NC eVP · North Carolina

Pre-Employment/Promotional Testing for Emergency Communications

CITY OF RALEIGHIssuing agency·North Carolina·via the North Carolina Electronic Vendor Portal

24days left

Due Nov 13, 2026·Posted Oct 16, 2026

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AI takeaways

The City of Raleigh seeks a comprehensive 911 pre-employment testing software platform evaluating Public Safety Telecommunicator candidates for work in NC.
The RFP was issued October 16, 2026 with written questions due October 30, 2026 at 5:00 PM, City responses anticipated November 6, 2026, proposals due November 13, 2026 by 5:00 PM EST, and selection tentatively announced December 1, 2026.
The solicitation is issued by the City of Raleigh Emergency Communications Center and directs inquiries to Daniel Ponder.
The platform must provide validated assessments for map reading and spatial orientation, reading comprehension, typing speed and accuracy including listen-and-type, computerized CAD-style data entry, and multi-tasking replicating dispatcher workflows.
The platform must also assess advanced decision-making under time pressure, oral comprehension with transcription, cross-referencing multiple data sources, basic dispatch mathematics, critical thinking, and short-term memory recall through audio and written modules.
Optional promotional testing covers written communication, structured oral communication with role-play, mentor coaching and leadership assessment, performance in fast-paced stressful environments, and strategic and critical decision-making.
The software must support customization of modules time limits and passing scores, EEOC-aligned validated methodology with ADA accommodations, automated scoring with exportable analytics, secure U.S.-based data handling with role-based access, and remote testing with proctoring.
Vendors must provide module descriptions, scoring and validation documentation, sample reports and dashboards, three customer references, and an implementation timeline with training plan plus onboarding and ongoing support.
Proposers must deliver one signed original, three copies, and one PDF on USB flash drive in a marked envelope to 2310 Westinghouse Blvd, Raleigh, NC 27604 by the due date and time.
Proposals are scored on corporate background and experience (20), firm financial stability (20), project understanding (20), project approach (15), team firm experience (10), and proposed cost (15), with up to five additional interview points.
Requirement: Maintain Commercial General Liability with combined single limit of no less than $1,000,000 each occurrence and $2,000,000 aggregate.
Requirement: Maintain Automobile Liability with limits of no less than $1,000,000 Combined Single Limit.
Requirement: Maintain Workers Compensation with statutory limits and employers liability of no less than $1,000,000 each accident.
Requirement: Maintain Professional Liability with limits of no less than $1,000,000 each claim.

Method: Request for Proposals
Documents: 1 file

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Contact the buyer

Nikolai Merza

vendor@nc.govEmail

Location:

North Carolina

Open in Maps ↗

274-ECC-FY2027-001

Method

IFB

Documents

Download zip

PreEmploymentRFP.pdfPDF

Preview Download

What this bid is asking for

AI-generated

Provide a validated 911 pre-employment testing software platform measuring map reading, comprehension, typing, data entry, multitasking, judgment, listening, cross-referencing, math, critical thinking, and memory
Provide optional promotional testing for written and oral communication, mentoring and leadership, stressful-environment performance, and strategic decision-making
Deliver customization, automated scoring and exportable reports, secure U.S.-based data handling, remote testing with proctoring, plus onboarding, training, ongoing support, documentation, sample reports, three references, and implementation timeline

Posted Scope of Work

Pre-Employment/Promotional Testing for Emergency Communications (911)

Special instructions: Daniel Ponder Fiscal Analyst Email: Daniel.ponder@raleighnc.gov

Scope, read from the documentsAI-generated

The awarded proposer will provide a validated 911 pre-employment testing software platform measuring map reading and spatial orientation, reading comprehension, typing speed and accuracy including listen-and-type, computerized CAD-style data entry, multi-tasking, advanced decision-making, oral comprehension and listening accuracy, cross-referencing, basic mathematics, critical thinking, and memory recall, plus optional promotional modules for written and oral communication, mentoring and leadership, stressful-environment performance, and strategic decision-making, with customization, EEOC-aligned validation and ADA accommodation, automated scoring and exportable reports, secure U.S.-based data storage with role-based access, remote testing with proctoring, and onboarding, administrator training, technical support, module descriptions, validation documentation, sample reports, three references, and an implementation timeline.

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Questions & answers

AI-generated

When and where are proposals due?

Proposals must be received by 11/13/2026 no later than 5:00PM EST at 2310 Westinghouse Blvd, Raleigh, NC 27604, with one signed original, three copies, and one electronic PDF version on USB Flash Drive.

Who do questions go to and when?

