- Pdf Text
- REQUEST FOR PROPOSALS
RFP 16-2026
Network Support Managed Service Provider for DCHA/IT
Contracting and Procurement
District of Columbia Housing Authority
300 7th Street, SW
11th Floor
Washington, D.C. 20024
DISTRICT OF COLUMBIA HOUSING AUTHORITY
CONTRACTS AND PROCUREMENT
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Table of Contents
Part Description Page
Table of Contents
1.0 General Information
1.1 Introduction 4
1.2 Background 4
1.3 RFP Intent 4
1.4 Agency’s Reservation of Right 5
1.5 Schedule of Events 5
1.6 Proposal Audit 6
1.7 Contract Terms 6
1.8 Communications 6
2.0 Description of Services
2.1 Description of Services 8
3.0 Proposal Evaluation
3.1 Clean Hands Policy 10
3.2 Submittals 10
3.3 Evaluation Process, Evaluation Factors and Award 10
3.4 Proposal Format 11
3.5 Proposal Content 11
3.6 Evaluation Factors and Award 12
3.7 Evaluation Factor Description 13
3.8 Responsibility Determination 14
3.9 Point Awarded Range 16
3.10 DC Council Approval Mandate 16
4.0 General Conditions
4.1 Licenses, Permits and Certifications 18
4.2 Certification Regarding Debarment 18
4.3 Respondents’ Status 18
4.4 Funding Limitations 18
4.5 Government Restrictions 18
4.6 Insurance 18
4.7 Indemnification 20
4.8 Method of Compensation 20
4.9 Ceiling Price 21
4.10 Compliance with Laws 21
4.11 Termination for Convenience and Default 22
4.12 Disputes 23
4.13 Examination and Retention of Contractor’s Records 23
4.14 Ownership Rights in Works 24
4.15 Intellectual Property 24
4.16 Confidential Information 24
4.17 Conflicts of Interest 24
4.18 Prohibition against Gifts/Favors/Anything of Monetary Value 25
4.19 Assignment 25
4.20 Non-Exclusive Rights 26
4.21 Contract Modification 26
4.22 Required DCHA Vendor Registration 26
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5.0 Form of Contract
5.1 Sample Agreement 27
5.2 Exceptions to Contract 27
5.3 Contract Terms and Conditions 27
5.4 Exceptions 27
5.5 Right to Negotiate 27
5.6 Right to Reject 27
6.0 Right to Protest
6.1 Protest 28
6.2 Definitions 28
6.3 Procedures 28
7.0 EXHIBITS, APPENDICES & ATTACHMENTS
7.1 Exhibits 1-3 30
7.2 Attachments A-L 30
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PART 1 – GENERAL INFORMATION
1.1 Introduction
The District of Columbia Housing Authority (“DCHA”) is dedicated to enhancing the quality of life in the
District of Columbia by providing and effectively managing affordable housing, which is diverse, well
maintained, and aesthetically pleasing for those whose circumstances prevent them from competing in the
general marketplace. Besides operating over 8,300 units with public housing operating subsidy, DCHA also
contracts over 14,000 private units through its Housing Choice Voucher Program (“HCVP”). DCHA has
embarked on an ambitious program of development and redevelopment to create economically diverse
communities and neighborhoods. DCHA is one of the most innovative housing authorities in the nation
and is actively pursuing non-governmental sources of financing to promote HCVP homeownership assistance
programs, project-based public housing subsidies, and implement more creative uses of its authority through
the United States Department of Housing and Urban Development (HUD)’s Move to Work (MTW)
Demonstration Program.
1.2 Background
The selected MSP will assume primary responsibility for the proactive management, monitoring, and
operational support of DCHA’s network infrastructure to ensure high availability, optimal performance,
and alignment with organizational and operational objectives.
As part of DCHA’s Three-Year Recovery Plan and ongoing information technology modernization efforts,
DCHA is focused on strengthening the reliability, security, and scalability of its network infrastructure. A
table and secure network environment is essential to supporting business continuity, regulatory
compliance, cybersecurity resilience, and uninterrupted service delivery to residents, staff, and external
stakeholders.
1.3 RFP Intent
The DCHA intends to use this Solicitation to contract with a qualified licensed and insured entity to provide
the above noted services. Your response to the Scope of Services must be complete, as it will become part of
any contractual agreement. We appreciate the investment of time and resources firms are making by
participating in this process. All submitted proposals shall be evaluated for responsiveness to the
requirements of the Request for Proposal (“RFP”). Those submissions not in accordance with the RFP shall be
deemed non-responsive and eliminated from further evaluation.
