The Mississippi Department of Human Services (MDHS)/Division of Child Support Enforcement (CSE) is seeking a contract worker to serve as full-time Program Specialist II - Generalist (Helpdesk Support Services) to provide helpdesk support services to the D
Category: PERSONNEL SERVICES NON-IT
The contract worker assists with CSE-related helpdesk services, processes Direct Deposit forms, processes ACH returns, posts Victim's Compensation payments, adds employers from federal reports, adds employers to the child support tracking system for EFT payments, responds to credit bureau disputes, performs data entry and data clean-up projects, cross-trains to assist with Financial Unit operations, and provides professional written and oral communications within the agency and outside of the agency. The worker will be cross-trained as deemed appropriate and performs other duties as assigned. The position works on-site at the MDHS State Office Monday through Friday, 8:00 a.m. to 5:00 p.m.
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Source: MS DEPT OF HUMAN SERVICES (solicitation 46831), retrieved via a public procurement portal. View the official posting, and always confirm requirements and deadlines with the issuing agency.