- Pdf Text
- REQUEST FOR PROPOSALS
(RFP) 01-2027
Trash Collection and Disposal Services
Contracting and Procurement
District of Columbia Housing Authority
300 7th Street, SW
11th Floor
Washington, D.C. 20024
DISTRICT OF COLUMBIA HOUSING AUTHORITY
CONTRACTS AND PROCUREMENT
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Table of Contents
Part Description Page
Table of Contents
1.0 General Information
1.1 Introduction 4
1.2 Background 4
1.3 RFP Intent 4
1.4 Agency’s Reservation of Right 4
1.5 Schedule of Events 5
1.6 Proposal Audit 6
1.7 Contract Terms 6
1.8 Communications 6
2.0 Description of Services
2.1 Scope of Services 8
3.0 Proposal Evaluation
3.1 Clean Hands Policy 18
3.2 Submittals 18
3.3 Evaluation Process, Evaluation Factors and Award 18
3.4 Proposal Format 19
3.5 Proposal Content 19
3.6 Evaluation Factors and Award 20
3.7 Evaluation Factor Description 20
3.8 Responsibility Determination 22
3.9 Point Awarded Range 23
3.10 DC Council Approval Mandate 24
4.0 General Conditions
4.1 Licenses, Permits and Certifications 25
4.2 DCHA Section 3 Policy (if applicable) 25
4.3 Certification Regarding Debarment 26
4.4 Respondents’ Status 26
4.5 Funding Limitations 26
4.6 Government Restrictions 26
4.7 Insurance 26
4.8 Indemnification 27
4.9 Method of Compensation 28
4.10 Ceiling Price 28
4.11 Compliance with Laws 28
4.12 Termination for Convenience and Default 29
4.13 Disputes 30
4.14 Examination and Retention of Contractor’s Records 31
4.15 Ownership Rights in Works 31
4.16 Intellectual Property 31
4.17 Confidential Information 31
4.18 Conflicts of Interest 32
4.19 Prohibition against Gifts/Favors/Anything of Monetary Value 33
4.20 Assignment 33
4.21 Non-Exclusive Rights 33
4.22 Contract Modification 33
4.23 Governing Law 33
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4.24 Required DCHA Vendor Registration 33
5.0 Form of Contract
5.1 Sample Agreement 35
5.2 Exceptions to Contract 35
5.3 Contract Terms and Conditions 35
5.4 Exceptions 35
5.5 Right to Negotiate 35
5.6 Right to Reject 35
6.0 Right to Protest
6.1 Protest 36
6.2 Definitions 36
6.3 Procedures 36
7.0 EXHIBITS, APPENDICES & ATTACHMENTS
7.1 Exhibits 1-4 38
7.2 Attachments A-N 38
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PART 1 – GENERAL INFORMATION
1.1 Introduction
The District of Columbia Housing Authority (“DCHA”) is dedicated to enhancing the quality of life in the District
of Columbia by providing and effectively managing affordable housing, which is diverse, well maintained, and
aesthetically pleasing for those whose circumstances prevent them from competing in the general marketplace.
Besides operating over 8,300 units with public housing operating subsidy, DCHA also contracts over 14,000
private units through its Housing Choice Voucher Program (“HCVP”). DCHA has embarked on an ambitious
program of development and redevelopment to create economically diverse communities and neighborhoods.
DCHA is one of the most innovative housing authorities in the nation and is actively pursuing non-
governmental sources of financing to promote HCVP homeownership assistance programs, project-based
public housing subsidies, and implement more creative uses of its authority through the United States
Department of Housing and Urban Development (HUD)’s Move to Work (MTW) Demonstration Program.
1.2 Background
The District of Columbia Housing Authority (DCHA), through its Project Management Office (PMO), is seeking
qualified firms to provide comprehensive trash collection, hauling, and disposal services in support of the ongoing
maintenance, cleanliness, preservation, and habitability of its residential communities and administrative facilities.
These services are essential to DCHA's asset management and operational objectives, ensuring safe, sanitary, and
code-compliant living and working environments for residents, staff, and visitors.
The selected contractor shall furnish all labor, supervision, equipment, vehicles, containers, materials, and related
resources necessary to perform routine and on-demand trash collection, transportation, recycling, bulk waste removal,
and lawful disposal services in accordance with all applicable federal, state, and local laws, regulations, and
environmental standards. Services shall be performed with an emphasis on public health and safety, environmental
stewardship, operational efficiency, and minimal disruption to residents and day-to-day property operations.