The objectives of this engagement include, but are not limited to, the following:
a. Ensure continuous availability, stability, and performance of DCHA’s network infrastructure.
b. Provide 24x7x365 proactive monitoring and rapid response to network incidents and outages.
c. Improve network reliability, scalability, and capacity planning to support current and future
operational demands.
d. Strengthen network security controls and support compliance with applicable federal, District of
Columbia, and industry standards.
e. Establish standardized documentation, reporting, and governance practices for network
operations.
f. Reduce operational risk and downtime through preventative maintenance and root-cause
remediation.
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1.4 Agency’s Reservation of Rights
The DCHA reserves the following right in association with the RFP process and upon contract award.
1. Right to Reject, Waive, or Terminate the RFP. Reject any or all proposals, or to terminate the
RFP process at any time, if deemed by the Agency, to be in its best interest.
2. Right to Not Award. Not to award a contract pursuant to this RFP.
3. Right to Terminate. Terminate a contract award pursuant to this RFP, at any time for the Agency’s
convenience upon 10 days written notice to the successful offeror(s).
4. Right to Determine Time and Location. Determine the days, hours, and locations that the
successful offeror(s) shall provide the services called for in the RFP.
5. Right to Retain Proposals. Retain all proposals submitted and not permit withdrawal for a
period of 90 days subsequent to the deadline for receiving proposals.
6. Right to Negotiate. Negotiate the fees proposed by the offeror(s).
7. Right to Reject Any Proposal. Reject and not consider any proposal that does not meet the
requirements of this RFP, including but not necessarily limited to, incomplete proposals and/or
proposals offering alternate or non-requested services.
8. No Obligation to Compensate. Have no obligation to compensate any offeror(s) for any
costs incurred in responding to this RFP.
9. Unauthorized Sub-Contracting Prohibited. The successful offeror(s)/contractor(s) shall not
assign any right, nor delegate any duty for the work proposed pursuant to this RFP (including,
but not limited to, selling or transferring the contract) without the prior written consent of the
Agency. Any purported assignment of interest or delegation of duty, without the prior written
consent of the Agency shall be void and may result in the cancellation of the contract with the
Agency or may result in the full or partial forfeiture of funds paid on the contract, as determined
by the Agency.
10. Project Staffing Changes. Managers, other supervisory staff, and accountants may be changed if
those personnel leave the firm, are promoted, or are assigned to another area. These personnel
may also be changed for other reasons. However, in either situation, the Agency retains the right
to approve or reject replacements.
1.5 Schedule of Events
DCHA will endeavor to follow the schedule set forth below; however, the activities and timetable represented
below is a guideline only and are subject to change at DCHA’s sole discretion and without prior notice:
RFP Advertise Date: July 8, 2026
Issuance of RFP: July 1, 2026
Deadline for Submission of Inquires/Questions: July 15, 2026 at 12:00 PM
Submission of Proposals: July 24, 2026 at 12:00 PM
Evaluation Period: July 27-28, 2026
DCHA Board Committee Review: TBD
Presentation of DCHA Board of Commissioners for Contract
Approval:
TBD
Contract Award: TBD
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NOTE: DCHA reserves the right, at its sole discretion, to adjust this Schedule of Events as it deems necessary. If necessary, DCHA will communicate
adjustments to any event in the Schedule of Events in the form of an addendum to this RFP. Addenda to this RFP will only be issued and posted
on DCHA’s website at https://ha.internationaleprocurement.com/requests.html?company_id=506 and Housing Agency Marketplace (e-
procurement) Vendor Portal. Addenda will not be mailed to potential Respondents. It is the responsibility of the Respondent to monitor
DCHA’s website and electronic sourcing tool, Housing Agency Marketplace, for any addenda issued. Each Respondent must acknowledge
all addenda issued so as to ensure that addenda are considered in their proposal response by completing Addenda Acknowledgement Form.
This Form must be submitted with the Respondent’s response to this Request for Proposals. Failure to include the Form in the proposal
response may subject your Firm to disqualification.
