Texas · Texas

Informal Dispute Resolution - Outsourcing

Health & Human Services CommissionIssuing agency·Texas·via the Texas Comptroller Electronic State Business Daily

30days left

Due Dec 10, 2026·Posted Nov 9, 2026

Prequalify For BondingBonding Prequal

AI takeaways

The Texas Health and Human Services Commission seeks a qualified disinterested organization to conduct Informal Dispute Resolutions (IDR) for Texas, in line with 42 C.F.R. § 488.331 and the CMS State Operations Manual.
Responses are due December 10, 2026 by 10:30 a.m. Central Time, and the solicitation was released November 9, 2026; the estimated value is $5,175,475.
Questions are due November 13, 2026 by 5:00 p.m. Central Time, with answers tentatively posted on the ESBD on November 24, 2026.
The initial contract term is three years, from an operational start date of July 13, 2027 through July 13, 2030, with two optional one-year extensions.
HHSC intends to award one contract through a Request for Qualifications, selecting on best value; pricing is not evaluated and a price is negotiated with the most highly qualified respondent.
Evaluation criteria are Qualifications 25%, Experience 30%, Work Plan 30% and Reporting Capabilities 15%.
Responses may be submitted through the HHS Online Bid Room or on two USB drives delivered to HHSC in Austin, and the Statement of Qualifications may not exceed 75 pages.
The contact is Irene Martinez, PCS Purchaser, at 210-438-6238 or irene.martinez03@hhs.texas.gov.
Requirement: Respondent staff must include at least one Registered Nurse (RN).
Requirement: Respondent organization must have five years of experience conducting Informal Dispute Resolution reviews.
Requirement: Respondent must obtain TX-RAMP Level 2 certification prior to contract award; Provisional Status does not satisfy this.
Requirement: Respondent must provide at least three client references for similar work within the last three years.
Requirement: Respondent must submit a State of Texas Subcontracting Plan (SP) with its response, or the response will be rejected.

Est. value: $5,175,475
Term: Three years initial term…
Method: Request for Qualifications
Documents: 2 files

These takeaways are AI-generated and may be incomplete or wrong. Always verify every detail against the official documents before you bid.

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Contact the buyer

Irene Martinez

Irene.Martinez03@hhs.texas.govEmail (210) 438-6238Phone

Location:

Texas

Open in Maps ↗

Solicitation

HHS0017139

Method

Request for Qualifications

Duration

Three years initial term with two optional one-year extensions

Posted

Nov 9, 2026

Source

Texas SmartBuy (ESBD)

Documents

Download zip

ESBD_571136_1794259036859_HHS0017139 HHSC Informal Dispute Resolution Outsourcing.pdfNL

Preview Download

ESBD_571136_1794259111149_HHS0017139 Exhibits.zipNL

Preview Download

What this bid is asking for

AI-generated

Conduct Informal Dispute Resolutions for long-term care facility survey disputes consistent with federal and Texas requirements.
Staff the work with qualified personnel including a Registered Nurse.
Provide a documented two-level review process completed within statutory timeframes, with reporting on performance measures.
Submit a Statement of Qualifications, financial capacity documents and a Subcontracting Plan.

Requirements

From the documents

Estimated value: $5,175,475

Posted Scope of Work

Estimated value: $5,175,475.

The State of Texas, by and through the Texas Health and Human Services Commission (HHSC), seeks proposals from qualified disinterested organizations to conduct Informal Dispute Resolutions (IDR) in accordance with the specifications contained in this Request for Qualifications (RFQ).

Scope, read from the documentsAI-generated

The contractor will conduct Informal Dispute Resolutions consistent with 42 C.F.R. § 488.331, Chapter 7 of the CMS State Operations Manual, and Texas Government Code § 526.0202. The work includes a documented two-level review process, completion within statutory timeframes, an optional IDR conference at no charge to the facility, and reporting against defined levels of service and performance measures. Staff must include a Registered Nurse.

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Questions & answers

AI-generated

When are responses due?

Responses must be received by HHSC by December 10, 2026 at 10:30 a.m. Central Time.

How long is the contract?

The initial term is three years, from July 13, 2027 through July 13, 2030, with two optional one-year renewals.

How can responses be submitted?

Through the HHS Online Bid Room, or on two identical USB drives labeled Original and Copy, delivered to HHSC in Austin.

Is pricing evaluated?