The contractor will work in close coordination with the PMO, Property Management, Maintenance personnel, and
other DCHA stakeholders to ensure the timely removal and proper disposal of solid waste, recyclable materials, and
bulk items, while supporting DCHA's commitment to maintaining clean, sustainable, and well-managed properties
throughout its portfolio.
1.3 RFP Intent
The DCHA intends to use this Solicitation to contract with a qualified licensed and insured entity to provide
the services outlined in the below Scope of Work. Your response to the Scope of Services must be complete, as
it will become part of any contractual agreement. We appreciate the investment of time and resources firms are
making by participating in this process. All submitted proposals shall be evaluated for responsiveness to the
requirements of the Request for Proposal (“RFP”). Those submissions not in accordance with the RFP shall be
deemed non-responsive and eliminated from further evaluation.
1.4 Agency’s Reservation of Rights
The DCHA reserves the following right in association with the RFP process and upon contract award.
1. Right to Reject, Waive, or Terminate the RFP. Reject any or all proposals, or to terminate the
RFP process at any time, if deemed by the Agency, to be in its best interest.
2. Right to Not Award. Not to award a contract pursuant to this RFP.
3. Right to Terminate. Terminate a contract award pursuant to this RFP, at any time for the Agency’s
convenience upon 10 days written notice to the successful offeror(s).
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4. Right to Determine Time and Location. Determine the days, hours, and locations that the
successful offeror(s) shall provide the services called for in the RFP.
5. Right to Retain Proposals. Retain all proposals submitted and not permit withdrawal for a
period of 90 days subsequent to the deadline for receiving proposals.
6. Right to Negotiate. Negotiate the fees proposed by the offeror(s).
7. Right to Reject Any Proposal. Reject and not consider any proposal that does not meet the
requirements of this RFP, including but not necessarily limited to, incomplete proposals and/or
proposals offering alternate or non-requested services.
8. No Obligation to Compensate. Have no obligation to compensate any offeror(s) for any
costs incurred in responding to this RFP.
9. Unauthorized Sub-Contracting Prohibited. The successful offeror(s)/contractor(s) shall not
assign any right, nor delegate any duty for the work proposed pursuant to this RFP (including,
but not limited to, selling or transferring the contract) without the prior written consent of the
Agency. Any purported assignment of interest or delegation of duty, without the prior written
consent of the Agency shall be void and may result in the cancellation of the contract with the
Agency or may result in the full or partial forfeiture of funds paid on the contract, as determined
by the Agency.
1.5 Project Staffing Changes. Managers, other supervisory staff, and accountants may be changed if those
personnel leave the firm, are promoted, or are assigned to another area. These personnel may also be
changed for other reasons. However, in either situation, the Agency retains the right to approve or reject
replacements.
1.6 Schedule of Events
DCHA will endeavor to follow the schedule set forth below; however, the activities and timetable represented
below is a guideline only and are subject to change at DCHA’s sole discretion and without prior notice:
RFP Advertise Date: September 13, 2026
Issuance of RFP: September 10, 2026
Virtual Q & A Join Q & A Session Click Here September 21, 2026 12:00 PM
Deadline for Submission of Inquires/Questions: September 25, 2026 at 12:00 PM
Submission of Proposals: October 9, 2026 at 12:00 PM
Evaluation Period: October 12 - 13, 2026
DCHA Board Committee Review: TBD
Presentation of DCHA Board of Commissioners for Contract
Approval: TBD
Contract Award: TBD
NOTE: DCHA reserves the right, at its sole discretion, to adjust this Schedule of Events as it deems necessary. If necessary, DCHA will communicate
adjustments to any event in the Schedule of Events in the form of an addendum to this RFP. Addenda to this RFP will only be issued and posted
on DCHA’s website at https://ha.internationaleprocurement.com/requests.html?company_id=506 and Housing Agency Marketplace (e-
procurement) Vendor Portal. Addenda will not be mailed to potential Respondents. It is the responsibility of the Respondent to monitor
DCHA’s website and electronic sourcing tool, Housing Agency Marketplace, for any addenda issued. Each Respondent must acknowledge
all addenda issued so as to ensure that addenda are considered in their proposal response by completing Addenda Acknowledgement Form.
This Form must be submitted with the Respondent’s response to this Request for Proposals. Failure to include the Form in the proposal
response may subject your Firm to disqualification.