1.6 Proposal Audit
Please note that all proposals will be retained by DCHA for audit purposes. DCHA reserves the right to reject
any and/or all proposals, or to waive any informality in the proposals. Submissions received after the deadline
will not be considered. An Offeror submitting a late proposal will be notified. All material submitted in the
proposal becomes the property of DCHA and will not be returned.
1.7 Contract Term
Contracts awarded from proposals received in answer to this solicitation will be for an initial term of one (1)
year with the option to extend, at the District of Columbia Housing’s sole discretion, for two (2) additional one
(1) year option term for a potential total maximum term of three (3) years. Additionally, DCHA may, at its sole
discretion, elect to extend the contract on a month-to-month basis under the same terms and conditions, in
order to ensure continuity of services.
1.8 Communications
In order to maintain a fair and impartial competitive process, DCHA and any outside consultants assisting
DCHA with this solicitation, shall avoid private communication concerning this procurement with
prospective Respondents during the entire procurement process. From the issue date of this RFP until the
final award is announced, Respondents are not allowed to communicate about this RFP for any reason with
any DCHA staff and/or outside consultants assisting DCHA with this solicitation except:
(1) through the RFP Point of Contact named below;
(2) as otherwise specified in this RFP; and / or
(3) as provided by existing work agreement(s) (if any).
Prohibited communication includes all contact, including but not limited to, telephonic
communications, emails, faxes, letters, or personal meetings, such as lunch, entertainment, or
otherwise. DCHA reserves the right to reject the quote of any Respondent violating this provision.
A. Inquires and /or questions must be submitted via the DCHA’s E-Procurement Vendor Portal at the
following link: https://ha.internationaleprocurement.com/requests.html?company_id=506. CHA will
receive requests for additional information and/or clarification relative to this solicitation no later
than 12:00 Noon on or before July 15, 2026.
B. Responses to these questions will be addressed in writing via the DCHA’s electronic procurement
system. DCHA will not respond to questions and/or requests for information after the date stated
above or received via e-mail or any other means.
C. It is the responsibility of the Respondent to monitor DCHA’s website and the E-Procurement
Vendor Portal for any addenda issued. All Respondents are encouraged to frequently check DCHA’s
website/portal for additional information.
All requests for information or clarification pertaining to this solicitation must be addressed in writing.
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[END OF PART 1 – GENERAL INFORMATON]
Lolita Washington, Contract Specialist
Email: lwashing@dchousing.org
Phone: 202-830-5220
District of Columbia Housing Authority
Contracts & Procurement Department
300 7th Street, SW 11th Floor
Washington, DC 20024
RFP Point of Contact
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PART II - Scope of Services
The Managed Service Provider shall provide at a minimum the following services:
2.1 Network Monitoring and Management
Provide proactive monitoring of all in-scope network components, including but not limited to:
a. Routers and switches
b. Firewalls and network security appliances
c. Wireless access points and controllers
d. Virtual Private Network (VPN) concentrators
e. Wide Area Network (WAN) and internet connectivity links
f. Implement real time alerting and incident detection for outages, performance degradation, or anomalous
network activity.
g. Perform ongoing performance monitoring, trend analysis, and capacity planning to support network optimization
and growth.
2.2 Incident and Problem Management
a. Provide tier 3 network support services with escalation available as required or proposed.
b. Respond to and resolve network-related incidents in accordance with established service level
requirements.
c. Conduct root cause analysis (RCA) for major or recurring incidents and implement permanent
corrective actions.
d. Coordinate with third-party vendors, including internet service providers, telecommunications
carriers, and hardware/software vendors, to support timely issue resolutions.
2.3 Configuration and Change Management
a. Configure, manage, maintain, and support all in-scope network devices.
b. Perform routine configuration backups and maintain version control for network equipment.
c. Configuration auditing to ensure compliance with security policies and best practices.
d. Implement approved network changes in accordance with ITIL-based change management practices,
including testing, documentation, and rollback procedures.
e. Conduct periodic configuration and compliance audits to ensure alignment with DCHA policies, security
standards, and industry best practices.
2.4 Security and Compliance Support
a. Manage and support network security infrastructure, including firewalls, intrusion detection and
prevention systems (IDS/IPS), and network access control (NAC) solutions.
b. Apply security patches, firmware updates, and critical vulnerability remediation in a timely and
controlled manner.
c. Support compliance with applicable regulatory and security frameworks, which may include but are
not limited to NIST, ISO 27001, HIPAA, and other relevant federal or District requirements, as applicable.
