Fulton County Purchasing DeptIssuing agency·Georgia·via the Georgia Procurement Registry (DOAS)Fulton County, Georgia "County" The Selected Bidder shall coordinate and administer Alternative Senior Transportation Services for eligible ambulatory seniors in Fulton County. Upon issuance of the Notice to Proceed (NTP), the Selected Bidder shall have a maximum of four (4) weeks to establish operations, configure systems, finalize TNC integrations, and prepare for service implementation, unless otherwise approved by the Department of Senior Services. Acceptable service models include broker services, direct TNC platform, phone-dispatch concierge, assisted-ride provider, managed transportation platform, or a hybrid mode. The platform must support trip scheduling, real-time vehicle tracking, estimated arrival times (ETAs), trip status updates, and automated cost-share processing. Develop partnership with local Transportation Network Companies (TNC's), e.g. Uber, Lyft or any combination of providers to establish dispatch/concierge services.
REQUEST FOR PROPOSAL 26RFP1645430A-KM
Alternative Senior Transportation Services
For
The Department of Senior Services
RFP ISSUANCE DATE: Friday, October 9, 2026
RFP DUE DATE AND TIME: Monday, November 16, 2026 at 11:00 A.M.
PRE-PROPOSAL CONFERENCE DATE: Wednesday, October 28, 2026 at 10:00 A.M.
PURCHASING CONTACT: Keisha Massey at (404) 612-1010
E-MAIL: keisha.massey@fultoncountyga.gov
LOCATION: https://www.bidnetdirect.com/georgia/fultoncounty
Table of Contents
SECTION 1 – INTRODUCTION
1.1 Project Description ........................................................................................................................4
1.2 Method of Source Selection ..........................................................................................................4
1.3 Background ...................................................................................................................................
The selected bidder shall coordinate and administer Alternative Senior Transportation Services for eligible ambulatory seniors in Fulton County. The bidder must establish operations within four weeks of NTP, configure systems, finalize TNC integrations, and prepare for service implementation. Acceptable service models include broker services, direct TNC platform, phone-dispatch concierge, assisted-ride provider, managed transportation platform, or a hybrid model. The bidder shall operate a real-time, on-demand dispatching platform capable of dynamically matching riders to TNC drivers, supporting trip scheduling, real-time vehicle tracking, ETAs, trip status updates, and automated cost-share processing. The bidder shall maintain a staffed reservation center Monday through Friday, 8:00 a.m.–5:00 p.m., excluding County-recognized holidays, and monitor staffing levels sufficient to support up to 4,000 registered seniors. The bidder shall establish and maintain partnerships with TNCs such as Uber, Lyft, or equivalent providers, ensuring TNC compliance with applicable regulations. The bidder shall maintain a comprehensive Contingency Plan, provide backend dashboard access, and supply a Standard Operating Procedures Manual.
We post new health & human services opportunities in Georgia as agencies publish them. Get them in one email — free, and unsubscribe whenever.
Most Georgia work asks for the two below, and the solicitation documents are where it’s stated. One prequalification covers both — on this bid and the next.
A surety’s written statement that it expects to bond you up to a stated amount, subject to final underwriting. It’s what an agency asks to see before they take your bid seriously.
Source: Georgia Procurement Registry (solicitation PE-66096-NONST-2026-000000216), retrieved via the Georgia Procurement Registry (DOAS). View the official posting, and always confirm requirements and deadlines with the issuing agency.
