Repair and Maintenance of Equipment used for High-Volume Mycobacteria Growth, Detection and Susceptibility Testing at the Texas Department of State Health Services (DSHS) South Texas Laboratory

The contractor must provide a 12-month service plan for two Bactec MGIT960 units (serial numbers MG4900 and MG7870) including one preventative maintenance visit per year that includes cleaning, adjustment and installation of necessary parts, software updates, unlimited technical 24-hour toll-free phone support, and response to service calls within 24 hours with repairs completed within five business days. The contractor must furnish all labor, tools, transportation, equipment, materials, and supplies. All technicians must be trained and certified by the OEM (Becton, Dickinson and Company). Services are performed at the DSHS South Texas Laboratory, 1301 S. Rangerville Rd., HHS Region No. 11, Monday through Friday 8 a.m. to 5 p.m. Central Time.