- Title
- IT Managed Serivices
- Contact
- Email
- walkere@gram.edu
- Phone
- 318-274-3280
- Address
- 403 Main Street, Grambling, LA 71245
- Section
- Purchasing Office
- Department
- University - Grambling State University
- Contact Name
- Erin Walker
- Excerpt
- Page 1 of 73
Bid Number: 50018-270007 DATE: OCTOBER 6, 2026
TITLE: Information Technology Managed Services
SUBMIT BID TO: Grambling State
University Purchasing Department
purchasingbids@gram.edu
To maintain the integrity of the bid
process, please do not cc any other
University email address when
submitting your bid.
Purchasing Department Contacts: Erin
Walker (318-274-3280)
walkere@gram.edu
BID SCHEDULE: NOVEMBER 10, 2026
DUE DATE/TIME (email only): NOVEMBER 10, 2026, BY 2:00 PM
CST BID OPENING (Zoom): NOVEMBER 10, 2026, AT 2:00 PM CST
MEETING ID: 878 0937 9912 PASSWORD: 586922
https://us06web.zoom.us/j/87809379912?pwd=fyCPmTCGj9yXc7DWgtKcBS69elrUxR.1
Request for Proposals for
Information Technology Managed Services
Solicitation Number 50018-270007
Page 2 of 73
Request for Proposals
for
Information Technology Managed Services
Issued by
State of Louisiana
Grambling State University
Solicitation Number 50018-270007
Request for Proposals for
Information Technology Managed Services
Solicitation Number 50018-270007
Page 3 of 73
Table of Contents
RFP Overview .............................................................................................................................................. 4
Attachment A, Standard RFP Terms and Conditions .................................................................................. 9
Attachment B, Special RFP Terms and Conditions.................................................................................... 19
Attachment C, Scope of Work .................................................................................................................. 21
Attachment D, RFP Evaluation Plan ..........................................................................................................
- Pdf Text
- Page 1 of 73
Bid Number: 50018-270007 DATE: OCTOBER 6, 2026
TITLE: Information Technology Managed Services
SUBMIT BID TO: Grambling State
University Purchasing Department
purchasingbids@gram.edu
To maintain the integrity of the bid
process, please do not cc any other
University email address when
submitting your bid.
Purchasing Department Contacts: Erin
Walker (318-274-3280)
walkere@gram.edu
BID SCHEDULE: NOVEMBER 10, 2026
DUE DATE/TIME (email only): NOVEMBER 10, 2026, BY 2:00 PM
CST BID OPENING (Zoom): NOVEMBER 10, 2026, AT 2:00 PM CST
MEETING ID: 878 0937 9912 PASSWORD: 586922
https://us06web.zoom.us/j/87809379912?pwd=fyCPmTCGj9yXc7DWgtKcBS69elrUxR.1
Request for Proposals for
Information Technology Managed Services
Solicitation Number 50018-270007
Page 2 of 73
Request for Proposals
for
Information Technology Managed Services
Issued by
State of Louisiana
Grambling State University
Solicitation Number 50018-270007
Request for Proposals for
Information Technology Managed Services
Solicitation Number 50018-270007
Page 3 of 73
Table of Contents
RFP Overview .............................................................................................................................................. 4
Attachment A, Standard RFP Terms and Conditions .................................................................................. 9
Attachment B, Special RFP Terms and Conditions.................................................................................... 19
Attachment C, Scope of Work .................................................................................................................. 21
Attachment D, RFP Evaluation Plan .......................................................................................................... 34
Attachment E, Sample Contract................................................................................................................ 36
Attachment F, Protest Information .......................................................................................................... 53
Attachment G, Hard Copy Proposal Submittal ......................................................................................... 54
Attachment H, Proposal ............................................................................................................................ 56
Request for Proposals for
Information Technology Managed Services
Solicitation Number 50018-270007
Page 4 of 73
RFP Overview
RFP Overview
I. Introduction
The purpose of this Request for Proposals (RFP) is to obtain competitive proposals as allowed by
Louisiana Revised Statute 39:1595 from qualified Proposers who are interested in providing
Information Technology Managed Services to support Grambling State University’s enterprise
systems, cybersecurity, and end user functionality..
The State intends to award to a single Proposer.
II. General Information and Instructions
A. RFP Contact. The following individual is the sole contact for this RFP:
Erin Walker
Purchasing Director
Grambling State University
walkere@gram.edu
B. LaPAC Website. This RFP is available in electronic form at the Louisiana Procurement and
Contract Network (LaPAC) website.