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d. Assist DCHA in identifying, assessing, and mitigating network-related security risks and vulnerabilities.
2.5 Documentation and Reporting
Maintain accurate and up-to-date documentation, including:
a. Network topology diagrams
b. Network asset inventories
c. Configuration, change, and incident records
Provide recurring operational reports detailing:
a. Network availability and performance metrics
b. Incident response and resolution statistics
c. Service level agreement (SLA) compliance
Participate in monthly services review meetings and provide recommendations for continuous
Improvement, optimization and risk reduction.
2.6 Deliverables
At a minimum, the MSP shall provide the following deliverables:
a. Network monitoring and incident management reports.
b. Updated network topology diagrams and asset inventories.
c. Root cause analysis reports for critical or recurring incidents.
d. Monthly service performance and SLA compliance reports.
e. Configuration backup, audit, and change documentation.
f. Continuous improvement and network optimization recommendations.
2.7 Service Level Requirements
The MSP shall meet the following minimum Service Level Agreements (SLAs):
a. Network availability f 99.9% or higher.
b. Critical incident response time: 15 minutes or less.
c. Major incident resolution time: 4 hours or less.
d. Routine change implementation window: within 48 hours of approval.
2.8 Optional Services
Proposals may also include optional value-added services such as:
a. Network architecture design and optimization.
b. Cloud network integration and support.
c. Zero Trust network access implementation.
d. Network security assessments and penetration testing.
e. All optimal services shall be clearly identified and priced separately within the proposal.
[END OF PART 2 – SCOPE OF SERVICES]
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PART 3 – PROPOSAL EVALUATION
3.1 Clean Hands Policy
Procurement actions shall be conducted only with responsible contractors who have the technical and
financial competence to perform, who have fiscal responsibility in business dealings, and who have a
satisfactory record of integrity. Before awarding a contract, DCHA shall review the proposed contractor’s
ability to perform the contract successfully, considering factors such as the contractor’s integrity, compliance
with public policy, record of past performance on DCHA and other jobs (including contacting previous clients
of the contractor), and financial and technical resources. DCHA shall not award a new contract or conduct
new business with a bidding contractor, vendor or applicant who (i) has past due financial obligations or
indebtedness to DCHA pursuant to a contract or other transaction and has not fulfilled the obligation prior to
submission of a bid, proposal or application for a contract, (ii) has an existing claim, demand, litigation action,
investigation, hearing, or other legal, administrative, arbitral or similar proceeding or dispute against DCHA,
whether civil or criminal (including any appeal or review of any of the foregoing) or (iii) in DCHA’s reasonable
discretion, has taken action that may give rise to or threatened to assert a claim, demand, litigation action,
investigation, hearing, or other legal, administrative, arbitral or similar proceeding or dispute against DCHA,
whether civil or criminal (including any appeal or review of any of the foregoing) or other dispute against
DCHA. The Executive Director may waive the requirements of this paragraph for good cause as determined
to be in the best interest of DCHA best interests.
3.2 Submittals
Proposals shall be submitted via DCHA E-Procurement electronic sourcing platform. DCHA will not accept
any proposal in part or in whole through any other means. The following Required Representations and
Certifications must be uploaded to the Prerequisites page as a part of a Respondent’s proposal.
NOTE 1: Forms shall be completed, signed, and notarized where required or marked “Not Applicable”
where appropriate.
NOTE 2: All forms are available in Adobe's PDF format for viewing and printing. To view and use the
forms you must install Adobe Acrobat Reader on your computer. Acrobat 5.0 (minimum) is required for
all fillable forms.
All Required Representations and Certifications and responses to Evaluation Questions are due by the RFP
due date and time. No responses will be accepted by e-mail or received after the due date and time has
passed.
3.3 Evaluation Process, Evaluation Factors and Award
The proposal evaluating process is designed to award the contract, not necessarily to the Respondent(s) of
least cost, but rather to the Respondent(s) whose proposal represents the best overall value as determined by
an evaluation of the best technical score (a combination of qualifications and experience) and price/costs.
Evaluations are based upon the evaluation factors and weights specifically established within this RFP.
