Department of StateIssuing agency·North Carolina·via the SAM.gov Get Opportunities APINotice Type: Combined Synopsis/Solicitation Title: Mobile Phone Services – U.S. Embassy Lusaka, Zambia Solicitation Number: 19ZA6026Q0008 NAICS Code: 517112 Set-Aside: None (Unrestricted) Place of Performance: Lusaka, Zambia Response Date: 20 November 2026, 5:00 p.m. CAT Point of Contact: Lusaka-procurement@state.gov | +260 211 357000
Description: The U.S. Embassy in Lusaka, Zambia, requests quotations for mobile phone services for official Embassy use. The contractor will provide voice, data, SMS, voicemail, international calling, international roaming, itemized billing, and 24/7 customer support for about 550 subscriptions on Government-furnished devices. The contractor must provide at least 90% network coverage within Zambia, with 5G/LTE or newer technology widely available in Lusaka, the surrounding areas, and the provincial capitals.
The Embassy will award a single indefinite-delivery/indefinite-quantity (IDIQ) contract with a one-year base period (2 January 2027 – 1 January 2028) and four one-year option periods.
The Embassy will award to the responsible offeror whose quotation offers the best value, using comparative evaluation under FAR 13.106-2(b)(3). Each quotation must include a completed Cybersecurity Supply Chain Risk Management (C-SCRM) Questionnaire or an acceptable third-party assessment, such as ISO 27001 or SOC II. The Embassy will rate it go/no-go. Offerors must be registered in SAM.gov when they submit their quotations.
Pre-Quotation Conference: 3 November 2026, 10:00 a.m. (local time), U.S. Embassy Lusaka. Contact Lusaka-procurement@state.gov by 28 October 2026 to attend.
Submission: Email quotations to Lusaka-procurement@state.gov in English, in MS Word, Excel, or PDF format. Each email must be under 30 MB. The Embassy will not accept late or incomplete quotations. See the attached RFQ for full requirements, clauses, and evaluation criteria.
The contractor shall provide complete mobile telephone services for the U.S. Embassy in Lusaka, including calls within Zambia (with at least 90% local network coverage on a 24-hour basis using 5G/LTE or latest technology), international calls to Africa, Europe, and the United States, international roaming connectivity, SMS messaging services capable of handling large quantity burst messages, voice mail in English, technical support through an Account Manager available by telephone and email, 24-hour service desk for reporting operational problems with acknowledgment within 2 hours and service activation/deactivation within 4 business hours, detailed monthly billing showing called/texted numbers, time and date of calls, call duration, data usage, and price. The contractor shall provide an internet-based log-on for the Embassy to check billing and account status, ensure data does not expire within 90 days with rollover capability, provide a Service Level Agreement with customer service completion objectives and escalation matrix, provide coverage maps for 3G/4G/5G/LTE or latest technology, maintain network survivability and recovery plans for emergencies and disasters, and assign a primary and alternate account manager with defined escalation process and 30-day advance notification of account manager transfers.
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"US""20520""WASHINGTON""DC""USA""US DEPT OF STATE, 2201 C ST NW""RFQ - 19ZA6026Q0008 Mobile Phone Services.pdf"816741"file"".pdf""1""2026-10-26T06:14:39.065+00:00""7dec9cc6b8914b55adb3f39eed126fa0""public""0""public""3c62f2643c264e2ca688779805a0bb1b""0"1"0"Most North Carolina work asks for the two below, and the solicitation documents are where it’s stated. One prequalification covers both — on this bid and the next.
A surety’s written statement that it expects to bond you up to a stated amount, subject to final underwriting. It’s what an agency asks to see before they take your bid seriously.
Source: SAM.gov (notice 2e826316e9554976a5911e32c148a7f3), retrieved via the SAM.gov Get Opportunities API. View the official posting, and always confirm requirements and deadlines with the issuing agency.