The Internal Services Department is soliciting bids for the renewal of BeyondTrust remote support cloud licenses (brand only) for the Department of Public Social Services, with performance in Los Angeles, CA.
Bids are due by 11/05/2026 at 12:00 PM, and the solicitation was posted on 10/22/2026.
The procurement method is Commodity / Service, and award will be based on the lowest total acceptable offer.
The solicitation includes three line items: 30 BeyondTrust Remote Support Concurrent User Cloud Licenses, 13,500 Remote Support Cloud Endpoint Licenses (Dedicated), and 500 Remote Support Cloud Endpoint Licenses (Non-Dedicated), all for the period 02/01/2027 – 01/31/2028.
Bids must be submitted online via the Vendor Self Service (VSS) portal; no paper, faxed, or emailed bids will be accepted.
Requirement: At the time of bid submission, bidder must be an authorized distributor/reseller/service provider for all products and services offered, and must include a letter of certification from the manufacturer (and distributor if applicable) on letterhead within 90 days of bid due date.
Method
Commodity / Service
Documents
3 files
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Provide pricing for three line items of BeyondTrust remote support cloud license renewals for the period 02/01/2027 – 01/31/2028.
Submit a completed Request for Bid form, Appendix A package, Exhibit 6, and letters of authorization confirming authorized distributor/reseller/service provider status.
Include a Certificate of Insurance with the County of Los Angeles listed as certificate holder and a copy of the additional insured endorsement.
Submit bids electronically via the Vendor Self Service portal by the due date and time.
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Questions & answers
AI-generated
What is the due date for bids?
Bids are due by 11/05/2026 at 12:00 PM.
How must bids be submitted?
Bids must be submitted online via the Vendor Self Service (VSS) portal at http://lacovss.lacounty.gov. No paper, faxed, or emailed bids will be accepted.
Who is the buyer for this solicitation?
The buyer is Yiu Hung Wan, reachable at (562) 359-2618 or ywan@isd.lacounty.gov.
What is being procured?
The solicitation is for the renewal of BeyondTrust remote support cloud licenses (brand only), including 30 concurrent user licenses, 13,500 dedicated endpoint licenses, and 500 non-dedicated endpoint licenses, for the period 02/01/2027 – 01/31/2028.
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Source: Internal Services Department (solicitation RFB-IS-27200275), retrieved via a public procurement portal. View the official posting, and always confirm requirements and deadlines with the issuing agency.
Internal Services DepartmentIssuing agency·Los Angeles, CA·via a public procurement portal