1.7 Proposal Audit
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Please note that all proposals will be retained by DCHA for audit purposes. DCHA reserves the right to reject
any and/or all proposals, or to waive any informality in the proposals. Submissions received after the deadline
will not be considered. An Offeror submitting a late proposal will be notified. All material submitted in the
proposal becomes the property of DCHA and will not be returned.
1.8 Contract Term
Contracts awarded as a result of proposals received in response to this solicitation shall have an initial term
of five (5) years. Additionally, the District of Columbia Housing Authority (DCHA) reserves the right, at its sole
discretion, to extend the contract on a month-to-month basis under the same terms and conditions for a
period deemed necessary to ensure the uninterrupted continuation of services, facilitate the completion of a
successor procurement, or otherwise support operational continuity. Any such extension shall be subject to
the availability of funding and compliance with all applicable laws, regulations, and contractual requirements.
1.9 Communications
In order to maintain a fair and impartial competitive process, DCHA and any outside consultants assisting
DCHA with this solicitation, shall avoid private communication concerning this procurement with prospective
Respondents during the entire procurement process. From the issue date of this RFP until the final award is
announced, Respondents are not allowed to communicate about this RFP for any reason with any DCHA staff
and/or outside consultants assisting DCHA with this solicitation except:
(1) through the RFP Point of Contact named below;
(2) as otherwise specified in this RFP; and / or
(3) as provided by existing work agreement(s) (if any).
Prohibited communication includes all contact, including but not limited to, telephonic
communications, emails, faxes, letters, or personal meetings, such as lunch, entertainment, or
otherwise. DCHA reserves the right to reject the quote of any Respondent violating this provision.
A. Inquires and /or questions must be submitted via the DCHA’s E-Procurement Vendor Portal at the
following link: https://ha.internationaleprocurement.com/requests.html?company_id=506. CHA will
receive requests for additional information and/or clarification relative to this solicitation no later
than 12:00 Noon on or before Friday, September 25, 2026.
B. Responses to these questions will be addressed in writing via the DCHA’s electronic procurement
system. DCHA will not respond to questions and/or requests for information after the date stated
above or received via e-mail or any other means.
C. It is the responsibility of the Respondent to monitor DCHA’s website and the E-Procurement
Vendor Portal for any addenda issued.
All Respondents are encouraged to frequently check DCHA’s website/portal for additional information.
All requests for information or clarification pertaining to this solicitation must be addressed in
writing.
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RFP Point of Contact
Deborah Barnes, Procurement Specialist
Email: dbarnes@dchousing.org
District of Columbia Housing Authority
Contracts & Procurement Department
300 7th Street, SW 11th Floor
Washington, DC 20024
[END OF PART 1 – GENERAL INFORMATON]
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PART 2 – DESCRIPTION OF SERVICES
2.1 Scope of Services
Contractor shall provide all labor, materials, supplies, equipment, containers, dedicated vehicles,
management, recordkeeping, reporting, supervision and other services necessary to provide trash collection
and removal for various DCHA properties located throughout the District as listed in Exhibit I- DCHA Service
Locations & Map. The Description of Services provides for and overview of requirements and the primary
specifications and responsibilities, not limited to the following:
2.2 Service Requirements
Contractor will collect all properly prepared garbage from each DCHA location on the designated collection
day.
Contractor will handle all serviced collection containers in a manner that avoids damage. Containers will be
returned to the designated setout location at each DCHA location standing upright, and will not be thrown or
placed in areas where they become obstructions to pedestrians or traffic flow.
Contractor will perform all services in a safe and sanitary manner and adhere to the Trash Truck Noise
ordinance for the District of Columbia Department of Consumer and Regulatory Affairs (DCMR 20, Sec.
2700.1). There will be no start of picking up trash before 7:00 a.m. and must end by 9:00 p.m. Trash Collection
Noise Law, DC Law 17 259.
Contractor employees will pick up trash spilled by the Contractor immediately. All areas where glass has been
broken or dropped will be swept clean and glass deposited in the truck. All solid waste hauled by the
Contractor shall be so contained, tied, covered, or enclosed such that leaking, spilling, or blowing are
prevented.
Contractor is responsible for field verifying all quantities and dimensions for vehicle access and the placement
of dumpsters. Failure to verify shall not relieve the Contractor of his/her obligations under any resulting
contract.
