Texas · Texas

Advise Tx Hybrid Program: College Advising GRACE Services and Case Management

Texas Higher Education Coordinating BoardIssuing agency·Texas·via the Texas Comptroller Electronic State Business Daily

13days left

Due Sep 24, 2026·Posted Sep 10, 2026

AI takeaways

The Texas Higher Education Coordinating Board (THECB) is seeking a vendor to provide maintenance and support services related to the Aribot chatbot and associated GRACE custom web app hosted by the College Advising Corp (Advise TX tools) for the Advise TX Hybrid Program.
The place of performance is TX.
Proposals are due September 24, 2026, by 11:30 PM CT, with an estimated value of $24,500.
The initial contract term runs from execution through August 31, 2027, with up to two additional one-year renewal options.
Respondents must have a minimum of three years' experience providing similar services and collaborating with institutions of higher education and state agencies.
Proposals must be submitted via THECB's Vendor Client Gateway; no mailed, hand-delivered, or faxed proposals will be accepted.
Requirement: Respondents must have a minimum of three (3) years’ experience providing services like those described in Section 4., Scope of Work.

Term: Initial term through August…
Method: Request for Proposals
Documents: 4 files

These takeaways are AI-generated and may be incomplete or wrong. Always verify every detail against the official documents before you bid.

Contact the buyer

Miriam Hogans

Miriam.Hogans@highered.texas.govEmail (512) 427-6144Phone

Location:

Texas

Open in Maps ↗

Solicitation

781-7-CB-35

Method

Request for Proposals

Duration

Initial term through August 31, 2027, with up to two additional one-year renewals

Posted

Sep 10, 2026

Source

Texas SmartBuy (ESBD)

What this bid is asking for

AI-generated

Provide maintenance and support services for the Aribot chatbot and associated GRACE custom web app (Advise TX tools).
Develop and maintain implementation resources, training materials, and process workflows for the hybrid advising model.
Integrate the Mainstay chatbot platform (or successor) with the GRACE system, including webhook integration for escalation and two-way communication.
Deliver monthly and quarterly performance reports with KPIs, student engagement data, and content performance trends.
Develop and deploy Texas-specific messaging content in collaboration with THECB and Mainstay, ensuring compliance with FERPA, TCPA, and other applicable laws.

Posted Scope of Work

Estimated value: $24,500.

The TexasHigher Education Coordinating Board (THECB) is the state agency responsible forproviding leadership, coordination, and strategic direction for highereducation in Texas. THECB is seeking a vendor to provide maintenance andsupport services related to the Aribot chatbot and associated GRACE custom webapp hosted by the College Advising Corp (hereinafter referred to as the AdviseTX tools). THECB believes these maintenance and support services may beproprietary to one vendor under Section 2155.067 of the Texas GovernmentCode; however, any qualified respondent that may be able to provide therequested items is eligible to submit a proposal.

Scope, read from the documentsAI-generated

The awarded respondent must develop, maintain, and share all implementation resources for the hybrid model of advising, including chatbot integration, GRACE system integration, training and onboarding, ongoing maintenance and support, development and deployment of Texas-specific messaging, and monthly and quarterly reporting. The respondent must have an existing agreement with Mainstay (or successor) to deploy services to students at participating high schools and must ensure compliance with FERPA, TCPA, CTIA principles, THECB AI policies, A2P 100DLC registration, and Texas data privacy standards.

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Documents

Download zip

ESBD_558661_1789075368802_Attachment D Execution of Proposal.pdfNL

Preview Download

ESBD_558661_1789075369061_Attachment C - Conflict of Interest Disclosure Statement.pdfNL

Preview Download

ESBD_558661_1789075369165_Attachment E - Sample Standard Service Contract.pdfNL

Preview Download

ESBD_558661_1789075369283_RFP 781-7-CB-35 AdviseTX Hybrid.pdfNL

Preview Download

Questions & answers

AI-generated

What is the due date for proposals?

Proposal Deadline: September 24, 2026, by 11:30 PM CT.

What is the estimated value of this contract?

Estimated value: $24,500.

