint the arbitrator in accordance with the AAA Rules.
Arbitration Location and Procedure
Unless you and Light RFP otherwise agree, the arbitration will be conducted in the county where you reside. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents you and Light RFP submit to the arbitrator, unless you request a hearing or the arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.
The arbitrator will render an award within the time frame specified in the AAA Rules. The arbitrator's decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator's award damages must be consistent with the terms of the "Limitation of Liability" section above as to the types and the amounts of damages for which a party may be held liable. The arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant's individual claim.
Notwithstanding the provisions of the modification-related provisions above, if Light RFP changes this "Dispute Resolution" section after the date you first accepted these Terms (or accepted any subsequent changes to these Terms), you may reject any such change by providing Light RFP written notice of such rejection by mail or hand delivery to: Light RFP LLC, Attn: Dispute Resolutions, The Corporation Trust Company, Corporation Trust Center, 1209 Orange Street, Wilmington, Delaware, 19801, or by email from the email address associated with your Account to: firstname.lastname@example.org , within 30 days of the date such change became effective, as indicated in the "Effective" or "Last update" date above. In order to be effective, the notice must include your full name and clearly indicate your intent to reject changes to this "Dispute Resolution" section. By rejecting changes, you are agreeing that you will arbitrate any Dispute between you and Light RFP in accordance with the provisions of this "Dispute Resolution" section as of the date you most recently accepted these Terms.
Authorizing Automatic Payments and Charges:
By forming a Vendor Account with Light RFP, you authorize Light RFP to (i) electronically debit the bank account with the name and number that you have provided, or (ii) automatically charge or debit a payment card that you have specified. You agree to provide complete and accurate billing and contact information to Light RFP and to notify Light RFP of any changes to such information. If necessary, your account or payment card may be credited to correct erroneous charges or debits. Debits or charges can be applied to collecting Light RFP’s 5% fee. You authorize Light RFP to continue debiting or charging a bank account or payment card (or any replacement payment card account if the original card is renewed, lost, stolen or changed for any reason by the issuing entity, and such entity informs Light RFP of such new replacement payment card account) until this agreement is terminated and all fees are paid in full.
You are aware that you may notify Light RFP about erroneous charges or debits by contacting Cyrus Kornfeld at email@example.com or by calling 718-757-0252. Revocation of erroneous debits may occur within a 24 hour period from the time of debiting. Authorization for payment may be revoked over the phone by emailing firstname.lastname@example.org or by calling 718-757-0252.
In the event of a failed attempt by Light RFP to debit or charge you, we reserve the right, and you authorize us, to retry billing you at another time. If you update a payment method to remedy a change in validity or expiration date, we will automatically resume billing; we may also receive updates on your payment method through our payment service providers and automatically resume billing. Light RFP may, in its sole discretion without limiting Light RFP’s other rights or remedies, (i) accelerate your unpaid fee obligations through the remaining applicable payment term(s) of any applicable services provided so that all such obligations become immediately due and payable and (ii) terminate or suspend your account. Light RFP reserves the right, without limiting Light RFP’s other rights or remedies, to assess late interest at the rate of one and one-half percent (1.5%) of the outstanding balance or the highest amount allowed by law, whichever is lower, per month if payment is more than thirty (30) days past due and to use any lawful means to collect any unpaid charges, at your expense. Light RFP may also assign such unpaid balances to a collection agency for collection and, if legal action is taken, to collect on such balances, and you agree to reimburse Light RFP for all expenses incurred to recover such fees, including attorneys’ fees and other expenses.
You agree that each time you enter additional information or change information for payment or charge, you have made a separate and complete authorization as required by the rules of the National Automated Clearing House Association (NACHA) and, as applicable, the Electronic Fund Transfer Act, 15 U.S.C. 1693 et. seq., and Regulation E promulgated thereunder, 12 C.F.R 205 et. seq., and applicable credit card rules. Currently, we offer payment and charge service free of additional charge, however your bank or payment card may charge a fee.