C. RFP Documents. This RFP consists of this RFP Overview, the following attachments, and
any information or materials posted by the State to the LaPAC Website, as amended:
1. Attachment A, Standard RFP Terms and Conditions
2. Attachment B, Special RFP Terms and Conditions
3. Attachment C, Scope of Work
4. Attachment D, RFP Evaluation Plan
5. Attachment E, Sample Contract
6. Attachment F, Protest Information
7. Attachment G, Hard Copy Proposal Submittal
8. Attachment H, Proposal
D. Schedule of Events.
Event Date Time (CT)
RFP posted and Blackout Period begins October 9, 2026 9am CST
Deadline to submit questions October 20, 2026 8am CST
Proposal opening date (Proposal submission
deadline)
November 10, 2026 2pm CST
Responses to questions should be posted no later than 14 calendar days prior to proposal
opening date.
Dates and deadlines are subject to change. Proposers should continue checking the LaPAC
Website for the most up-to-date information.
Request for Proposals for
Information Technology Managed Services
Solicitation Number 50018-270007
Page 5 of 73
RFP Overview
E. How to Ask Questions.
1. Read and review this RFP, including all attachments, exhibits, and addenda.
2. For questions about the content of this RFP, submit your questions to the RFP
Coordinator. Questions must reference the specific section of the RFP to which
the question relates. Only those questions received by the established deadline
shall be considered by the State.
F. How to Respond.
1. Read and review this RFP, including all attachments, exhibits, and addenda.
2. Prepare a proposal that:
a. Follows the requested format;
b. Includes the Solicitation Number on all materials making up the proposal;
c. Addresses each question and request for a response in this RFP, including
all questions in Attachment H, Proposal;
d. Clearly demonstrates your ability to meet the Scope of Work described in
Section III, Scope of Work and Term of Contract and Attachment C, Scope
of Work; and
e. Includes all required submissions identified in Section IV, Proposer
Response.
3. Submit your proposal by the Proposal opening date via Hard Copy by following
the instructions in Attachment G, Hard Copy Proposal Submittal.
III. Scope of Work and Term of Contract
A detailed description of the Deliverables being sought through this RFP is attached as
Attachment C, Scope of Work.
The term of any contract resulting from this RFP shall be for an initial period of 12 months to
begin on or about January 1, 2027 and to end on or about December 31, 2027, unless otherwise
terminated in accordance with the termination provisions of the Contract.
At the option of the State and acceptance of the Contractor, the contract may be extended for
up to 48 months at the same prices, terms, and conditions. Total Contract time may not exceed
60 months.
Prior to the extension of the Contract beyond a 36 month term, prior approval by the Joint
Legislative Committee on the Budget (JLCB) or other approval authorized by law shall be
obtained. Such written evidence of JLCB approval shall be submitted, along with the Contract
Amendment to the Office of State Procurement (OSP) to extend Contract term beyond the 36
month term.
Request for Proposals for
Information Technology Managed Services
Solicitation Number 50018-270007
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RFP Overview
IV. Proposer Response
Firms or individuals who are interested in providing services requested under this RFP must submit
a proposal containing the mandatory information specified in this RFP. The proposal must be
received in hard copy (printed) version by the RFP Coordinator on or before the date and time
specified in the Schedule of Events. Fax and email submissions are not acceptable.
A. Hard Copy Proposal Submittal. Proposers must submit their proposal via hard copy to
Grambling State University. See Attachment G, Hard Copy Proposal Submittal for details
regarding hard copy submittal.
B. Required Submissions. The following must be submitted with your proposal:
1. Completed and signed Attachment H, Proposal, Part 1: Proposer Information,
Acknowledgement, and Certification;
2. Response to Part 2: Technical Proposal;
3. Response to Part 3: Financial Proposal;
4. Completed Part 5: Proposed Modifications to Sample Contract with a redlined
copy of Attachment E, Sample Contract, if proposing modifications; and
5. Redacted copy of the Proposal clearly marked as such, if claiming confidential,
proprietary, or protected information.
C. Other Documents. The following are informational only and do not need to be submitted
with your proposal:
1. This RFP Overview
2. Attachment A, Standard RFP Terms and Conditions
3. Attachment B, Special RFP Terms and Conditions
4. Attachment C, Scope of Work
5. Attachment D, RFP Evaluation Plan
6. Attachment E, Sample Contract (unless proposing modifications)
7. Attachment F, Protest Information
8. Attachment G, Hard Copy Proposal
V. Evaluation
A. State Evaluation Committee.
1. The State will utilize a committee whose members have expertise in various areas
to evaluate all proposals.