Who is the point of contact for this solicitation?

Miriam Hogans, CTCD, CTCM, Contract Developer, Financial Services Division – Contracts and Procurement, Texas Higher Education Coordinating Board, eBids@highered.texas.gov.

What is the minimum experience required for respondents?

Respondents must have a minimum of three (3) years’ experience providing services like those described in Section 4., Scope of Work.

Full source recordEvery field Texas SmartBuy (ESBD) published, untouched

Title

Advise Tx Hybrid Program: College Advising GRACE Services and Case Management

Detail

User

458933

Title

Advise Tx Hybrid Program: College Advising GRACE Services and Case Management

Value

24500

Opt Out

Yes

Status

Created

9/10/2026 4:21 pm

Approved

Yes

Nigp Codes

92405-Advisory Services, Educational;

Zones List

Zone: 1
Internalid: 1

Zone: 2
Internalid: 2

Zone: 3
Internalid: 3

Zone: 4
Internalid: 4

Zone: 5
Internalid: 5

Agency Name

Texas Higher Education Coordinating Board - 781

Internalid

558661

Opt Out Flag

Yes

Plan Repost

Status Name

Posted

Attachments

Id: 558661
File Id: 33720423
File URL: /core/media/media.nl?id=33720423&c=852252&h=tDk9nLxoiEx1fLZKKCMXG4DI7BtsE-gyoOghkNy-g3zIJRJD&_xt=.pdf
File Name: ESBD_558661_1789075368802_Attachment D Execution of Proposal.pdf
File Description: Attachment D Execution of Proposal

Id: 558661
File Id: 33720424
File URL: /core/media/media.nl?id=33720424&c=852252&h=erRQdN6YPrhuBM-_sCSoHnVsplbVYpv28E7lW5gvtylzGbjO&_xt=.pdf
File Name: ESBD_558661_1789075369061_Attachment C - Conflict of Interest Disclosure Statement.pdf
File Description: Attachment C - Conflict of Interest Disclosure

Id: 558661
File Id: 33720425
File URL: /core/media/media.nl?id=33720425&c=852252&h=O1r78HiA6Db2kUcW-2fgyC7lujzK_jUpLWBMZcuUf0koH-jv&_xt=.pdf
File Name: ESBD_558661_1789075369165_Attachment E - Sample Standard Service Contract.pdf
File Description: Attachment E - Sample Standard Service Contract

Id: 558661
File Id: 33720426
File URL: /core/media/media.nl?id=33720426&c=852252&h=ApWTdj0NxQt1Yx5MpLI7SObO5hcmhff2-PIYkmgvZZjAWmh2&_xt=.pdf
File Name: ESBD_558661_1789075369283_RFP 781-7-CB-35 AdviseTX Hybrid.pdf
File Description: RFP 781-7-CB-35 AdviseTX Hybrid

Contact Name

Miriam Hogans

Ctcd Cert Num

1900056015

Description

The TexasHigher Education Coordinating Board (THECB) is the state agency responsible forproviding leadership, coordination, and strategic direction for highereducation in Texas. THECB is seeking a vendor to provide maintenance andsupport services related to the Aribot chatbot and associated GRACE custom webapp hosted by the College Advising Corp (hereinafter referred to as the AdviseTX tools). THECB believes these maintenance and support services may beproprietary to one vendor under Section 2155.067 of the Texas GovernmentCode; however, any qualified respondent that may be able to provide therequested items is eligible to submit a proposal.

Posting Date

9/10/2026

Response Due

9/24/2026

User Follows

Agency Number

781

Contact Email

Miriam.Hogans@highered.texas.gov

Last Modified

9/10/2026 4:24 pm

Response Time

11:30 PM

Contact Number

(512) 427-6144

Bid Response URL

https://higheredtexas.cobblestone.software/Gateway/

Created From POD

Goods Or Service

Solicitation Id

781-7-CB-35

State Agency Cert

Bid Response Email

ebids@highered.texas.gov

Highway Districts

1, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 2, 20, 21, 22, 23, 24, 25, 3, 4, 5, 6, 7, 8, 9

