The County of Los Angeles Aging and Disabilities Department has issued a request for Letters of Intent (LOI) to identify organizations that may be qualified and interested in providing Long-Term Care Ombudsman Program (LTCOP) services throughout Los Angeles County. LTCOP advocates for the rights, dignity, quality of life, and quality of care of individuals residing in Long Term Care (LTC) facilities. The program works to identify, investigate, and resolve complaints and concerns related to resident rights, care, safety, abuse, neglect, and living conditions; maintains a regular presence in LTC facilities; and provides information, education, and advocacy to residents, families, providers, and the community.
This LOI is for informational and planning purposes only and is not a solicitation or offer to contract.
Required services include receiving, investigating, and resolving complaints made by or on behalf of residents of long-term care facilities; conducting regular visits to long-term care facilities and providing residents with access to Ombudsman services; advocating for resident rights and addressing concerns related to care, safety, abuse, neglect, living conditions, and quality of life; providing information, education, outreach, and referrals to residents, families, long-term care providers, and the community; recruiting, training, managing, and supporting certified Ombudsman volunteers; conducting systems advocacy and identifying issues and policies affecting long-term care residents; collaborating with licensing, regulatory, law enforcement, and other appropriate agencies; participating in interdisciplinary teams; witnessing advance health care directives and certain property transfers for residents; and coordinating with the County and other appropriate entities.
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Most California work asks for the two below, and the solicitation documents are where it’s stated. One prequalification covers both — on this bid and the next.
A surety’s written statement that it expects to bond you up to a stated amount, subject to final underwriting. It’s what an agency asks to see before they take your bid seriously.
Source: City of Los Angeles RAMP (bid 232737), retrieved via the City of Los Angeles. View the official posting, and always confirm requirements and deadlines with the issuing agency.