2. The State Evaluation Committee may consult Subject Matter Expert(s) (SMEs) to
serve in an advisory capacity regarding any Proposer or Proposal. Such input may
include, but not be limited to, analysis of Proposer financial statements, review of
technical requirements, or preparation of cost score data.
B. Proposals will be sealed until the proposal opening date and time. After opening,
proposals will be evaluated in stages for the purpose of selecting the proposal(s) most
Request for Proposals for
Information Technology Managed Services
Solicitation Number 50018-270007
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RFP Overview
advantageous to the State, taking into consideration price and the other evaluation
factors as set forth in this section and further detailed in Attachment D, RFP Evaluation
Plan.
1. Stage 1: Initial Responsiveness. Proposals will be reviewed for completeness and
initial responsiveness. Proposals omitting required documents or responses may
be rejected in accordance with Attachment A, Standard RFP Terms and
Conditions and Attachment B, Special RFP Terms and Conditions.
2. Stage 2: Mandatory Minimum Requirements. Complete and responsive
proposals will be reviewed for compliance with Mandatory Minimum
Requirements. Proposals failing to meet or exceed all Mandatory Minimum
Requirements identified in Attachment D, RFP Evaluation Plan may be rejected in
accordance with Attachment A, Standard RFP Terms and Conditions and
Attachment B, Special RFP Terms and Conditions.
3. Stage 3: Technical Criteria. Proposals meeting or exceeding the Mandatory
Minimum Requirements will be evaluated against the Technical Criteria set forth
in Attachment D, RFP Evaluation Plan. A consensus-based evaluation process
shall be used to evaluate responses. For a Proposer to proceed to the Financial
Proposal and Veteran and Hudson Initiative evaluation (if applicable), the
Proposer shall achieve a minimum score equivalent to 50% of the possible points
assigned to the Technical Proposal. Any Proposal failing to receive the minimum
score at the completion of the detailed evaluation of the Technical Proposals will
not be evaluated further and will be ineligible for award.
4. Stage 4: Cost and Veteran and Hudson Initiative. Financial Proposals and Veteran
and Hudson Initiative (if applicable), for proposals not rejected following
evaluation of Technical Criteria, will be evaluated in accordance with Attachment
D, RFP Evaluation Plan.
5. Stage 5: Written or Oral Clarifications/Presentations, if required. The State, at its
sole discretion, may require all Proposers who submit proposals determined to be
reasonably susceptible of being selected for the award to provide a written or oral
clarification or presentation of how they propose to meet the Using Agency’s
objectives in accordance with Attachment A, Standard RFP Terms and Conditions.
Written or oral clarification/presentations may be held prior to Stage 4 at the
State’s sole discretion.
6. Stage 6: Best and Final Offer (BAFO), if required. The State reserves the right to
conduct a BAFO with one or more Proposers determined by the State Evaluation
Committee to be reasonably susceptible of being selected for award in accordance
with Attachment A, Standard RFP Terms and Conditions.
C. Determination of Responsibility. Determination of the Proposer’s responsibility relating
to this RFP shall be made according to the standards set forth in the Louisiana
Administrative Code, Title 34, Part V. The State must find that the selected Proposer:
Request for Proposals for
Information Technology Managed Services
Solicitation Number 50018-270007
Page 8 of 73
RFP Overview
1. Has adequate financial resources for performance, or has the ability to obtain such
resources as required during performance;
2. Has the necessary experience, organizations, technical qualifications, skills, and
facilities, or has the ability to obtain them;
3. Is able to comply with the proposed or required time of delivery or performance
schedule;
4. Has a satisfactory record of integrity, judgment, and performance; and
5. Is otherwise qualified and eligible to receive an award under applicable laws and
regulations.
D. After evaluations are completed, written recommendation for award shall be made to
OSP for the responsible Proposer whose proposal, conforming to this RFP, will be the
most advantageous to the State, price and other factors considered. The State Evaluation
Committee may recommend rejecting any or all proposals to OSP if it is considered in the
best interest of the State.
VI. Negotiation and Award Process
A. The Using Agency shall negotiate a contract with the responsible Proposer whose
proposal is determined in writing to be the most advantageous to the State, taking into
consideration review of price and the evaluation factors set forth in this RFP.