Posting Requirement

Highway District List

District: 1
Selected: Yes
Internalid: 1
District Name: Paris

District: 2
Selected: Yes
Internalid: 2
District Name: Fort Worth

District: 3
Selected: Yes
Internalid: 3
District Name: Wichita Falls

District: 4
Selected: Yes
Internalid: 4
District Name: Amarillo

District: 5
Selected: Yes
Internalid: 5
District Name: Lubbock

District: 6
Selected: Yes
Internalid: 6
District Name: Odessa

District: 7
Selected: Yes
Internalid: 7
District Name: San Angelo

District: 8
Selected: Yes
Internalid: 8
District Name: Abilene

District: 9
Selected: Yes
Internalid: 9
District Name: Waco

District: 10
Selected: Yes
Internalid: 10
District Name: Tyler

District: 11
Selected: Yes
Internalid: 11
District Name: Lufkin

District: 12
Selected: Yes
Internalid: 12
District Name: Houston

District: 13
Selected: Yes
Internalid: 13
District Name: Yoakum

District: 14
Selected: Yes
Internalid: 14
District Name: Austin

District: 15
Selected: Yes
Internalid: 15
District Name: San Antonio

District: 16
Selected: Yes
Internalid: 16
District Name: Corpus Christi

District: 17
Selected: Yes
Internalid: 17
District Name: Bryan

District: 18
Selected: Yes
Internalid: 18
District Name: Dallas

District: 19
Selected: Yes
Internalid: 19
District Name: Atlanta

District: 20
Selected: Yes
Internalid: 20
District Name: Beaumont

District: 21
Selected: Yes
Internalid: 21
District Name: Pharr

District: 22
Selected: Yes
Internalid: 22
District Name: Laredo

District: 23
Selected: Yes
Internalid: 23
District Name: Brownwood

District: 24
Selected: Yes
Internalid: 24
District Name: El Paso

District: 25
Selected: Yes
Internalid: 25
District Name: Childress

State Agency Cert Text

Dual CTCD/CTCM certification

Posting Requirement Text

14+ Days for Entire Solicitation Package

Listing

Title: Advise Tx Hybrid Program: College Advising GRACE Services and Case Management
Status: 1
Created: 9/10/2026 4:21 pm
Nigp Codes: 92405-Advisory Services, Educational;
Agency Name: Texas Higher Education Coordinating Board - 781
Internalid: 558661
Status Name: Posted
Posting Date: 9/10/2026
Response Due: 9/24/2026
Agency Number: 781
Last Modified: 9/10/2026 4:24 pm
Response Time: 11:30 PM
Solicitation Id: 781-7-CB-35

Enriched

Yes

Nigp Codes

92405-Advisory Services, Educational;

Agency Name

Texas Higher Education Coordinating Board - 781

Status Name

Posted

Posting Date

9/10/2026

Response Due

9/24/2026

Response Time

11:30 PM

Solicitation Id

781-7-CB-35

Surety · through Light RFPbid bond free · p&p flat 3%

Need a bond for this one? The bid bond is free.

Most Texas work asks for the two below, and the solicitation documents are where it’s stated. Here’s what each costs through Light RFP if you need one.

Bid BondUsually 5–10% of your bid

Due with your bid

FreeGet this one →

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Due after award

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Source: Texas SmartBuy (ESBD) (solicitation 781-7-CB-35), retrieved via the Texas Comptroller Electronic State Business Daily. View the official posting, and always confirm requirements and deadlines with the issuing agency.