No. Responses should not include pricing; HHSC selects the most highly qualified respondent and then negotiates a fair and reasonable price.

Full source recordEvery field Texas SmartBuy (ESBD) published, untouched

Title

Informal Dispute Resolution - Outsourcing

Detail

User

409329

Title

Informal Dispute Resolution - Outsourcing

Value

5175475.0

Zones

1, 2, 3, 4, 5

Opt Out

Status

Created

10/23/2026 8:34 am

Approved

Yes

Nigp Codes

96105-Arbitration, Mediation, And Alternative Dispute Resolution Services; 96258-Professional Services (Not Otherwise Classified); 94864-Nursing Services;

Zones List

Zone: 1
Selected: Yes
Internalid: 1

Zone: 2
Selected: Yes
Internalid: 2

Zone: 3
Selected: Yes
Internalid: 3

Zone: 4
Selected: Yes
Internalid: 4

Zone: 5
Selected: Yes
Internalid: 5

Agency Name

Health & Human Services Commission - 529

Internalid

571136

Opt Out Flag

Plan Repost

Status Name

Posted

Attachments

Id: 571136
File Id: 34129568
File URL: /core/media/media.nl?id=34129568&c=852252&h=f1DlMEjPel80pMI8-HVIZLeYVlZG4V9Nu5RQXs6_U_si02jg&_xt=.pdf
File Name: ESBD_571136_1794259036859_HHS0017139 HHSC Informal Dispute Resolution Outsourcing.pdf
File Description: RFQ

Id: 571136
File Id: 34129569
File URL: /core/media/media.nl?id=34129569&c=852252&h=92j9WuvJ7HVRkoAnkhiVZeAaHhETyK7nat9jaN6ZxI84__4K&_xt=.zip
File Name: ESBD_571136_1794259111149_HHS0017139 Exhibits.zip
File Description: Exhibits

Contact Name

Irene Martinez

Ctcd Cert Num

1900021055

Description

Posting Date

11/9/2026

Response Due

12/10/2026

User Follows

Agency Number

529

Contact Email

Irene.Martinez03@hhs.texas.gov

Last Modified

11/9/2026 3:21 pm

Response Time

10:30 AM

Contact Number

(210) 438-6238

Created From POD

Yes

Solicitation Id

HHS0017139

Has CATExemption

State Agency Cert

Goods Or Service NA

Highway Districts

1, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 2, 20, 21, 22, 23, 24, 25, 3, 4, 5, 6, 7, 8, 9