Proposals shall not exceed thirty 30 pages, excluding the Price Proposal and supporting materials as detailed
in Section 3.4 and 3.5 below. Proposals shall be submitted in two parts: Part I shall be titled, “Technical
Proposal” and Part II shall be titled, “Price Proposal”. Respondents shall submit one (1) electronic copy of both
the Technical Proposal and Price Proposal in Microsoft Word or Adobe PDF Format, prepared in such format
and detail as to enable DCHA to make a thorough evaluation thereof and to arrive at a sound determination as
to whether the Respondent can meet the requirements set forth in this RFP. Electronic Proposals may not be
formatted to restrict DCHA access to view content after the date of submission. The Technical Proposal shall
not contain any pricing information in Microsoft Word or Adobe PDF Format, prepared in such format and
detail as to enable DCHA to make a thorough evaluation thereof and to arrive at a sound determination as to
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whether the Respondent can meet the requirements set forth in this RFP. Electronic Proposals may not be
formatted to restrict DCHA access to view content after the date of submission. The Technical Proposal shall
not contain any pricing information.
3.4 Proposal Format
Proposal responses must meet the following format requirements:
a. Proposals must include each item in the order outlined below in Sections 3.5.
b. Technical Proposals must be in an 8 ½ X 11 format, letter size paper, printed single-sided, bound
length wise, minimum 10pt font size, minimum ¾” margins, and separated with tabs (indicators) to
identify sections.
c. Each sub-section must be separated by a coversheet with sub-section headings.
d. Technical Proposals are limited to thirty (30) pages excluding the Title Page, Table of Contents, Section
Coversheet/Dividers, Exhibits and supporting documentation. Proposals that exceed the page
limitation will not be reviewed and determined non-responsive.
e. Electronic Proposals may not be formatted to restrict DCHA access to view content after the
date of submission.
f. Proposals shall be paginated and organized as described below.
3.5 Proposal Content
PART I: Technical Proposal shall contain:
1) Table of Contents
2) Letter of Interest
3) Documentation to substantiate each listed Evaluation Criteria
a) Qualifications
Firm qualifications and experience providing managed network services to public-sector
or similarly complex organizations.
b) Past Performance
c) Staffing Plan/Methodology
Resume of the proposed project manager and key technical staff.
d) Detailed approach to network monitoring, incident management, security and change control.
e) Description of tools, platforms, and technologies proposed for service delivery.
4) References
At least three (3) references from public housing authorities, government agencies, or comparable
public entities.
5) Certifications and Affidavits
PART II: Cost Proposal shall contain cost proposals only:
1) Complete Exhibit 1- Cost Proposal
Respondent(s) must provide all information outlined in the Evaluation Factors (as defined below) for the
Respondent’s proposal to be considered responsive. The quality of answers rather than length of responses to
this RFP is important.
After evaluations, the Evaluation Committee will determine a competitive range. The competitive range
includes the proposals that have a reasonable chance of being selected for the award considering all aspects
of the RFP. DCHA will negotiate with the Respondent(s) who fall within the competitive range. If required,
only those Respondents within the competitive range may be selected for an oral presentation and/or interview.
The presentation/interview process will be arranged to assist the evaluation committee in differentiating
those Respondents within the competitive range. Points may be added or deducted from the Respondent’s
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preliminary score as deemed necessary by the evaluation committee. DCHA reserves the right to negotiate
the final scope of services, price, schedule and any and all aspects of this solicitation with all Respondents in
the competitive range.
Once negotiations are complete, DCHA shall establish a date and time for the submission of the best and final
offers. If a Respondent does not submit a notice of withdrawal of its offer, or a best and final offer, the
Respondent’s immediate previous offer shall be construed as its best and final offer. The best and final offers
shall be evaluated in essentially the same manner as the initial offers unless otherwise specified. The contract
shall be awarded to the responsible Respondent whose qualifications, price and other factors considered are
the most advantageous to DCHA.
The maximum points that shall be awarded for each of the Evaluation Factors are detailed and described
below.
The establishment, application and interpretation of the above Evaluation Factors (Questions) shall
be solely within the discretion of DCHA. DCHA reserves the right to determine the suitability of proposals
on the basis of all of these factors.
EVALUATION FACTORS DESCRIPTIONS
The maximum points that shall be awarded for each of the Evaluation Factors are detailed and described
below.
3.6 Evaluation Factors and Award
The proposal evaluation process is designed to award the contract to the Respondent representing the best
value to DCHA as demonstrated through submission of responses to the evaluation factors established
expressly for this RFP.
Respondents must provide all information outlined in the Evaluation Factors to be considered responsive.