Texas · Texas

Advise Tx Hybrid Program: College Advising GRACE Services and Case Management

Texas Higher Education Coordinating BoardIssuing agency·Texas·via the Texas Comptroller Electronic State Business Daily

13days left

Due Sep 24, 2026·Posted Sep 10, 2026

Buy bond

AI takeaways

The Texas Higher Education Coordinating Board (THECB) is seeking a vendor to provide maintenance and support services related to the Aribot chatbot and associated GRACE custom web app hosted by the College Advising Corp (Advise TX tools) for the Advise TX Hybrid Program.
The place of performance is TX.
Proposals are due September 24, 2026, by 11:30 PM CT, with an estimated value of $24,500.
The initial contract term runs from execution through August 31, 2027, with up to two additional one-year renewal options.
Respondents must have a minimum of three years' experience providing similar services and collaborating with institutions of higher education and state agencies.
Proposals must be submitted via THECB's Vendor Client Gateway; no mailed, hand-delivered, or faxed proposals will be accepted.
Requirement: Respondents must have a minimum of three (3) years’ experience providing services like those described in Section 4., Scope of Work.

Term: Initial term through August…
Method: Request for Proposals
Documents: 4 files

These takeaways are AI-generated and may be incomplete or wrong. Always verify every detail against the official documents before you bid.

Contact the buyer

Miriam Hogans

Miriam.Hogans@highered.texas.govEmail (512) 427-6144Phone

Location:

Texas

Open in Maps ↗

Solicitation

781-7-CB-35

Method

Request for Proposals

Duration

Initial term through August 31, 2027, with up to two additional one-year renewals

Posted

Sep 10, 2026

Source

Texas SmartBuy (ESBD)

What this bid is asking for

AI-generated

Provide maintenance and support services for the Aribot chatbot and associated GRACE custom web app (Advise TX tools).
Develop and maintain implementation resources, training materials, and process workflows for the hybrid advising model.
Integrate the Mainstay chatbot platform (or successor) with the GRACE system, including webhook integration for escalation and two-way communication.
Deliver monthly and quarterly performance reports with KPIs, student engagement data, and content performance trends.
Develop and deploy Texas-specific messaging content in collaboration with THECB and Mainstay, ensuring compliance with FERPA, TCPA, and other applicable laws.

Posted Scope of Work

Estimated value: $24,500.

Scope, read from the documentsAI-generated

More health & human services bids in Texas, weekly.

We post new health & human services opportunities in Texas as agencies publish them. Get them in one email — free, and unsubscribe whenever.

Documents

Download zip

ESBD_558661_1789075368802_Attachment D Execution of Proposal.pdfNL

Preview Download

ESBD_558661_1789075369061_Attachment C - Conflict of Interest Disclosure Statement.pdfNL

Preview Download

ESBD_558661_1789075369165_Attachment E - Sample Standard Service Contract.pdfNL

Preview Download

ESBD_558661_1789075369283_RFP 781-7-CB-35 AdviseTX Hybrid.pdfNL

Preview Download

Questions & answers

AI-generated

What is the due date for proposals?

Proposal Deadline: September 24, 2026, by 11:30 PM CT.

What is the estimated value of this contract?

Estimated value: $24,500.

Who is the point of contact for this solicitation?

Miriam Hogans, CTCD, CTCM, Contract Developer, Financial Services Division – Contracts and Procurement, Texas Higher Education Coordinating Board, eBids@highered.texas.gov.

What is the minimum experience required for respondents?

Respondents must have a minimum of three (3) years’ experience providing services like those described in Section 4., Scope of Work.

Full source recordEvery field Texas SmartBuy (ESBD) published, untouched

Title

Advise Tx Hybrid Program: College Advising GRACE Services and Case Management

Detail

User

458933

Title

Advise Tx Hybrid Program: College Advising GRACE Services and Case Management

Value

24500

Opt Out

Yes

Status

Created

9/10/2026 4:21 pm

Approved

Yes

Nigp Codes

92405-Advisory Services, Educational;

Zones List

Zone: 1
Internalid: 1

Zone: 2
Internalid: 2

Zone: 3
Internalid: 3

Zone: 4
Internalid: 4

Zone: 5
Internalid: 5

Agency Name

Texas Higher Education Coordinating Board - 781

Internalid

558661

Opt Out Flag

Yes

Plan Repost

Status Name

Posted

Attachments

Id: 558661
File Id: 33720423
File URL: /core/media/media.nl?id=33720423&c=852252&h=tDk9nLxoiEx1fLZKKCMXG4DI7BtsE-gyoOghkNy-g3zIJRJD&_xt=.pdf
File Name: ESBD_558661_1789075368802_Attachment D Execution of Proposal.pdf
File Description: Attachment D Execution of Proposal