Posting Requirement

Highway District List

District: 1
Selected: Yes
Internalid: 1
District Name: Paris

District: 2
Selected: Yes
Internalid: 2
District Name: Fort Worth

District: 3
Selected: Yes
Internalid: 3
District Name: Wichita Falls

District: 4
Selected: Yes
Internalid: 4
District Name: Amarillo

District: 5
Selected: Yes
Internalid: 5
District Name: Lubbock

District: 6
Selected: Yes
Internalid: 6
District Name: Odessa

District: 7
Selected: Yes
Internalid: 7
District Name: San Angelo

District: 8
Selected: Yes
Internalid: 8
District Name: Abilene

District: 9
Selected: Yes
Internalid: 9
District Name: Waco

District: 10
Selected: Yes
Internalid: 10
District Name: Tyler

District: 11
Selected: Yes
Internalid: 11
District Name: Lufkin

District: 12
Selected: Yes
Internalid: 12
District Name: Houston

District: 13
Selected: Yes
Internalid: 13
District Name: Yoakum

District: 14
Selected: Yes
Internalid: 14
District Name: Austin

District: 15
Selected: Yes
Internalid: 15
District Name: San Antonio

District: 16
Selected: Yes
Internalid: 16
District Name: Corpus Christi

District: 17
Selected: Yes
Internalid: 17
District Name: Bryan

District: 18
Selected: Yes
Internalid: 18
District Name: Dallas

District: 19
Selected: Yes
Internalid: 19
District Name: Atlanta

District: 20
Selected: Yes
Internalid: 20
District Name: Beaumont

District: 21
Selected: Yes
Internalid: 21
District Name: Pharr

District: 22
Selected: Yes
Internalid: 22
District Name: Laredo

District: 23
Selected: Yes
Internalid: 23
District Name: Brownwood

District: 24
Selected: Yes
Internalid: 24
District Name: El Paso

District: 25
Selected: Yes
Internalid: 25
District Name: Childress

State Agency Cert Text

Dual CTCD/CTCM certification

Posting Requirement Text

21+ Days for Solicitation Notice

Listing

Title: Informal Dispute Resolution - Outsourcing
Status: 1
Created: 10/23/2026 8:34 am
Nigp Codes: 96105-Arbitration, Mediation, And Alternative Dispute Resolution Services; 96258-Professional Services (Not Otherwise Classified); 94864-Nursing Services;
Agency Name: Health & Human Services Commission - 529
Internalid: 571136
Status Name: Posted
Posting Date: 11/9/2026
Response Due: 12/10/2026
Agency Number: 529
Last Modified: 11/9/2026 3:21 pm
Response Time: 10:30 AM
Solicitation Id: HHS0017139

Enriched

Yes

Nigp Codes

96105-Arbitration, Mediation, And Alternative Dispute Resolution Services; 96258-Professional Services (Not Otherwise Classified); 94864-Nursing Services;

Agency Name

Health & Human Services Commission - 529

Status Name

Posted

Posting Date

11/9/2026

Response Due

12/10/2026

Response Time

10:30 AM

Solicitation Id

HHS0017139

View official postingOpens the original Texas SmartBuy (ESBD) listing in a new tab

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FreeGet this one →

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Due after award

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$0, forever48-hr responseA-ratedSoft pull

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Not finding it?Describe the work in your own words and we’ll search the whole site.Search with AI →

Source: Texas SmartBuy (ESBD) (solicitation HHS0017139), retrieved via the Texas Comptroller Electronic State Business Daily. View the official posting, and always confirm requirements and deadlines with the issuing agency.

Prequalify For Bondingknow you’re bondable · no bond scramble Bid bond

Texas · Texas

Informal Dispute Resolution - Outsourcing

Health & Human Services CommissionIssuing agency·Texas·via the Texas Comptroller Electronic State Business Daily

30days left

Due Dec 10, 2026·Posted Nov 9, 2026

Prequalify For BondingBonding Prequal

AI takeaways

The Texas Health and Human Services Commission seeks a qualified disinterested organization to conduct Informal Dispute Resolutions (IDR) for Texas, in line with 42 C.F.R. § 488.331 and the CMS State Operations Manual.
Responses are due December 10, 2026 by 10:30 a.m. Central Time, and the solicitation was released November 9, 2026; the estimated value is $5,175,475.
Questions are due November 13, 2026 by 5:00 p.m. Central Time, with answers tentatively posted on the ESBD on November 24, 2026.
The initial contract term is three years, from an operational start date of July 13, 2027 through July 13, 2030, with two optional one-year extensions.
HHSC intends to award one contract through a Request for Qualifications, selecting on best value; pricing is not evaluated and a price is negotiated with the most highly qualified respondent.
Evaluation criteria are Qualifications 25%, Experience 30%, Work Plan 30% and Reporting Capabilities 15%.
Responses may be submitted through the HHS Online Bid Room or on two USB drives delivered to HHSC in Austin, and the Statement of Qualifications may not exceed 75 pages.
The contact is Irene Martinez, PCS Purchaser, at 210-438-6238 or irene.martinez03@hhs.texas.gov.
Requirement: Respondent staff must include at least one Registered Nurse (RN).
Requirement: Respondent organization must have five years of experience conducting Informal Dispute Resolution reviews.
Requirement: Respondent must obtain TX-RAMP Level 2 certification prior to contract award; Provisional Status does not satisfy this.
Requirement: Respondent must provide at least three client references for similar work within the last three years.
Requirement: Respondent must submit a State of Texas Subcontracting Plan (SP) with its response, or the response will be rejected.

Est. value: $5,175,475
Term: Three years initial term…
Method: Request for Qualifications
Documents: 2 files

These takeaways are AI-generated and may be incomplete or wrong. Always verify every detail against the official documents before you bid.

Want to know if you can be bonded for this project? Get prequalified.Estimated at $5.18M. One free application, soft pull — sized to your work.