B. Elements of Contract Negotiation.
Contract negotiations shall be directed toward:
1. Making certain the responsible Proposer has a clear understanding of the Scope
of Work, essential requirements involved in providing the services outlined in the
Scope of Work;
2. Determining that the Proposer will make available the necessary personnel and
facilities to perform the services within the required time; and
3. Agreeing upon compensation which is fair and reasonable.
C. Upon OSP’s review and approval of the negotiated Contract, OSP will issue a “Notice of
Award” in accordance with Attachment A, Standard RFP Terms and Conditions.
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Information Technology Managed Services
Solicitation Number 50018-270007
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Attachment A, Standard RFP Terms and Conditions
This RFP and Proposer’s participation therein is subject to the following terms and conditions. In the
event of a conflict between the Standard RFP Terms and Conditions and the Special RFP Terms and
Conditions, the Special RFP Terms and Conditions shall govern.
I. Definitions
A. Agency means any department, commission, council, board, office, bureau, committee,
institution, agency, government, corporation, or other establishment of the executive
branch of the State of Louisiana authorized to participate in any contract resulting from
this RFP.
B. Award means the issuance of a “Notice of Award” to all Proposers.
C. Can denotes a permissible action.
D. Contract means a legal binding agreement, resulting from this RFP, between the State
and the awarded Contractor(s).
E. Contractor means a Proposer with whom the State executes a Contract resulting from
this RFP.
F. Day means a calendar day, unless explicitly identified otherwise.
G. Deliverable means a good, product, service, solution, result, labor, or other effort being
sought through this RFP.
H. Discussions means a formal, structured means of conducting written or oral negotiations
with selected responsible Proposer(s) who submit proposals in response to this RFP.
I. DOA means the Louisiana Division of Administration.
J. LaPAC means Louisiana Procurement and Contract Network.
K. May denotes an advisory or permissible action per La. R.S. 39:1556(34).
L. Must denotes mandatory requirements.
M. Negotiation means the formulation of a contractual relationship through discussions as
may be allowed under the Louisiana Procurement Code.
N. OSP means the Louisiana Office of State Procurement.
O. Proposal means the document(s), data, information, and other media submitted by a
Proposer in response to this RFP, including information submitted after the proposal
opening date at the request of the State.
P. Proposer means an entity or individual submitting a proposal in response to this RFP. The
successful Proposer responsive to this RFP is also described as the Contractor in this
document.
Q. RFP means this request for proposals, including all attachments and exhibits and any
information posted by the State to the LaPAC Website, as amended.
R. Shall denotes mandatory requirements per La. R.S. 39:1556(53).
S. Should denotes a desirable action.
T. State means the State of Louisiana and its departments, agencies (including the Using
Agency), boards, and commissions as well as their officers, agents, servants, employees,
and volunteers.
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Information Technology Managed Services
Solicitation Number 50018-270007
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U. Using Agency means the governmental body of the State (including any authorized users)
which is procuring any supplies, services, or major repairs, or any professional, personal,
consulting, or social services under this RFP pursuant to the Louisiana Procurement Code,
La. R.S. 39:1551-1755.
V. Will denotes mandatory requirements.
II. Governing Law and Venue
A. All activities associated with this procurement shall be interpreted under Louisiana Law,
including but not limited to La. R.S. 39:1551-1736 (Louisiana Procurement Code) and La.
R.S. 39:196-200 (Information Technology Procurement Code), if applicable; purchasing
rules and regulations; executive orders; terms and conditions; and specifications listed in
this RFP.
B. Venue of any action brought with regard to all activities associated with this procurement
shall be in the Nineteenth Judicial District Court, Parish of East Baton Rouge, State of
Louisiana.
C. The Proposer and Proposer’s participation in this RFP must comply with all applicable
federal, state, and local laws, rules, and policies.
D. All Deliverables proposed by the Proposer must comply with all applicable federal, state,
and local laws, rules, and policies.
III. RFP Documents
A. LaPAC.
1. The LaPAC Website is the sole source for official RFP documents and updates.
2. Documents from this RFP may be posted on multiple websites, including Using
Agency websites and non-State procurement solicitation boards, or distributed
through other channels, such as email. Such distribution is for advertising and
informational purposes only, and documents and information from sources other
than the LaPAC Website should not be relied upon to develop or submit a
proposal.
