Department of Social ServicesIssuing agency·New York·via the NYC PASSPort procurement portalThe New York City Department of Social Services (DSS)/Human Resources Administration (HRA), through Adult Protective Services (APS), seeks to procure a qualified vendor through a competitive Request for Proposal (RFP) to design, develop, and deliver Community Guardian Program (CGP) Training Services. The purpose of this procurement is to establish a standardized training program that equips Community Guardian staff with the knowledge, skills, and resources needed to effectively serve vulnerable adults under Article 81 of the New York State Mental Hygiene Law. This procurement will support APS’s ongoing commitment to workforce development by implementing a comprehensive training program that promotes consistent practices, strengthens professional competencies, and provides continuous learning opportunities for Community Guardian staff. The initiative will enhance operational effectiveness, promote program consistency across Community Guardian providers, and support the delivery of services to APS clients. The anticipated contract term is July 1, 2027, through June 30, 2029, with an estimated contract value of $578,011. Questions regarding this RFx must be transmitted in writing to the Contact Person, Mohammed Bhuiyan at bhuiyanm@hra.nyc.gov. Questions received prior to the Pre-Proposal Conference will be answered at the conference. Responses to questions addressed at the conference and those received subsequently will shared in an addendum through the PASSPort System. To respond to this RFx, organizations must have an account. If you do not have a PASSPort account, please visitwww.nyc.gov/passport. Please submit your proposals by both acknowledging the receipt of the RFx in the Acknowledgement tab and completing your response in the Manage Responses tab of PASSPort. Vendor resources can found here Resources Library | MOCS. If you need additional technical assistance with PASSPort, please contact the MOCS Service Desk at www.nyc.gov/mocshelp.
Estimated value: $578,011.00. Questions due: 11/10/2026. Contract term: 7/1/2027 – 6/30/2029
The selected vendor shall design, develop, and deliver a comprehensive three-tiered workforce training architecture for an initial target cohort of approximately 120 CGP participants. Component A is a New Worker Self-Directed Online Training, an asynchronous digital curriculum hosted on a Learning Management System (LMS) to bridge the knowledge gap from hire to live training. Component B is The NYC Community Guardianship Training Institute, a core in-depth curriculum covering five modules: Foundations of Article 81 & APS Statutory Requirements, Financial Fiduciary Obligations & Property Management, Clinical Insights & Person-Centered Client Engagement, Healthcare Advocacy & Medical Decision-Making, and Ethical Dilemmas & Professional Boundaries. Component C is Post-Training Reflection, Assessment & Skills Practice Reinforcement, integrating competency-based knowledge checks with facilitated group discussions and real-life NYC-specific complex case examples. The contract term is July 1, 2027, through June 30, 2029, with an estimated contract value of $578,011. All developed materials become the sole and exclusive property of HRA APS.
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Source: NYC PASSPort (RFx 39293), retrieved via the NYC PASSPort procurement portal. View the official posting, and always confirm requirements and deadlines with the issuing agency.