2.3 Schedule
Contractor shall develop and provide the DCHA Contracting Officer’s Technical Representative (COTR) with a
collection schedule and route for the DCHA locations included in the solicitation.
a. Schedule shall include all Federal Holidays except for July 4 (Independence Day) and 12/25
(Christmas Day).
b. Contractor must consistently perform according to the agreed Delivery Schedule.
c. DCHA will deduct missed pick-ups from monthly invoicing immediately.
d. Contractor shall maintain capacity to accommodate On Call services on as necessary.
e. DCHA shall review and approve Contractor’s proposed Delivery Schedule.
2.4 On-Call Services
Contractor shall provide special pick-ups on an on-call basis on an as needed basis, at the request of DCHA.
Special pick-ups will be requested with 24-to-48-hour prior notice. Contractor shall collect and dispose of
bundled material or other material prepared for non-containerized manual collection using roll off, lift gate
or special bulk collections truck.
2.5 Vehicles, Routes, Collection and Transfer to District Waste Disposal Facility
DCHA properties are varied and diverse and will likely require more than one type or style of container to
most efficiently service a given set of properties. The Contractor’s fleet and equipment inventory shall be able
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to address these varied circumstances and shall not attempt to force a single solution for all properties.
Contractor shall dedicate vehicles for DCHA trash collections only under this contract.
a. Dedicated trucks are to be equipped with an embedded all-in-one RFID Reader able to support
handheld, mobile, and stationary readers with a built-in cellular antenna(s).
b. RFID Reader should support front-end, side-end or rear-end application. At a minimum, RFID
system should include diagnostic indicators (light/sound) to confirm when tag is read;
input/output; proximity sensor; and the antennas as listed above. System should support EPC
global Gen 2 (ISO 1800-6C) RFID tags. Reader should be Norte America (902-928 MHz) certified.
Data reader connectivity should be through CDMA GSM module.
c. Contractor will keep all equipment in safe operating condition and in proper repair, in a clean,
sanitary, and presentable condition. Vehicles must be painted uniformly with the name of the
contractor, the vehicle identification number and contractor’s telephone number printed on each
side in letters not less than 9 inches in height.
d. Contractor shall plan, schedule routes, and coordinate trash collections from each service location.
e. DCHA trash shall not be co-mingled with any recyclable materials.
f. Contractor shall empty all trash containers at each location and return the container to its original
position.
g. DCHA will have an established account with Department of Public Works (DPW) in advance of
conducting any hauling activities under this agreement.
h. Contractor must provide DPW a valid credit card to establish and maintain an account as a condition
of and prior to the performance of work under the DCHA contract.
i. Contractor shall provide DCHA a list of all designated “pre-authorized” trucks that are “dedicated”
for DCHA dumping at DPW.
j. Contractors dedicated trucks are not permitted, under this contract, to dump any material at the
DPW transfer stations for any business or entity other than DCHA.
k. Contractor shall provide 48-hour advance notice to the DCHA COTR to remove a dedicated truck
from the DCHA pre-authorization list for Contractors use to conduct non-DCHA business.
l. Contractor shall provide a valid DCHA/DPW Authorization Document to transfer station personnel
for a DCHA load to be accepted (at no cost to the Contractor) at DPW’s transfer stations.
m. Contractor dumping of materials that are not on the pre-authorization list or dumping without a
valid Authorization Document, will be charged to the Contractor’s credit card based on the material
type and the net tonnage.
n. DCHA will not reimburse the contractor on these occasions. Contractors’ failure to comply with the
Authorization Document policies and procedures may result in associated loads being charged to
the Contractor, with no reimbursement.
o. Contractor shall use District-operated Ft. Totten and Benning Road waste transfer stations, or any
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other District-designated site.
p. Contractor shall provide the DCHA COTR all weight tickets obtained from DCHA Trash Transfer
Stations.
q. Contractor must dump the trash the same day as collection.
r. Contractor shall comply with all federal laws and laws of the District, applying to storage, collection,
transport and disposal of trash.
s. Contractor shall obtain and maintain all licensure requirements of each applicable jurisdiction.
t. DCHA reserves the right to add or remove locations.
u. DCHA reserves the right to modify services and or the Contractor means and methods in
performance of services.
2.6 Trash Containers
Contractor shall use products for the collection and disposal of solid waste (dumpster roll offs, compactors,
etc.) and equipment that meet or exceed the specifications included herein and, in all cases, shall meet or
exceed the requirements of HUD and local building codes and comply with industry standards and norms.