3. Proposals or questions submitted through any means other than those specified
in this RFP may not be addressed or considered by the State.
B. RFP Addenda.
1. The State reserves the right to change the Schedule of Events or issue addenda to
this RFP at any time. Information shared orally or in informal communications will
not be considered an addendum unless documented in writing on the LaPAC
Website.
2. It is the Proposer’s responsibility to check the LaPAC Website frequently for any
possible addenda that may be issued.
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3. The Proposer is wholly responsible for reviewing addenda and updates to the
LaPAC Website, acknowledging addenda as required, and submitting a proposal
that is responsive to and compliant with this RFP as amended.
4. The State is not responsible for a Proposer’s failure to review or download any
addenda documents required to complete and submit a proposal.
C. Waiver of Administrative Informalities.
1. The State reserves the right, at its sole discretion, to waive administrative
informalities contained in any proposal.
D. Conflicts and Issues.
1. The following should be brought to the attention of the State using the process
described in this RFP for asking questions or, if applicable, by filing a protest using
the process described in Attachment F, Protest Information:
a. Any alleged conflict among the materials comprising this RFP; and
b. Any alleged issue relating to the content of this RFP, including instructions,
requirements, or specifications alleged to be ambiguous, unduly
restrictive, erroneous, anticompetitive, or unlawful.
2. Any protest, claim, dispute, or action based upon a conflict or issue described in
1.a or 1.b of this paragraph shall be filed no later than two days prior to the
Proposal opening date.
3. Proposers shall be responsible for determining that there will be no conflict or
violation of the Louisiana Ethics Code if their company is awarded the Contract.
The Louisiana Board of Ethics shall be the only entity which can officially rule on
ethics issues.
E. Blackout Period. The Blackout Period is a specified period of time during a competitive
sealed procurement process in which any Proposer, Bidder, or its Agent or
Representative, is prohibited from communicating with any State employee or Contractor
of the State involved in any step in the procurement process about the affected
procurement. The Blackout Period applies not only to State employees, but also to any
Contractor of the State. “Involvement” in the procurement process includes but may not
be limited to project management, design, development, implementation, procurement
management, development of specifications, and evaluation of proposals for a particular
procurement. All solicitations for competitive sealed procurements will identify a
designated contact person. All communications to and from potential Proposers, Bidders,
Vendors and/or their representatives during the Blackout Period must be in accordance
with this solicitation’s defined method of communication with the designated contact
person. The Blackout Period will begin upon posting of the solicitation. The Blackout
Period will end when the contract is awarded.
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Solicitation Number 50018-270007
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In those instances in which a prospective Proposer is also an incumbent Contractor, the
State and the incumbent Contractor may contact each other with respect to the existing
contract only. Under no circumstances may the State and the incumbent Contractor
and/or its representative(s) discuss the blacked-out procurement.
Any Bidder, Proposer, or State Contractor who violates the Blackout Period may be liable
to the State in damages and/or subject to any other remedy allowed by law. Further,
failure to comply with these requirements may result in the Proposal’s disqualification.
Any costs associated with cancellation or termination will be the responsibility of the
Proposer or Bidder.
Notwithstanding the foregoing, the Blackout Period shall not apply to:
1. A protest to a solicitation submitted pursuant to La. R.S. 39:1671;
2. Duly noticed site visits and/or conferences for Bidders or Proposers;
3. Written or oral presentations during the evaluation process; or
4. Communications regarding a particular solicitation between any person and staff
of the procuring agency provided the communication is limited strictly to matters
of procedure. Procedural matters include deadlines for decisions or submission of
proposals and the proper means of communicating regarding the procurement,
but shall not include any substantive matter related to the particular procurement
or requirements of the RFP; or
5. Contract negotiation for this RFP with the selected responsible Proposer.
IV. Proposals
A. Late Delivery or Non-delivery of Proposal. The Proposer is wholly responsible for
ensuring the Proposer’s proposal is complete and submitted timely to the State in the
format required by this RFP. The State will not accept a proposal after the Proposal
opening date and time.
B. Legibility/Clarity. Responses to the requirements of this RFP in the formats requested are
desirable with all questions answered in as much detail as practicable. The Proposer’s
response is to demonstrate an understanding of the requirements. Proposals prepared
simply and economically, providing a straightforward, concise description of the
Proposer’s ability to meet the requirements of this RFP is also desired. Each Proposer is
solely responsible for the accuracy and completeness of its proposal.