Proposals will be evaluated based on the responsiveness of the Respondent’s information to the Evaluation
Factors which will demonstrate the Respondent’s capacity to perform the required services of this Request
for Proposals.
Proposals will be evaluated based on the following Evaluation Criteria/Factors:
WEIGHTED SCORING EVALUATION FACTORS MAXIMUM POINTS
A. Experience & Qualifications 30
B. Past Performance 20
C. Staffing Plan/Methodology 15
D. References 15
E. Cost Proposal 20
MAXIMUM TOTAL POSSIBLE POINTS 100
The establishment, application and interpretation of the above Evaluation Factors shall be solely
within the discretion of the District of Columbia Housing Authority (DCHA). DCHA reserves the right to
determine the suitability of proposals on the basis of all of these factors.
3.7 Evaluation Factor Description
A. Experience and Qualifications (30 points)
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Provide a detailed narrative that demonstrates the approach or how the Respondent will engage with
DCHA staff. Outline its anticipated approach/engagement for each element of work identified in the
Scope of Services. The outlined approach/engagement should be consistent with the objectives and
requirements set forth in the RFP and should address how services will be immediately provided
upon execution of a contract. Include proposed processes for ensuring effective coordination, as well
as procedures for reporting and disseminating information.
(1) Provide a description of the Respondent’s organization.
(2) Provide the mission statement and vision of the Respondent organization.
(3) List and briefly describe 3 projects within the past 10 years that exemplify the proven
experience of the Respondent as a qualified vendor.
(4) Provide documentation, testimonials, references (see paragraph D below) and other relevant
evidence supporting the project experience described above.
(5) Proven expertise in HUD regulatory compliance, including experience navigating PIH Notices,
design and construction standards, procurement rules, Davis-Bacon, Section 3, and MTW
guidelines.
(6) Demonstrated success in supporting housing authorities in recovery or oversight situations,
including helping agencies correct deficiencies, regain compliance, and improve operational
performance.
(7) Strong project management and stakeholder coordination capabilities, with the ability to
collaborate effectively across internal departments, external agencies, and resident
communities.
(8) Successful performance on similar engagements with public sector, HUD-funded, or affordable
housing clients.
B. Past Performance (20 points)
The Respondent must demonstrate that it has the Experience and Qualifications.
In response to the Past Performance evaluation factor, please provide the following:
(1) Respondents must have a minimum of 10 years of experience performing services of comparable
size, scope, and complexity as described within this solicitation.
(2) Respondents must have performed a minimum of 3 projects with either public housing agencies,
government entities, municipalities and or private entities of similar size and scope.
C. Staffing Plan/Methodology (15 points)
In response to the Staffing Plan/Methodology evaluation factor, please provide the following:
(1) Narrative of Capability to provide scope of services;
(2) Professional Overview;
(3) Key Personnel Qualifications, Certifications & Industry Affiliations;
(4) Provide documentation to substantiate experience to include the resume(s) of all persons who
would work on matters if awarded the contract.
D. References (15 points)
This factor will be evaluated based on evidence of the following up to a maximum of five points per
reference as follows.
In response to the References evaluation factor, please provide the following:
(1) Quality of Work
(2) Consistency with Performance
A minimum of one of the three references must be from a public housing authority, municipality,
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county, or other governmental agency. References must be typed and completed on “Exhibit 2”
(please do not write in information as your penmanship may not be legible and may cause delay in
confirming and/or moving forward your proposal for evaluation).
References shall be contacted to verify project award, performance and quality of work. DCHA
may not be included as references.
E. Cost Proposal (20 points)
This factor will be evaluated using a set ratio formula to evaluate the price category and evaluated by
utilizing the ratio of the lowest cost provider times the number of points available for this category.