Know you can be bonded before you spend a week on the bid
No scramble for a bond at the deadline — it becomes a request form
A good guy letter to show an agency

Prequalify For Bonding →

Contact the buyer

Irene Martinez

Irene.Martinez03@hhs.texas.govEmail (210) 438-6238Phone

Location:

Texas

Open in Maps ↗

Solicitation

HHS0017139

Method

Request for Qualifications

Duration

Three years initial term with two optional one-year extensions

Posted

Nov 9, 2026

Source

Texas SmartBuy (ESBD)

Documents

Download zip

ESBD_571136_1794259036859_HHS0017139 HHSC Informal Dispute Resolution Outsourcing.pdfNL

Preview Download

ESBD_571136_1794259111149_HHS0017139 Exhibits.zipNL

Preview Download

What this bid is asking for

AI-generated

Conduct Informal Dispute Resolutions for long-term care facility survey disputes consistent with federal and Texas requirements.
Staff the work with qualified personnel including a Registered Nurse.
Provide a documented two-level review process completed within statutory timeframes, with reporting on performance measures.
Submit a Statement of Qualifications, financial capacity documents and a Subcontracting Plan.

Requirements

From the documents

Estimated value: $5,175,475

Posted Scope of Work

Estimated value: $5,175,475.

Scope, read from the documentsAI-generated

More professional & consulting services bids in Texas, weekly.

We post new professional & consulting services opportunities in Texas as agencies publish them. Get them in one email — free, and unsubscribe whenever.

Questions & answers

AI-generated

When are responses due?

Responses must be received by HHSC by December 10, 2026 at 10:30 a.m. Central Time.

How long is the contract?

The initial term is three years, from July 13, 2027 through July 13, 2030, with two optional one-year renewals.

How can responses be submitted?

Through the HHS Online Bid Room, or on two identical USB drives labeled Original and Copy, delivered to HHSC in Austin.

Is pricing evaluated?

No. Responses should not include pricing; HHSC selects the most highly qualified respondent and then negotiates a fair and reasonable price.

Full source recordEvery field Texas SmartBuy (ESBD) published, untouched

Title

Informal Dispute Resolution - Outsourcing

Detail

User

409329

Title

Informal Dispute Resolution - Outsourcing

Value

5175475.0

Zones

1, 2, 3, 4, 5

Opt Out

Status

Created

10/23/2026 8:34 am

Approved

Yes

Nigp Codes

96105-Arbitration, Mediation, And Alternative Dispute Resolution Services; 96258-Professional Services (Not Otherwise Classified); 94864-Nursing Services;

Zones List

Zone: 1
Selected: Yes
Internalid: 1

Zone: 2
Selected: Yes
Internalid: 2

Zone: 3
Selected: Yes
Internalid: 3

Zone: 4
Selected: Yes
Internalid: 4

Zone: 5
Selected: Yes
Internalid: 5

Agency Name

Health & Human Services Commission - 529

Internalid

571136

Opt Out Flag

Plan Repost

Status Name

Posted

Attachments

Id: 571136
File Id: 34129568
File URL: /core/media/media.nl?id=34129568&c=852252&h=f1DlMEjPel80pMI8-HVIZLeYVlZG4V9Nu5RQXs6_U_si02jg&_xt=.pdf
File Name: ESBD_571136_1794259036859_HHS0017139 HHSC Informal Dispute Resolution Outsourcing.pdf
File Description: RFQ

Id: 571136
File Id: 34129569
File URL: /core/media/media.nl?id=34129569&c=852252&h=92j9WuvJ7HVRkoAnkhiVZeAaHhETyK7nat9jaN6ZxI84__4K&_xt=.zip
File Name: ESBD_571136_1794259111149_HHS0017139 Exhibits.zip
File Description: Exhibits

Contact Name

Irene Martinez

Ctcd Cert Num

1900021055

Description

Posting Date

11/9/2026

Response Due

12/10/2026

User Follows

Agency Number

529

Contact Email

Irene.Martinez03@hhs.texas.gov

Last Modified

11/9/2026 3:21 pm

Response Time

10:30 AM

Contact Number

(210) 438-6238

Created From POD

Yes

Solicitation Id

HHS0017139

Has CATExemption

State Agency Cert

Goods Or Service NA

Highway Districts

1, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 2, 20, 21, 22, 23, 24, 25, 3, 4, 5, 6, 7, 8, 9