C. Errors and Omissions in Proposal. The State will not be liable for any errors or omissions
in the Proposal. The Proposer will not be allowed to alter proposal documents after the
deadline for proposal submission, except under the following condition: The State
reserves the right to make corrections or clarifications due to patent errors identified in
proposals by the State or the Proposer. The State, at its option, has the right to request
clarification or additional information from the Proposer.
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Solicitation Number 50018-270007
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D. Proposal Changes Prior to Proposal Opening.
1. Hard Copy Proposals. See Attachment G, Hard Copy Proposal Submittal for
details regarding changes prior to the Proposal opening date and time.
E. Withdrawal of Proposal Prior to Proposal Opening.
1. Hard Copy Proposals. See Attachment G, Hard Copy Proposal Submittal for
details regarding withdrawal of the Proposal prior to the Proposal opening date
and time.
F. Material in the RFP. Proposals shall be based only on the material contained in this RFP.
The RFP includes official responses to questions, addenda, and other material, which may
be provided by the State pursuant to this RFP.
G. Use of Subcontractors.
1. Each Contractor shall serve as the single prime Contractor for all work performed
pursuant to its contract. The prime Contractor shall be responsible for all
deliverables referenced in this RFP. This general requirement notwithstanding,
Proposers may enter into subcontractor arrangements.
2. The Proposers may submit a proposal in response to this RFP, which identifies
subcontract(s) with others, provided that the prime Contractor acknowledges
total responsibility for the entire Contract.
H. Financial Proposal.
1. The Proposer must complete all required elements of Part 3: Financial Proposal of
Attachment H, Proposal. The format and structure of the Financial Proposal is
intended to allow for a fair evaluation of like costs among Proposers. Deviation
from the format or structure of the Financial Proposal may result in the Proposer’s
proposal being deemed non-responsive.
2. The Proposer is wholly responsible for ensuring figures and calculations submitted
in Proposer’s completed Financial Proposal are accurate, even if formulas have
been provided by the State as a courtesy.
3. Any taxes, other than State and local sales and use taxes, from which the State is
exempt, shall be assumed to be included within the Proposer’s cost.
4. Inclusion of cost or pricing information in any document other than the Financial
Proposal may result in the Proposer’s proposal being deemed non-responsive.
I. Proposed Modifications to the Sample Contract.
1. The State may, but is not obligated to, consider proposed modifications to
Attachment E, Sample Contract.
2. Proposer-specific modifications to Attachment E, Sample Contract, may be
proposed as part of the Proposer’s proposal in Part 5: Proposed Modifications to
Sample Contract of Attachment H, Proposal, but are strongly discouraged.
Proposing excessive or overly restrictive modifications, or proposing modifications
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Information Technology Managed Services
Solicitation Number 50018-270007
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upon which the Proposer’s proposal is conditioned, may result in the Proposer’s
proposal being deemed non-responsive.
3. The following will not be considered by the State:
a. Any proposed modification of a non-negotiable term listed in Part 5:
Proposed Modifications to Sample Contract of Attachment H, Proposal;
b. Any proposed modification not submitted with the Proposer’s proposal in
Part 5: Proposed Modifications to Sample Contract of Attachment H,
Proposal;
c. Any proposed modification not accompanied by an explanation as
required in Part 5: Proposed Modifications to Sample Contract of
Attachment H, Proposal;
d. Any proposed modification not reflected in redlined edits to the Sample
Contract and submitted with Proposer’s proposal; and
e. Any proposed modification merely referencing another document or a
URL.
4. Proposers may propose additional terms but must include them in Part 5:
Proposed Modifications to Sample Contract of Attachment H, Proposal and must
clearly identify where any terms conflict with the Sample Contract.
J. Proposal Contact. Proposers should ensure that the contact information associated with
the Proposer’s Vendor account is current throughout the RFP process. The Proposal
Contact identified by the Proposer in Part 1, Proposer Information, Acknowledgements,
and Certifications of Attachment H, Proposal, must be able to respond timely to
communications from the State. The Proposer must, within 24 hours, notify the State of
any change to Proposer’s Proposal Contact. The proposer is wholly responsible for
ensuring communications received by the Proposer’s Proposal Contact are reviewed and
addressed timely by the appropriate personnel.
K. Proposal Development Costs. The State shall not be liable for any costs incurred by
prospective Proposers or Contractors prior to issuance of or entering into a Contract.