In response to the Cost Proposal evaluation factor, please provide the following:
(1) Price Proposal submitted on and in the format of Pricing Exhibit(s)- 5 Points
(2) Price Reasonableness in relation to DCHA Independent Cost Estimate, Scope of Service and
Market Rate - 15 Points
Lowest Price Proposal÷ Current Price Proposal × Maximum Points Available =Price Score
MAXIMUM TOTAL POSSIBLE POINTS ..................................................................................................... 100 POINTS
3.8 Responsibility Determination
The responsibility determination includes consideration of a Respondent’s record of integrity and business
ethics, compliance with public policy, past performance with DCHA (if any) and other entities, financial
capacity, and eligibility to perform government work (e.g., debarment/suspension from any Federal, State, or
local government). DCHA reserves the right to perform whatever research it deems appropriate in order to
assess the merits of any Respondent’s proposal and utilize the information gathered in the final evaluation of
those firms in competitive range.
a) Financial Capacity Determination
DCHA shall make an assessment of the Respondent’s financial capacity, that is, whether in the sole
opinion of DCHA, the Respondent is capable of undertaking and completing the RFP scope of services
delineated within this RFP in a satisfactory manner. DCHA will award a contract only to the
responsible Respondent who, in DCHA’s sole opinion, has the financial ability to successfully perform
under the terms of this RFP. DCHA’s determination will include an assessment of the Respondent’s
financial resources/ability to perform the scope of services in accordance with the RFP requirements.
Respondents who make the competitive range may be asked to submit financial information. Failure
by the Respondent to provide such information within the allotted time will render the Respondent
ineligible for award.
b) Technical Capacity Determination
DCHA will conduct a survey relating to the Respondent’s record of performance on past and present
projects that are similar to the scope of services identified in this RFP, which may include
services/projects not identified by the Respondent. DCHA reserves the right to perform whatever
research it deems appropriate in order to assess the merits of any Respondent’s proposal. Such
research may include, but not necessarily be limited to, discussions with outside Respondents,
interviews and site visits with the Respondent’s existing clients and analysis of industry reports.
DCHA will make a finding of the Respondent’s Technical Resources/Ability to perform the RFP scope
of work based upon the results of the survey.
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A Respondent will be determined responsible if DCHA determines that the results of the Technical
Resources/Ability survey reflect that the Respondent is capable of undertaking and completing the
RFP scope of services in a satisfactory manner.
DCHA reserves the right to award this contract to one Respondent, to make multiple awards and to
award without discussions. DCHA may reject any or all offers if such action is in DCHA’s interest, award
contract other than to the lowest Respondent, waive informalities and minor irregularities in offers received,
and award all or part of the requirements stated.
Proposals that are considered nonresponsive will not receive consideration. DCHA reserves the right at any
time during the evaluation process to reconsider any proposal submitted. It also reserves the right to meet
with any Respondent at any time to gather additional information. Furthermore, DCHA reserves the right to
delete, add or modify any aspect of this procurement through competitive negotiations up until the final
contract signing.
3.9 Point Awarded Range
Pertaining to the Subjective Factors, please note the following range of points awarded (points pertaining to
this RFP are shaded—please also see the Evaluation Factors detailed within the preceding Section 3.7):
Points Awarded Range
Classification* Rating % 10 100**
Acceptable Excellent 95%/+ 10 95-100
Acceptable Very Good 90%/+ 9 90-94
Potentially Acceptable Good 80%/+ 8 80-89
Potentially Acceptable Average 70%/+ 7 70-79
Unacceptable Poor <70% 0-6 0-69
*Pursuant to Section 7.2.N.3 of HUD Procurement Handbook 7460.8 REV 2.
**Total available points to be awarded, including cost points, minus preference points.
a) Potential "Competitive Range" or “Best and Finals” Negotiations.
The Agency reserves the right to, as detailed within Section 7.2.N through Section 7.2.R of HUD
Procurement Handbook 7460.8 REV 2, conduct a “Best and Finals” Negotiation, which may include oral
interviews, with all firms deemed to be in the competitive range. Any firm deemed not to be in the
competitive range shall be notified of such in writing by the Agency in as timely a manner as possible,
but in any case, within no longer than 10 days after the beginning of such negotiations with the firms
deemed to be in the competitive range.
b) Determination of Top-ranked Proposer.
Typically, the subjective points awarded by the evaluation committee will be combined with the
objective points awarded by the CO to determine the final rankings, which is typically forwarded by the
CO to the ED for approval. If the evaluation was performed to the satisfaction of the ED, the final
rankings may be forwarded to the Housing Authority Board of Commissioners (BOC) at a scheduled
meeting for approval. Contract negotiations may, at the Agency's option, be conducted prior to or after
the BOC approval.
i. Minimum Evaluation Results. To be considered to receive an award a proposer must receive
a total calculated average of at least 70 points (of the 100 total possible points detailed within
Section 4.1 herein).
