1.1. The purpose of this bid invitation is to establish a contract for Telephone & Data Communication Services for the State of New Hampshire with services indicated in the SCOPE OF SERVICES and OFFER sections of this bid invitation, in accordance with the requirements of this bid invitation and any resulting contract.
The Vendor shall supply all labor, tools, transportation, materials, equipment and permits necessary to perform services including installation, maintenance, and repair of telephone and data communication services. Services are divided into five groups: Group 1 (Traditional Telephone Line Services as replacement for existing Centrex, measured service business, unlimited service business telephone lines, POTS, POTS alternative solutions, and trunks), Group 2 (Legacy Line/Data Services as replacements for low-speed data transfer, dry line operation, alarm lines and voice radio circuits), Group 3 (Advanced Telephone Services providing multiple channel or high-speed connectivity to the PSTN), Group 4 (High Speed Data Transfer Services, not part of this RFB), and Group 5 (High Speed Internet Service Provider access including DSL, cable modem, fiber optic, and satellite services). The Vendor must provide a Project Manager, account management, engineering support, and a single point of contact. The Vendor shall also provide detailed monthly invoices, usage reports, and maintain a 99.99% uptime. Emergency repairs must be available 24/7 with a three-hour on-site response time.
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Source: New Hampshire DAS Procurement (solicitation 9d1123e2-7cc2-4349-925e-f840753d3d3c), retrieved via the NH DAS Procurement & Support Services portal. View the official posting, and always confirm requirements and deadlines with the issuing agency.