Contractor shall provide and maintain the number and type of trash containers required to successfully
perform services. The containers will remain property and responsibility of the Contractor with the
exception of DCHA owned receptacles. Contractor shall deliver the required containers to each location
within five (5) working days from the contract award date. Contractor shall ensure that the trash containers
are compatible in all respects including, without limitation, dimensions and loading mechanisms with the
collection vehicles that service the containers. Contractor shall ensure that all dumpster have or are
retrofitted with RFID tags; all 96 –gallon carts include programmable RFID microchip compatible with the
mounted RFID Reader.
a. Identification Markings. Contractor shall place permanent stickers on the front of the containers,
denote the type of material (TRASH) to be collected in the container, container ID number, company
name, and phone number.
b. Maintenance, Repair and Replacement. Contractor shall maintain all containers free of dirt, debris
and sticky substances at all times. Contractor shall repair or replace containers as necessary to
ensure each location maintains the required type and number of containers. Contractor shall
conduct regular inspection of containers to ensure compliance with the terms and conditions of the
contract and maintain a schedule to identify when equipment will be taken-out-of-service for
inspection, maintenance, and audit purposes. Contractor shall sanitize all containers as part of their
maintenance service on a quarterly basis, or as needed. Contractor shall submit Maintenance,
Repair and Replacement Schedule for DCHA COTR review and approval (thirty) days of the contract
award.
c. Contractor shall replace containers on an as needed basis within three (3) business days of DCHA
COTR notice.
d. Contractor shall use containers that meet the safety requirements of the American National
Standards Institute, Standard Number Z245.1, and waste equipment operating standards of the
National Solid Waste Management Association (NSWMA).
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2.7 Hauling Containers
Contractor shall provide front and rear end loading containers, self-contained compactors or similar to the
following specifications:
a. Constructed of continuously welded steel with all welds and edges ground smooth;
b. Have adequate reinforcement, stiffening, and protection at points of high stress and wear;
c. Hold liquids without leaking and be equipped with a drain plug at the bottom on one end;
d. Have heavy duty skids or rollers or other devices to keep the bottom of the container off the ground
and reduce water when the container is moved;
e. High tight-fitting doors or lids which shall meet the following specifications to completely seal the
container prevent rodents, insects, and other pests from entering:
1) heavy duty hinges;
2) counterbalance springs;
3) reinforced to prevent bending and warping;
4) uniform color with non-fading pigment with a Pigment Volume Concentration (PVC) of at a
minimum of 1%.
2.8 Cubic Yard Front End/Rear End Loading
Contractor shall provide front end/rear end loading containers with the capacity of two (2), four (4), six (6),
and eight (8) cubic yards. The Contractor shall ensure the Cubic Yard Front End/Rear End Loading
Containers meet the following specifications:
a. Designed with side pockets to enable the container to be lifted by a hydraulic dumping unit and
deposited in the hopper of a standard from end/rear end loading garbage packer truck.
b. Stationary containers with wheels shall maintain working capacity to immobilize container in case
of incidental contact.
c. Constructed from steel with operational lids that completely close without bulging, splitting of
seams, and damage to doors, wheels or casters, or other damage of any kind.
d. Wheels and Casters, if any must have self-lubricating bearings attached to heavy-duty casters, and
must be able to withstand the wear and tear of nominal container usage.
e. Container lids shall be permanently attached on one side with hinges so that the container dumping
operation can be performed without interference between the lid and the waste material as it falls
into the hipper.
1) When closed, the lid shall completely cover the inside of the container. Lids may be made of
galvanized steel or of polyethylene with a recycled content of at least 25%.
2) Closed lids must be secure enough to remain closed under windy conditions or from disturbance by
foraging animals.
f. All containers shall have a programmable RFID Xtreme Metal Tag type (for dumpsters)
approximately 5.75L x 2.4W x 0.31H inches with a minimum 6foot read range on metal substrate.
g. Other markings: Dumpster wrap to advertise/promote trash collections in high traffic areas might
be required. All containers shall list in one easily readable location on the container, detailing of
proper use of the container.