All questions must be submitted in writing via email to Daniel Ponder at Daniel.ponder@raleighnc.gov by October 30, 2026 5:00 PM, with City responses anticipated November 6, 2026.

What must the testing software measure?

Validated assessments for map reading and spatial orientation, reading comprehension, typing speed and accuracy, computerized data entry accuracy, multi-tasking, advanced decision-making, oral comprehension, cross-referencing, basic mathematics, critical thinking, and memory recall.

How will proposals be evaluated?

Proposals are scored on corporate background and experience (20), firm financial stability (20), project understanding (20), project approach (15), team firm experience (10), and proposed cost (15), with up to five points for interview/demonstration.

Full source recordEvery field North Carolina eVP published, untouched

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Evp Commcode: 661e38fb-fb86-ed11-81ad-001dd807270d
Evp Opendate: Nov 13, 2026
Ownerid Name: Nikolai Merza
Evp Specinstr: Daniel Ponder Fiscal Analyst Email: Daniel.ponder@raleighnc.gov
Evp Posteddate: Oct 16, 2026
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Daniel Ponder Fiscal Analyst Email: Daniel.ponder@raleighnc.gov

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Pre-Employment/Promotional Testing for Emergency Communications (911)

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NC eVP · North Carolina

Pre-Employment/Promotional Testing for Emergency Communications

CITY OF RALEIGHIssuing agency·North Carolina·via the North Carolina Electronic Vendor Portal

24days left

Due Nov 13, 2026·Posted Oct 16, 2026

Prequalify For BondingBonding Prequal

AI takeaways

The City of Raleigh seeks a comprehensive 911 pre-employment testing software platform evaluating Public Safety Telecommunicator candidates for work in NC.
The RFP was issued October 16, 2026 with written questions due October 30, 2026 at 5:00 PM, City responses anticipated November 6, 2026, proposals due November 13, 2026 by 5:00 PM EST, and selection tentatively announced December 1, 2026.
The solicitation is issued by the City of Raleigh Emergency Communications Center and directs inquiries to Daniel Ponder.
The platform must provide validated assessments for map reading and spatial orientation, reading comprehension, typing speed and accuracy including listen-and-type, computerized CAD-style data entry, and multi-tasking replicating dispatcher workflows.
The platform must also assess advanced decision-making under time pressure, oral comprehension with transcription, cross-referencing multiple data sources, basic dispatch mathematics, critical thinking, and short-term memory recall through audio and written modules.
Optional promotional testing covers written communication, structured oral communication with role-play, mentor coaching and leadership assessment, performance in fast-paced stressful environments, and strategic and critical decision-making.
The software must support customization of modules time limits and passing scores, EEOC-aligned validated methodology with ADA accommodations, automated scoring with exportable analytics, secure U.S.-based data handling with role-based access, and remote testing with proctoring.
Vendors must provide module descriptions, scoring and validation documentation, sample reports and dashboards, three customer references, and an implementation timeline with training plan plus onboarding and ongoing support.
Proposers must deliver one signed original, three copies, and one PDF on USB flash drive in a marked envelope to 2310 Westinghouse Blvd, Raleigh, NC 27604 by the due date and time.
Proposals are scored on corporate background and experience (20), firm financial stability (20), project understanding (20), project approach (15), team firm experience (10), and proposed cost (15), with up to five additional interview points.
Requirement: Maintain Commercial General Liability with combined single limit of no less than $1,000,000 each occurrence and $2,000,000 aggregate.
Requirement: Maintain Automobile Liability with limits of no less than $1,000,000 Combined Single Limit.
Requirement: Maintain Workers Compensation with statutory limits and employers liability of no less than $1,000,000 each accident.
Requirement: Maintain Professional Liability with limits of no less than $1,000,000 each claim.

Method: Request for Proposals
Documents: 1 file

These takeaways are AI-generated and may be incomplete or wrong. Always verify every detail against the official documents before you bid.

Want to know if you can be bonded for this project? Get prequalified.One free application, soft pull — sized to your work.

Know you can be bonded before you spend a week on the bid
No scramble for a bond at the deadline — it becomes a request form
A good guy letter to show an agency

Prequalify For Bonding →

Contact the buyer

Nikolai Merza

vendor@nc.govEmail

Location:

North Carolina

Open in Maps ↗

274-ECC-FY2027-001

Method

IFB

Documents

Download zip

PreEmploymentRFP.pdfPDF

Preview Download

What this bid is asking for

AI-generated

Provide a validated 911 pre-employment testing software platform measuring map reading, comprehension, typing, data entry, multitasking, judgment, listening, cross-referencing, math, critical thinking, and memory
Provide optional promotional testing for written and oral communication, mentoring and leadership, stressful-environment performance, and strategic decision-making
Deliver customization, automated scoring and exportable reports, secure U.S.-based data handling, remote testing with proctoring, plus onboarding, training, ongoing support, documentation, sample reports, three references, and implementation timeline

Posted Scope of Work

Pre-Employment/Promotional Testing for Emergency Communications (911)

Special instructions: Daniel Ponder Fiscal Analyst Email: Daniel.ponder@raleighnc.gov

Scope, read from the documentsAI-generated

More it & software bids in North Carolina, weekly.