Costs associated with developing the Proposal, preparing for oral presentations, and any
other expenses incurred by the Proposer in responding to this RFP shall be entirely the
responsibility of the Proposer, and shall not be reimbursed in any manner by the State of
Louisiana.
L. Proposal Validity. All proposals shall be considered valid for acceptance until such time
an award is made. Award should be made within 180 days.
M. Ownership of Proposals. All materials submitted in response to this RFP become the
property of the State. Selection or rejection of a proposal does not affect this right. All
proposals submitted will be retained by the State and not returned to Proposers. Any
copyrighted materials in the Proposal are not transferred to the State.
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N. Business Confidentiality, Trade Secrets, and Proprietary Information.
1. The designation of certain information as trade secrets and/or privileged or
confidential proprietary information shall only apply to the technical portion of
the Proposal. The Financial Proposal will not be considered confidential under any
circumstance. Any proposal copyrighted or marked as confidential or proprietary
in its entirety may be rejected without further consideration or recourse.
2. For the purposes of this procurement, the provisions of the Louisiana Public
Records Act (La. R.S. 44.1 et. seq.) shall be in effect. Pursuant to this Act, all
proceedings, records, contracts, and other public documents relating to this
procurement shall be open to public inspection. Proposers are reminded that
while trade secrets and other proprietary information they submit in conjunction
with this procurement may not be subject to public disclosure, protections must
be claimed by the Proposer at the time of submission of its Technical Proposal.
Proposers should refer to the Louisiana Public Records Act for further clarification.
3. If Proposer is claiming any portion of its proposal as confidential, proprietary, or
protected, the Proposer must complete the required sections of Part 6: Claim of
Business Confidentiality of Attachment H, Proposal, and submit with the
Proposer’s proposal a redacted copy of the Proposer’s proposal, which must be
clearly marked as such.
4. If the Proposer does not submit the redacted copy, it will be assumed that any
claim to keep information confidential is waived.
5. Proposers must be prepared to defend the reasons why the material should be
held confidential. By submitting a proposal with data, information, or material
designated as containing trade secrets and/or privileged or confidential
proprietary information, or otherwise designated as “confidential”, the Proposer
agrees to indemnify and defend (including attorney’s fees) the State and hold the
State harmless against all actions or court proceedings that may ensue which seek
to order the State to disclose the information.
6. The State reserves the right to make any proposal, including proprietary
information contained therein, available to OSP personnel, the Office of the
Governor, or other State Agencies or organizations for the sole purpose of
assisting the State in its evaluation of the proposal. The State shall require said
individuals to protect the confidentiality of any specifically identified proprietary
information or privileged business information obtained as a result of their
participation in these evaluations.
7. Additionally, any proposal that fails to follow this section and/or La. R.S.
44:3.2.(D)(1) shall have failed to properly assert the designation of trade secrets
and/or privileged or confidential proprietary information and the information may
be considered public records.
O. Evaluation and Selection. A consensus-based evaluation process shall be used to evaluate
responses. The State Evaluation Committee will determine which proposals are
Request for Proposals for
Information Technology Managed Services
Solicitation Number 50018-270007
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reasonably susceptible of being selected for award. If required, written or oral discussions
may be conducted with any or all of the Proposers to make this determination. The
committee reserves the right to make an award recommendation without further
discussion of the proposal submitted based on the initial offers received.
P. Written or Oral Clarifications/Presentations.
1. The State, at its sole discretion, may require all Proposers who submit proposals
determined to be reasonably susceptible of being selected for the award to
provide an oral presentation of how they propose to meet the Using Agency’s
objectives.
2. Any commitments or representations made by the Proposer during
clarifications/presentations, if conducted, may become formally recorded in the
final Contract.
3. Written or oral clarifications/presentations may be conducted to enhance the
State’s understanding of any or all of the proposals submitted. No changes,
modifications, or additions to the proposals will be allowed during clarifications.
4. The State reserves the right to adjust the original scores based on the information
received in the oral presentations, if conducted, using the original evaluation
criteria. The cost score will remain unchanged.
Q. Best and Final Offers (BAFO).
1. The State reserves the right to conduct a BAFO with one or more Proposers
determined by the committee to be reasonably susceptible of being selected for
award. If conducted, the Proposers selected to participate will receive written
notification of their selection, with a list of specific items to be addressed in the
BAFO along with instructions for submittal. The BAFO negotiation may be used to
assist the State in clarifying the scope of work or to obtain the most cost effective
pricing available from the Proposers.