Posting Requirement

Highway District List

District: 1
Selected: Yes
Internalid: 1
District Name: Paris

District: 2
Selected: Yes
Internalid: 2
District Name: Fort Worth

District: 3
Selected: Yes
Internalid: 3
District Name: Wichita Falls

District: 4
Selected: Yes
Internalid: 4
District Name: Amarillo

District: 5
Selected: Yes
Internalid: 5
District Name: Lubbock

District: 6
Selected: Yes
Internalid: 6
District Name: Odessa

District: 7
Selected: Yes
Internalid: 7
District Name: San Angelo

District: 8
Selected: Yes
Internalid: 8
District Name: Abilene

District: 9
Selected: Yes
Internalid: 9
District Name: Waco

District: 10
Selected: Yes
Internalid: 10
District Name: Tyler

District: 11
Selected: Yes
Internalid: 11
District Name: Lufkin

District: 12
Selected: Yes
Internalid: 12
District Name: Houston

District: 13
Selected: Yes
Internalid: 13
District Name: Yoakum

District: 14
Selected: Yes
Internalid: 14
District Name: Austin

District: 15
Selected: Yes
Internalid: 15
District Name: San Antonio

District: 16
Selected: Yes
Internalid: 16
District Name: Corpus Christi

District: 17
Selected: Yes
Internalid: 17
District Name: Bryan

District: 18
Selected: Yes
Internalid: 18
District Name: Dallas

District: 19
Selected: Yes
Internalid: 19
District Name: Atlanta

District: 20
Selected: Yes
Internalid: 20
District Name: Beaumont

District: 21
Selected: Yes
Internalid: 21
District Name: Pharr

District: 22
Selected: Yes
Internalid: 22
District Name: Laredo

District: 23
Selected: Yes
Internalid: 23
District Name: Brownwood

District: 24
Selected: Yes
Internalid: 24
District Name: El Paso

District: 25
Selected: Yes
Internalid: 25
District Name: Childress

State Agency Cert Text

Dual CTCD/CTCM certification

Posting Requirement Text

21+ Days for Solicitation Notice

Listing

Title: Informal Dispute Resolution - Outsourcing
Status: 1
Created: 10/23/2026 8:34 am
Nigp Codes: 96105-Arbitration, Mediation, And Alternative Dispute Resolution Services; 96258-Professional Services (Not Otherwise Classified); 94864-Nursing Services;
Agency Name: Health & Human Services Commission - 529
Internalid: 571136
Status Name: Posted
Posting Date: 11/9/2026
Response Due: 12/10/2026
Agency Number: 529
Last Modified: 11/9/2026 3:21 pm
Response Time: 10:30 AM
Solicitation Id: HHS0017139

Enriched

Yes

Nigp Codes

96105-Arbitration, Mediation, And Alternative Dispute Resolution Services; 96258-Professional Services (Not Otherwise Classified); 94864-Nursing Services;

Agency Name

Health & Human Services Commission - 529

Status Name

Posted

Posting Date

11/9/2026

Response Due

12/10/2026

Response Time

10:30 AM

Solicitation Id

HHS0017139

View official postingOpens the original Texas SmartBuy (ESBD) listing in a new tab

Surety · through Light RFPprequal free · bid bond free · p&p 3%

Need a bond for this one? Get prequalified once.

Most Texas work asks for the two below, and the solicitation documents are where it’s stated. One prequalification covers both — on this bid and the next.

Bid BondUsually 5–10% of your bid

Due with your bid

FreeGet this one →

Performance & Payment BondUsually 100% of the contract

Due after award

Flat 3%Get this one →

$0, forever48-hr responseA-ratedSoft pull

What’s a good guy letter?

A surety’s written statement that it expects to bond you up to a stated amount, subject to final underwriting. It’s what an agency asks to see before they take your bid seriously.

Bonding Directory Get a free bid bond

Not the right RFP for you?

Open opportunities in the same trade and area, with time left to bid

See all Professional & Consulting Services bids →

Not finding it?Describe the work in your own words and we’ll search the whole site.Search with AI →

Prequalify For Bondingknow you’re bondable · no bond scramble Bid bond

Informal Dispute Resolution - Outsourcing

Documents

Sign up for a Light RFP account to download documents

What this bid is asking for

Requirements

Posted Scope of Work

More professional & consulting services bids in Texas, weekly.

Questions & answers

Need a bond for this one? Get prequalified once.

Not the right RFP for you?

Informal Dispute Resolution - Outsourcing

Documents

Sign up for a Light RFP account to download documents

What this bid is asking for

Requirements

Posted Scope of Work

More professional & consulting services bids in Texas, weekly.

Questions & answers

Need a bond for this one? Get prequalified once.

Not the right RFP for you?