We post new it & software opportunities in North Carolina as agencies publish them. Get them in one email — free, and unsubscribe whenever.

Questions & answers

AI-generated

When and where are proposals due?

Who do questions go to and when?

All questions must be submitted in writing via email to Daniel Ponder at Daniel.ponder@raleighnc.gov by October 30, 2026 5:00 PM, with City responses anticipated November 6, 2026.

What must the testing software measure?

How will proposals be evaluated?

Full source recordEvery field North Carolina eVP published, untouched

8812dbcd-5ac9-f111-aaae-001dd80bcb64

Nbr

274-ECC-FY2027-001

Dept

CITY OF RALEIGH

Name

Pre-Employment/Promotional Testing for Emergency Communications

Notes

901addd3-5ac9-f111-aaae-001dd80bcb64

Can Read

Yes

Subject

Solicitation File Attachment

Can Write

Can Append

Yes

Can Delete

Created On

/Date(1792152741000)/

Is Private

State Code

Attributes

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Entity Name

annotation

Status Code

Can Append To

Yes

Posted By Name

Nikolai Merza

Attachment Url

/_entity/annotation/901addd3-5ac9-f111-aaae-001dd80bcb64/863ea987-6d3e-ed11-9daf-001dd805ec0b

Has Attachment

Yes

Display Toolbar

Created On Display

Oct 16, 2026

Attachment Is Image

Attachment File Name

PreEmploymentRFP.pdf

Attachment Content Type

application/pdf

Attachment Size Display

463.78 KB

Is Posted By Current User

Detail

Fields

Ownerid: d36cd5d3-2741-ee11-bdf3-001dd804e299
Evp Commcode: 661e38fb-fb86-ed11-81ad-001dd807270d
Evp Opendate: Nov 13, 2026
Ownerid Name: Nikolai Merza
Evp Specinstr: Daniel Ponder Fiscal Analyst Email: Daniel.ponder@raleighnc.gov
Evp Posteddate: Oct 16, 2026
Evp Commcode Name: Industry specific software
Ownerid Entityname: systemuser
Owningbusinessunit: f8b271c4-fde8-4c0e-8c65-293ba2e17611
Evp Solicitationnbr: 274-ECC-FY2027-001
Evp Commcode Entityname: evp_commcodeclass
Owningbusinessunit Name: CITY OF RALEIGH
Statuscode Entity Status: 790550000
Owningbusinessunit Entityname: businessunit
Entity Form Control Entity Form View Entity ID: 8812dbcd-5ac9-f111-aaae-001dd80bcb64
Entity Form Control Entity Form View Entity Name: evp_solicitation
Entity Form Control Entity Form View Entity State: 0
Entity Form Control Entity Form View Entity Status: 790550000

Sol Type

IFB

Commodity

Industry specific software

Spec Instr

Daniel Ponder Fiscal Analyst Email: Daniel.ponder@raleighnc.gov

Contact Name

Nikolai Merza

Description

Pre-Employment/Promotional Testing for Emergency Communications (911)

Contact Email

vendor@nc.gov

Status

Open

Desc List

Pre-Employment/Promotional Testing for Emergency Communications (911)

Enriched

Yes

Opendate

11/13/2026 5:00 PM

Attributes

Evp Name: Pre-Employment/Promotional Testing for Emergency Communications
Statecode: Active
Statuscode: Open
Evp Opendate: 11/13/2026 5:00 PM
Evp Posteddate: 10/16/2026
Evp Description: Pre-Employment/Promotional Testing for Emergency Communications (911)
Evp Solicitationid: 8812dbcd-5ac9-f111-aaae-001dd80bcb64
Owningbusinessunit: CITY OF RALEIGH
Evp Solicitationnbr: 274-ECC-FY2027-001

Posteddate

10/16/2026

Categorized By

llm-nc

Document Links

https://evp.nc.gov/_entity/annotation/901addd3-5ac9-f111-aaae-001dd80bcb64/863ea987-6d3e-ed11-9daf-001dd805ec0b?fn=PreEmploymentRFP.pdf

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Pre-Employment/Promotional Testing for Emergency Communications

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What this bid is asking for

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