City of Powder SpringsIssuing agency·Powder Springs, GA·via the Georgia Procurement Registry (DOAS)The City of Powder Springs is seeking competitive sealed proposals from qualified professional IT firms for the purpose of establishing a term contract for the provision of managed IT services for the city. All communications related to the submission of a proposal, including submission of questions, must be coordinated through Candyce James, City Clerk, at cjames@powderspringsga.gov by 12;00 noon EST, Friday, October 30, 2026. The city reserves the right to reject any and all bids, to waive informalities and technicalities to reject portions of bids, and to award contracts in a manner consistent with the city and laws governing the State of Georgia.
REQUEST FOR PROPOSAL (RFP)
Managed IT Services Provider (MSP)
City of Powder Springs
Issue Date: Friday, October 16, 2026
BIDS DUE NO LATER THAN: 12:00 noon EST, Wednesday, November 11, 2026
Attn: Candyce James City Clerk
4483 Pineview Drive
Powder Springs GA, 30127
emphasis on robust cybersecurity solutions aligned with the City’s operational
requirements and security objectives.
The City requires a comprehensive managed IT and security services solution, including
network infrastructure and hardware updates, to ensure optimal performance, protection
against evolving cybersecurity threats, and ongoing testing to maintain Cybersecurity
Liability Insurance compliance.
The deadline for submission of questions shall be 12:00 noon EST on Friday, October 30,
2026. All questions shall be submitted to the attention of Candyce James, City Clerk, at,
cjames@powderspringsga.gov.
Sealed proposals shall be submitted to The City of Powder Springs, 4483 Pineview Drive,
Powder Springs, Georgia 30127, to the attention of Candyce James, City Clerk, by no
later than 12:00 noon EST on Wednesday, November 11, 2026. No proposals will be
accepted after the 12:00 noon deadline.
Vendors shall submit an original and three (3) copies of the proposal along with an
electronic copy.
2. Background
The City of Powder Springs is located in southwest Cobb County and is a member of the ten-
county Atlanta Regional Commission.
The selected provider will oversee and manage the City's IT network and functions, providing comprehensive trouble ticketing with business-hours help desk and after-hours support, unlimited remote and onsite support including emergency response, data encryption, document management with automatic offsite transfer and backup monitoring, Business Continuity and Disaster Recovery capabilities, 24x7 Security Information and Event Management monitoring with expert response, security incident response and Cyber Incident Response Plan maintenance, remote monitoring and management suite licensing and hosting, anti-malware and anti-ransomware with dark web monitoring, managed endpoint prevention detection response and remediation, firewall, switch, server, wireless LAN controller and wireless access point management and monitoring, Microsoft workstation and server patching, third-party software support, secure remote access/VPN, security awareness training and phishing simulations, Microsoft 365 licensing with password management and multi-factor authentication plus backup and archiving with retrieval for Open Records Act requests, CJIS-capable support, and AI advisory, governance, implementation and security controls for AI systems.
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Some Georgia services contracts ask for one of the two below, and the solicitation documents are where it’s stated. One prequalification covers both — on this bid and the next.
A surety’s written statement that it expects to bond you up to a stated amount, subject to final underwriting. It’s what an agency asks to see before they take your bid seriously.
Source: Georgia Procurement Registry (solicitation PE-63352-NONST-2027-000000018), retrieved via the Georgia Procurement Registry (DOAS). View the official posting, and always confirm requirements and deadlines with the issuing agency.