RFP No. 16-2026 16 | P a g e
ii. Ties. In the case of a tie in points awarded, the award shall be decided as detailed within
Section 6.12.C of HUD Procurement Handbook 7460.8 REV 2, by “drawing lots or other random
means of selection.”
3.10 DC Council Approval Mandate
In accordance with DC Council mandate, any contract(s) awarded by DCHA and meet the requirements listed
below require DC Council Approval. The Council has two approval workflows. (1) Passive- contract is approved
within 10 days of submittal; and (2) Active- contract may take up to 45 days after submittal. The proposed
contract under this resolution is subject to DC Council approval based on the aggregate total and multi-year
award requested above.
I. Multi-year contracts;
II. Aggregate total is equal to or greater than $1,000,000.00;
III. Or both 1 and 2.
[END OF PART 3 – PROPOSAL EVALUATION]
RFP No. 16-2026 17 | P a g e
PART 4 – GENERAL CONDITIONS
4.1 Licenses, Permits and Certifications
Before a contract pursuant to this RFP is executed, the apparent successful Respondent(s) must hold all
necessary, applicable professional licenses required by the District of Columbia and all other regulatory
agencies necessary to complete the Services. The Respondent shall obtain, at the Service Provider’s expense,
any permits, certificates and licenses as may be required in the performance of the work specified. All
required licenses shall remain active and valid during the entire duration of the subsequent contract. DCHA
may require any or all Respondents to submit evidence of proper licensure.
4.2 Certification Regarding Debarment
The Respondent certifies by submission of its offer, that neither it nor its principals is presently debarred,
suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this
transaction by a Federal department or agency. All Respondents are required to submit a Disclosure
Statement if this is not the case.
4.3 Respondents’ Status
Respondents and their agents will be held to be an independent contractor and will not be an employee of
DCHA.
4.4 Funding Limitations
This procurement may be funded, in whole or in part, by grant funds provided by the U. S. Department of
Housing and Urban Development. DCHA will not be bound to any contract if funding has been disallowed by
HUD.
4.5 Government Restrictions
In the event any governmental restrictions may be imposed which would necessitate alteration of the
material, quality, workmanship or performance of the goods or the material, quality, workmanship or
performance of the goods or services offered, it shall be the responsibility of the successful Respondent to
immediately notify DCHA in writing specifying the regulation which requires an alteration. DCHA reserves
the right to accept any such alteration, including any reasonable price adjustments occasioned thereby, or to
terminate the contract at no expense to DCHA.
4.6 Insurance
Contractors will be required to obtain and maintain the following insurance coverage during the entire
contract period:
A. Minimum Limits and Coverage
I. Worker’s Compensation and Employer’s Liability with the following minimum limits and
coverage:
a. Workers Compensation- Statutory Limit in accordance with the laws of the
District of Columbia
b. Employer’s Liability:
$500,000 bodily injury for each accident
$500,000 bodily injury by disease for each employee
RFP No. 16-2026 18 | P a g e
$500,000 bodily injury disease aggregate
II. Commercial General Liability with the following minimum limits and coverage:
a. $1,000,000 combined single limit for each occurrence for bodily injury/property
damage
b. Aggregate: $2,000,000
c. Products and Completed Operations: $2,000,000
d. Personal/Advertising Injury: $2,000,000
e. DCHA must be listed as an additional insured
III. Automobile Liability with the following minimum limit and coverage:
a. $1,000,000 combined single limit each accident
b. Coverage shall be for any auto (including owned, hired, and non-owned autos)
c. DCHA must be listed as an additional insured
IV. Professional Liability / Errors & Omissions (if required)
a. Professional Liability / Errors & Omissions insurance in the amount of not less than
$2,000,000 per claim, unless otherwise required by DCHA
b. Aggregate: $4,000,000
V. Umbrella or Excess Liability: $2,000,000
VI. Employee Dishonesty: $250,000
VII. Cyber Liability: $2,000,000
The Co
- Dcha Docs
- Type
- REQUEST FOR PROPOSAL
- Title
- DCHA RFP 16-26 Network Support Managed Service Provider for DCHA/IT
- Dcha Year
- 2026
- Pdf Pages
- 29
- Dcha Doc Ids
- 3283
- Dcha Number
- 16
- Categorized By
- llm
- Dcha Base Doc Id
- 3283
- Dcha Cancelled
- No
- Detail Fetched
- Yes
- Pdf From Stored
- No
