RFP 27-26 TMS & CAT Platform

The System must provide customizable translation memory and term base specific to the City of Somerville; workflow automation, notifications, and customization including human-in-the-loop workflows, machine translation post-editing (MTPE), final review, desktop formatting, and approvals; document management with automated file naming conventions and versioning; Drupal web integration; translator tools including dashboard view, bitext view, and in-line editing; automated tracking of workflow stages and deadlines; support for Somerville's top languages including right-to-left scripts; translation of Microsoft Suite, PDFs, Acrobat In-Design, Acrobat Illustrator, image files, Canva files/links and web content; automated desktop publishing; importing existing term bases, translation memories, and bitext; style guides for multiple languages; quality assurance mechanisms; and transcription and captioning for audio/visual content. The vendor must also provide onboarding, training, and technical support throughout the contract lifecycle, customizable roles and permissions, data security including HIPAA compliance and zero-data-retention agreements with AI providers, and annual or monthly invoicing with detailed reporting and analytics.