2.9 Ninety-six (96) Gallon Carts (Supercans)
The Contractor shall ensure that 96-gallon containers conform to the following specifications:
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a. Easily maneuverable with wheels and a handle for minimal effort required to push and or pull
b. Permanently attached lid designed to be lift by a hydraulic dumping unit so that its content is
deposited in the hopper of a standard rear-loading packer truck.
c. Capacity of no less than 95-gallons with the lid in the normal closed position shall be capable of
accommodating a working load of 300 pounds exclusive of the weight of the container.
d. Outside Dimensions of the completely assembled container shall not exceed a height of 48 inches, a
width of 31 inches, or a depth of 33 inches.
e. Weight of the completely assembled empty container shall be approximately 45 pounds.
f. Constructed of durable polyethylene with a recycled content of at least 25 percent (25%) which
minimally meets National Sanitation Foundation Standard No. 21 and shall have an average wall
thickness of 0.1 inch.
g. Wheels with semi-pneumatic rubber tires and self-lubricating bearings. The axle shall be
constructed of solid steel with a minimum diameter of 5/8” or similar.
h. Lid when closed, shall have a convex shape, which continuously laps over all the outside edges of
the container body. Lids shall also
1) have permanently attached with a hinge;
2) functional dumping operation that can be performed by a hydraulic dumping unit without
interference between the lid and the waste material;
3) be designed to permit lifts so that contents are deposited in the hopper of a standard rear-
loading garbage packer truck.
4) have latch or other means to secure lid to ensure closure during windy conditions; or when the
container falls over; must withstand foraging animals.
i. Handle with a minimum width of 12 inches. No sharp plastic or metal edges shall come
in contact with hands when using the handle in a normal position.
j. Hardware used on any portion of the container shall be stainless steel, zinc plated steel,
cadmium-plated steel, or galvanized steel.
k. Container when empty shall be capable of maintaining an upright position by
withstanding winds of at least 15 mph from any direction.
l. Containers must have a manufacturer-installed RFID programmable microchip in all 96-
gallon carts; and a programmable RFID Xtreme Metal Tag type (for dumpsters)
approximately 5.75L x 2.4W x 0.31H inches with a minimum 6-foot read range on metal
substrates. Barcodes no longer will be an acceptable way to transmit data.
2.10 Route Optimization Software, GPS AVL Tracking, RFID Readers, Handheld Scanner or
Comparable Scales
Contractor shall use route optimization software; Web-based asset tracking software with integrated
collection data management software to integrate RFID Reader data to data management dashboard.
Contractor shall service only DCHA sites identified on the pre-established routes. Non-government pulls
are prohibited on designated/dedicated trucks collecting from government sites.
a. Software shall track RFID ID value; date/time of service transaction; GPS coordinates of
the container(s) to monitor and report daily real-time service transactions.
b. Contractor shall provide DCHA COTR a license and access to
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1) the software platform, Automatic Vehicle Location/Global Positioning (AVL/GPS)
System that offers real-time data with the capability to import data to/from the
routing/scheduling database;
2) RFID technology to collect information from various types of containers. Platform
shall have the capability to produce collection reports based on District needs and
set criteria; provide container management information; inventory reports;
dashboard reporting integration; and support hand-held and mobile use
applications.
2.11 Missed Collections and Complaint Handling
If a collection from a subscribing address is missed, DCHA will notify the Contractor who will return to
collect the materials. Contractor shall arrange to pick up missed containers at no additional charge to DCHA
not later than four (4) hours after notification or 12:00 noon the next day if notice is received after 1:00 p.m.
In all cases, the missed collection will be handled within 24 hours of notification or during the next
scheduled work shift, whichever is sooner.
Contractor shall work cooperatively with DCHA to resolve the missed pickups in a timely manner. DCHA
shall provide a contact number for all properties to call for missed pickups and/or additional pickups. The
contractor must attempt to call the property or property manager when the trash cans are blocked by car
or any objects that the driver is unable to maneuver around and remove the trash properly.
2.12 Help Desk and Call Center
Contractor shall maintain a 24-hour help desk/call center to address complaints and non-compliance issues.
Contractor shall log and respond to resolve all complaints within 24 hours of reported issue(s). Contractor
shall email daily notification of any complaints to the COTR by no later than 6:00 p.m. Contractor shall
provide DCHA COTR with a single point of contact for all matters during normal business hours (8:15am to
4:45pm). Contractor shall respond to DCHA COTR notifications (phone or email) within one (1) hour during
normal business hours.
2.13 Monitoring and Reporting
Contractor shall provide DCHA COTR with electronic access to real-time or end of the day information
collected from each container including date and time, container ID#, RFID#, container location, weights
and/or quantity of items collected per site/route.
