Executive Office of Technology Services and SecurityIssuing agency·Massachusetts·via the Massachusetts COMMBUYS open-bids boardRFQ-27-05699 Accela Software Solution and Support
The awarded bidder must provide professional services to support the Accela Software Suite, including issue resolution, new configuration implementation, operational support, and project management. Specific services include installation, configuration, scripting, reporting, and setup tasks; triage of issues including tasks, bugs, and change requests; resolution of bugs; working with agencies to define work; implementation and testing of tasks, bugs, and change requests; 24x7 system operations and maintenance; integration with other Commonwealth systems; data conversion; development of custom interfaces; testing services including unit, integration, user acceptance, and performance testing; regression testing; production implementation and stabilization; documentation; quick response to legislative changes; training; and collaboration with Accela SaaS team on version updates.
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Most Massachusetts work asks for the two below, and the solicitation documents are where it’s stated. One prequalification covers both — on this bid and the next.
A surety’s written statement that it expects to bond you up to a stated amount, subject to final underwriting. It’s what an agency asks to see before they take your bid seriously.
Source: COMMBUYS (Massachusetts) (bid BD-27-1060-ITD00-ITD00-133948), retrieved via the Massachusetts COMMBUYS open-bids board. View the official posting, and always confirm requirements and deadlines with the issuing agency.
