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The purpose of this Statement of Work (SOW) is to secure a contractor to perform comprehensive maintenance and support for the Video Teleconferencing (VTC) and Audio/Visual (A/V) system located in building 1624, conference room 203, at 5 Eglin Street, Hanscom AFB, MA 01731. The contractor shall ensure the system remains fully functional through proactive maintenance, timely hardware replacement, on-call support, and user training.
Please see the cover letter for Q&A dates and submission dates.
The contractor shall perform comprehensive maintenance and support for the VTC and A/V system, including proactive maintenance, timely hardware replacement, on-call support, and user training. The contract includes specific line items for equipment such as a QSC PTZ camera, Freeport kit, Cisco codec, Crestron CPU, QSC analog processor, power distribution unit, UPS, and various generic components, as well as on-site labor, programming, warranty, training, shipping, in-house labor configuration, and project management.
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