Contractor shall be responsible for maintaining and submitting reports on an ad hoc, monthly, and annual
basis. Contractor will email Reporting to the DCHA COTR in accordance with following type, format and
frequencies.
a. Ad HOC Reports
Ad Hoc Reports should be submitted to DCHA upon request. The reporting period will be
defined at the time of the request and include the requested information.
b. Monthly Reports
1. Collection Report due monthly by the 5th
Reports trash weights in such a fashion that will allow the District to ascertain how facilities are
performing on a monthly basis in support of diversion rates set forth by the District of Columbia
Solid Waste and Multi-Materials Trash Act. Reporting shall reflect actual net tons recorded at
the point-of-entry/scale at the trash transfer station.
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2. Report shall be integrated as part of the monthly invoice, reported in spreadsheet format,
and report the number of trash collections by location to include the following information:
1) Customer Name
2) Service Address
3) Customer Account #
4) Cart or dumpster ID#
5) Size of containers;
6) Numbers of containers
7) RFID or Barcode#
8) Route#
9) Truck ID#
10) Pull type
11) Total# number of pulls (Cubic Yards) – actual with route weight tickets (identifying
vehicle number), compactor and roll off weight tickets for all applicable sites
12) Collection schedule (days/week)
13) Unit Price
14) Per site weight – scale or estimated per truck/per route
15) Clear and legible weight tickets with service delivery time stamp
16) Itemized transaction, including fixed per pull pricing for all entries
17) Report should be submitted in electronic form
3. Receiving Report due monthly by the 5th
Report trash tonnage recorded at the transfer station scale. Report is required as a condition of
the monthly invoices.
4. Missed Pickup & Complaints due monthly by the 5th
Email the DCHA COTR a log for all missed pickups and complaints. The Log shall report missed
collections, complaints and the actual or planned resolution. The report format of this report is
to approved by the DCHA COTR prior to the award of the contract. DCHA’s goal is the resolution
of 98% of all complaints within 24 hours of the complaint.
5. Annual Report
Contractor shall provide a cover letter that abstracts the report and highlights major
accomplishments, problems, trends and other pertinent information for the year. Report shall
report data and trends that details Contractor’s performance for the year and include:
1. Complaints/resolution summary
2. Disposal tonnage by site, month and total
3. Missed Pickups
2.14 Contractor Conformance with Laws
a. Wage Determination Occupation Codes: Contractor and all of its subcontractors shall use
the following Occupation Codes in performance of this contract.
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No. Occupation Title and Responsibilities
99730
Refuse Collector
The Refuse Collector picks up garbage, trash, or refuse
from homes, businesses, and other locations and
deposits it in a truck.
31361
Truck Driver Light
The Truck Driver drives Straight Truck less than 1 ½ tons
with usually four (4) wheels
b. Licensing, Accreditation and Registration
The Contractor and all of its subcontractors (regardless of tier) shall comply with all
applicable District of Columbia, State, and Federal Licensing, accreditation, and
registration requirements and standards necessary for the performance of the contract.
c. Conformance with Laws
It shall be the responsibility of the Contractor to perform under the contract in conformance
with the Department’s Procurement Regulations and all statutes, laws, codes, ordinances,
regulations, rules, requirements, orders and policies of governmental bodies.
d. References
The following documents are applicable to this solicitation and incorporated by reference:
No. Document Title Type
1
The District of Columbia Sustainable Solid Waste
Management Amendment Act of 2014 DC Law
2
District of Columbia Municipal Regulations
(DCMR) Title 11 DCMR, Chapter 21-7 Solid Waste
Control Municipal Reg.
3 Trash Collection Noise Law DC Law 17 259 DC Law
2.15 Deliverables
ITEM FORMAT\METH
OD OF
DELIVERY
DUE DATE
Collection Schedule Proposal With Proposal
List of all designated
“pre-authorized” trucks
Within five (5) days of Contract
Award
Monitoring DCHA COTR
Access
Within ten (10) days of Contract
Award
16 | P a ge
Route optimization
software (B1.2.3.6 (a))
Within ten (10) days of Contract
Award
Automatic Vehicle
Location/Global
Positioning (AVL/GPS)
Within ten (10) days of Contract
Award
system (B.1.2.3.6(b))
Radio-Frequency
Identification (RFID)
technology (B1.2.3.6(c)).
Within ten (10) days of Contract
Award
Container Delivery Within twenty-five (25) days of
Contract Award
Trash Collections Report
(B.1.12.a)
Monthly by the 5th
Receiving Report Monthly by the 5th
Missed Pickup &
Complaints
Monthly by the 5th
Annual Report Annually by September 30th
2.16 Special Conditions
Notice to Proceed – The service start date will be determined by the DCHA Contracting Officer. Contractor
shall not begin work until such Notice to Proceed signed by the Contracting Officer and Purchase Order are
received from DCHA.