2. The written invitation to participate in a BAFO will not obligate the State to enter
into a contract.
R. Contract Negotiations.
1. This RFP, including any addenda, and the proposal of the responsible Proposer will
become part of any contract initiated by the State. The mandatory RFP
requirements shall become contractual obligations. The State reserves the right
to contract for all or a partial list of supplies and/or services offered in the
proposal.
2. Negotiation may include revision of pricing, and clarification of the scope of work,
as well as any non-mandatory terms or conditions included in Part 5: Proposed
Modifications to Sample Contract of Attachment H, Proposal as deemed to be in
the best interest of the State.
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Information Technology Managed Services
Solicitation Number 50018-270007
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3. If for any reason, the responsible Proposer does not agree to a contract, that
proposal shall be rejected and the State may negotiate with the next most
advantageous responsible Proposer.
4. If the contract negotiation period exceeds 30 days or if the selected Proposer fails
to sign the Contract within seven calendar days of delivery of it, the State may
elect to reject the proposal and negotiate the Contract with the next most
advantageous responsible Proposer.
5. OSP must approve the final Contract to complete the process.
S. Notice of Award.
1. The “Notice of Award” is the notification of successful negotiations and award of
the Contract.
2. OSP will notify all unsuccessful Proposers as to the outcome of the evaluation
process. The proposals received (except for that information appropriately
designated as confidential in accordance with La. R.S. 44.1 et. seq.) along with the
evaluation factors, points, evaluation committee member names, and the
completed evaluation summary and recommendation report are public record
and shall be made available, upon request, to all interested parties after the
“Notice of Award” has been issued.
3. Any person aggrieved by the award has the right to submit a protest by using the
process described in Attachment F, Protest Information. Issuance of the “Notice
of Award” starts the protest period.
T. Secretary of State Requirements.
1. In accordance with Louisiana law, all corporations (see La. R.S. 12:262.1) and
limited liability companies (see La. R.S. 12:1308.2) must be registered and in good
standing with the Louisiana Secretary of State in order to hold a purchase order
and/or a contract with the State.
V. Rights Reserved To the State
A. Rejection of Proposals.
1. Issuance of this RFP in no way constitutes a commitment by the State to award a
contract. The State reserves the right to accept or reject any or all proposals
submitted or to cancel this RFP if it is in the best interest of the State to do so.
Further, the State reserves the right to cancel or decline to enter into a contract
with the successful Proposer at any time after the award is made and before the
Contract receives final approval from the Division of Administration, Office of
State Procurement.
2. In accordance with the provisions of La. R.S. 39:2192, in awarding contracts, any
public entity is authorized to reject a proposal or bid from, or not award the
contract to, a business in which any individual with an ownership interest of five
percent or more, has been convicted of, or has entered a plea of guilty or nolo
Request for Proposals for
Information Technology Managed Services
Solicitation Number 50018-270007
Page 18 of 73
contendere to any State felony or equivalent federal felony crime committed in
the solicitation or execution of a contract or bid awarded under the laws
governing public contracts under the provisions of Chapter 10 of Title 38 of the
Louisiana Revised Statutes of 1950, or the Louisiana Procurement Code under the
provisions of Chapter 17 of Title 39.
B. Cancellation.
1. The State may cancel this RFP at any time if the State determines that cancellation
is in the best interest of the State.
C. Proposer’s Cooperation.
1. Any Proposer has the duty to fully cooperate with the State and provide any and
all requested information, documentation, etc. to the State when requested. This
applies even if an eventual contract is terminated and/or a lawsuit is filed.
Specifically, the Proposer shall not limit or impede the State’s right to audit or to
withhold State owned documents.
D. No Guarantee of Quantities.
1. The quantities referenced in this RFP are estimated to be the amount needed. In
the event a greater or lesser quantity is needed, the right is reserved by the State
to increase or decrease the amount, at the unit price stated in the proposal, if
applicable.
2. Neither the State nor Using Agency obligates itself to contract for or accept more
than their actual requirements during the period of the Contract, as determined
by actual needs and availability of appropriated funds.
Request for Proposals for
Information Technology Managed Services
Solicitation Number 50018-270007
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Attachment B, Special RFP Terms and Conditions
I.
- Segment
- 81000000
- Enriched
- Yes
- Open Date
- 11/10/2026 2:05:00 PM CT
- Bid Number
- 50018-270007
- Date Issued
- 10/09/2026
- Categorized By
- llm-nc