The purpose of this solicitation is to select a respondent that can satisfy the State’s need for Banking and Financial Services for Unemployment Insurance Benefits. It is the intent of the Department of Workforce Development (DWD) to contract with a respondent that provides quality Banking Services for the Indiana Unemployment Insurance (UI) Program.
The contractor will be responsible for distributing payments to UI claimants via direct deposit and stored value cards (SVCs). This includes receiving funding files from DWD, managing account creation and maintenance, providing a secure claimant website and mobile app, operating a customer service center with IVR and live representatives, maintaining an ATM network, and implementing fraud detection and security measures. The contractor must also manage card issuance, replacement, and escheatment, and comply with all data security, accessibility, and reporting requirements.
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Most Indiana work asks for the two below, and the solicitation documents are where it’s stated. One prequalification covers both — on this bid and the next.
A surety’s written statement that it expects to bond you up to a stated amount, subject to final underwriting. It’s what an agency asks to see before they take your bid seriously.
Source: Indiana IDOA (event 005100000087282), retrieved via the Indiana Department of Administration Procurement Division. View the official posting, and always confirm requirements and deadlines with the issuing agency.