Utilities – Contractor is responsible for determining the presence of overhead or underground utility line,
pipes, wires, etc. which may affect the location of disposal receptacles. DCHA will assist the Contractor where
possible by providing known general locations of existing utility infrastructure. If during his/her work the
Contract discovers unmarked or previously unknown utilities he/she shall immediately notify the DCHA
COTR.
Subcontracts – Contractor may not use any subcontractors to accomplish any portion of the services
described within the RFP documents or the contract without the prior written permission of the DCHA
Contracting Officer. Also, any substitution of subcontractors must be approved in writing by DCHA prior to
their engagement.
If approved, all requirements for the “Prime” Contractor shall also apply to any and all subcontractors. It is
the Prime Contractor’s responsibility to insure the compliance by the subcontractors. Regardless of
subcontracting. The Prime Contractor remains liable to DCHA for the performance and compliance of the
subcontractor(s). The subcontractor shall not enter into any sublet work assigned and contracted through
the prime contractor. A breach of this compliance may be grounds for termination of the contract and for
debarment as a contractor and subcontractor.
Contract Form – DCHA will not execute a contract on the successful Respondents form. Contracts will only
be executed on DCHA’s form. By submitting a proposal, the successful Respondent agrees to this condition.
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However, DCHA will consider any contract clauses that the Respondent wishes to include therein, but the
failure of DCHA to include such clauses does not give the Respondent the right to refuse to execute DCHA’s
contract form. It is the responsibility of each Respondent to notify DCHA, in writing, with the proposal
submittal of any contract clauses that he/she is not willing to include in the final executed contract. DCHA
will consider such clauses and determine whether or not to amend the Contract.
Estimated Quantities – Unless otherwise indicated, the quantities reflected within the RFP documents, to
the best of DCHA’s knowledge, reflect projected consumption data. These quantities are not meant to infer
or imply actual consumption figures or quantities that will be purchased by DCHA under the finalized
contract; but, pursuant to all RFP documents, these quantities will be used only as calculation figures to
determine the successful Respondent. DCHA makes no guarantee as to the actual quantity that will be
purchased under the Contract resulting from this RFP.
Required Permits and Licenses – Unless otherwise stated in the RFP documents, all Federal, State or local
permits and licenses which may be required to provide the services ensuing from any award of this RFP,
whether or not they are known to either the DCHA or the Respondents at the time of the proposal submittal
deadline or the award, shall be the sole responsibility of the successful Respondent and all offers submitted
by Respondents shall reflect all costs required by the Respondent to procure and provide such necessary
permits or licenses.
2.17 Dumping and Disposal Fees
Respondents shall include, as a separate and clearly identified component of their proposal, all anticipated
dumping, disposal, tipping, transfer station, and related waste processing fees associated with the collection
and removal of trash and waste from the properties covered under this solicitation.
For purposes of pricing, Respondents shall provide the applicable dumping/disposal fees associated with
transporting and disposing of collected waste at the following facilities, as applicable:
• Hyattsville Transfer Station
• Federal IPC Transfer Station
The Respondent's proposal shall identify the proposed fee structure and unit of measure for each facility,
including, as applicable, cost per ton, cost per load, minimum load charge, or other applicable disposal charge.
Any administrative fees, environmental fees, fuel-related charges, surcharges, or other costs associated with
disposal shall also be separately identified.
Dumping and disposal fees shall not be incorporated into the general collection/service price without
explanation. Respondents must clearly distinguish between the cost of waste collection and transportation
services and the actual dumping/disposal fees.
Where dumping fees are based on actual charges assessed by the transfer or disposal facility, the Contractor
shall invoice such costs at the actual documented amount incurred, without markup unless specifically
authorized by the
- Dcha Docs
- Type
- ADVERTISEMENT
- Title
- DCHA RFP 01-2027 TRASH COLLECTION AND DISPOSAL SERVICES
- Type
- SOLICITATION
- Title
- DCHA RFP 01-2027 TRASH COLLECTION AND DISPOSAL SERVICES
- Dcha Year
- 2027
- Pdf Pages
- 38
- Dcha Doc Ids
- 3294, 3295
- Dcha Number
- 1
- Categorized By
- llm
- Dcha Base Doc Id
- 3295
- Dcha Cancelled
- No
- Detail Fetched
- Yes
- Pdf From Stored
- No
District of Columbia Housing AuthorityIssuing agency·Washington, DC·via a public procurement portal