The County of Los Angeles Aging & Disabilities Department is issuing this Request for Proposals (RFP) to solicit proposals from qualified Proposers to provide a Software as a Service (SaaS) solution supporting its Adult Protective Services (APS) program. The APS Case Management System and Related Services will support data collection, reporting, and tracking of APS services and include system design, data migration, testing, implementation, training, hosting, maintenance, and ongoing technical and operational support.
Commodity: SOFTWARE-MICROCOMPUTER-INTEGRATED
Type: Commodity / Service
The selected Contractor will provide a SaaS-based APS Case Management System that includes data collection, extensive reporting and tracking of all APS services, system design, build, data migration, testing, implementation, subscription services including hosting, data storage, backup, maintenance, technical and operational support. The System must support the complete APS case management lifecycle from initial report intake through case closure, including intake and screening, investigations and assessments, case management, services and service authorization, administration and configuration, reporting and compliance, and ongoing operations and maintenance. The Contractor must provide training, knowledge transfer, and a 45-day hypercare stabilization period after go-live. The System must go live no later than June 1, 2028.
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Source: Aging and Disabilities (solicitation APS-CMS-2728RFP), retrieved via a public procurement portal. View the official posting, and always confirm requirements and deadlines with the issuing agency.