You shall be solely responsible for controlling the method, manner, and means of accomplishing your own work. Any guidance Light RFP offers at any stage of an RFP is offered as a convenience only, and you shall have no obligation to follow such guidance. If you elect to provide access to the Services to any of your employees or other agents, any instructions or other information provided through the Services are provided by you to your agent. Any agreements you or your agent enter into due to use of Light RFP’s Services are subject to the rates and charges indicated on the Services and the terms and conditions of the applicable agreement.
If you are an employee, contractor or other service provider of the party using Light RFP’s services, you agree that all charges and compensation due to you as an employee, contractor or other service provider of the party using Light RFP’s services are the sole responsibility of that party and not Light RFP.
Text Messaging and Telephone Calls
You agree that Light RFP may contact you by telephone or text messages (including by an automatic telephone dialing system and/or with an artificial or pre-recorded voice) at any of the phone numbers provided by you or on your behalf, including for marketing purposes. You understand that you are not required to provide this consent as a condition of purchasing any property, goods or services.
Referrals and Promotional Codes
Light RFP may, in its sole discretion, create referral and/or promotional codes ("Promo Codes") that may be redeemed for discounts on future Services and/or a third party’s services, or other features or benefits related to the Services and/or a third party’s services, subject to any additional terms that Light RFP establishes. You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by Light RFP; (iii) may be disabled by Light RFP at any time for any reason without liability to Light RFP; (iv) may only be used pursuant to the specific terms that Light RFP establishes for such Promo Code; (v) are not valid for cash; and (vi) may expire prior to your use. Light RFP reserves the right to withhold or deduct credits or other features or benefits obtained through the use of the referral system or Promo Codes by you or any other user in the event that Light RFP determines or believes that the use of the referral system or use or redemption of the Promo Code was in error, fraudulent, illegal, or otherwise in violation of Light RFP’s terms.
User Provided Content
Light RFP may, in Light RFP’s sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to Light RFP through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services, ratings and reviews of facilities, initiation of support requests, and submission of entries for competitions and promotions ("User Content"). Any User Content provided by you remains your property. However, by providing User Content to Light RFP, you grant Light RFP a worldwide, perpetual, irrevocable, transferable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and Light RFP’s business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.
You represent and warrant that: (i) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases necessary to grant Light RFP the license to the User Content as set forth above; and (ii) neither the User Content, nor your submission, uploading, publishing or otherwise making available of such User Content, nor Light RFP’s use of the User Content as permitted herein will infringe, misappropriate or violate a third party's intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
You agree to not provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by Light RFP in its sole discretion, whether or not such material may be protected by law. Light RFP may, but shall not be obligated to, review, monitor, or remove User Content, at Light RFP’s sole discretion and at any time and for any reason, without notice to you.
Network Access and Devices
You are responsible for obtaining the data network access necessary to use the Services. Your mobile network's data and messaging rates and fees may apply if you access or use the Services from your device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and applications and any updates thereto. Light RFP does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.
Choice of Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, U.S.A., without giving effect to any conflict of law principles, except as may be otherwise provided in supplemental terms applicable to your region.
Claims of Copyright Infringement
Claims of copyright infringement should be sent to Light RFP's designated agent. Please visit Light RFP's web page at www.lightrfp.com for the designated address and additional information.
Light RFP may give notice by means of a general notice on the Services, electronic mail to your email address in your Account, or by written communication sent by first class mail or pre-paid post to your address in your Account. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email).
You may not assign these Terms without Light RFP's prior written approval. Light RFP may assign these Terms without your consent to: (i) a subsidiary or affiliate; (ii) an acquirer of Light RFP's equity, business or assets; or (iii) a successor by merger. Any purported assignment in violation of this section shall be void. No joint venture, partnership, employment, or agency relationship exists between you, Light RFP or any third party as a result of these Terms or use of the Services. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. Light RFP's failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Light RFP in writing.
Choice of Language
It is the express wish of the parties that these terms and conditions be drawn up in English. These terms may be translated into other languages. In the event of a difference in interpretation between the English version of these terms and another version, the English version shall prevail.