Id: 558661
File Id: 33720424
File URL: /core/media/media.nl?id=33720424&c=852252&h=erRQdN6YPrhuBM-_sCSoHnVsplbVYpv28E7lW5gvtylzGbjO&_xt=.pdf
File Name: ESBD_558661_1789075369061_Attachment C - Conflict of Interest Disclosure Statement.pdf
File Description: Attachment C - Conflict of Interest Disclosure

Id: 558661
File Id: 33720425
File URL: /core/media/media.nl?id=33720425&c=852252&h=O1r78HiA6Db2kUcW-2fgyC7lujzK_jUpLWBMZcuUf0koH-jv&_xt=.pdf
File Name: ESBD_558661_1789075369165_Attachment E - Sample Standard Service Contract.pdf
File Description: Attachment E - Sample Standard Service Contract

Id: 558661
File Id: 33720426
File URL: /core/media/media.nl?id=33720426&c=852252&h=ApWTdj0NxQt1Yx5MpLI7SObO5hcmhff2-PIYkmgvZZjAWmh2&_xt=.pdf
File Name: ESBD_558661_1789075369283_RFP 781-7-CB-35 AdviseTX Hybrid.pdf
File Description: RFP 781-7-CB-35 AdviseTX Hybrid

Contact Name

Miriam Hogans

Ctcd Cert Num

1900056015

Description

Posting Date

9/10/2026

Response Due

9/24/2026

User Follows

Agency Number

781

Contact Email

Miriam.Hogans@highered.texas.gov

Last Modified

9/10/2026 4:24 pm

Response Time

11:30 PM

Contact Number

(512) 427-6144

Bid Response URL

https://higheredtexas.cobblestone.software/Gateway/

Created From POD

Goods Or Service

Solicitation Id

781-7-CB-35

State Agency Cert

Bid Response Email

ebids@highered.texas.gov

Highway Districts

1, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 2, 20, 21, 22, 23, 24, 25, 3, 4, 5, 6, 7, 8, 9

Posting Requirement

Highway District List

District: 1
Selected: Yes
Internalid: 1
District Name: Paris

District: 2
Selected: Yes
Internalid: 2
District Name: Fort Worth

District: 3
Selected: Yes
Internalid: 3
District Name: Wichita Falls

District: 4
Selected: Yes
Internalid: 4
District Name: Amarillo

District: 5
Selected: Yes
Internalid: 5
District Name: Lubbock

District: 6
Selected: Yes
Internalid: 6
District Name: Odessa

District: 7
Selected: Yes
Internalid: 7
District Name: San Angelo

District: 8
Selected: Yes
Internalid: 8
District Name: Abilene

District: 9
Selected: Yes
Internalid: 9
District Name: Waco

District: 10
Selected: Yes
Internalid: 10
District Name: Tyler

District: 11
Selected: Yes
Internalid: 11
District Name: Lufkin

District: 12
Selected: Yes
Internalid: 12
District Name: Houston

District: 13
Selected: Yes
Internalid: 13
District Name: Yoakum

District: 14
Selected: Yes
Internalid: 14
District Name: Austin

District: 15
Selected: Yes
Internalid: 15
District Name: San Antonio

District: 16
Selected: Yes
Internalid: 16
District Name: Corpus Christi

District: 17
Selected: Yes
Internalid: 17
District Name: Bryan

District: 18
Selected: Yes
Internalid: 18
District Name: Dallas

District: 19
Selected: Yes
Internalid: 19
District Name: Atlanta

District: 20
Selected: Yes
Internalid: 20
District Name: Beaumont

District: 21
Selected: Yes
Internalid: 21
District Name: Pharr

District: 22
Selected: Yes
Internalid: 22
District Name: Laredo

District: 23
Selected: Yes
Internalid: 23
District Name: Brownwood

District: 24
Selected: Yes
Internalid: 24
District Name: El Paso

District: 25
Selected: Yes
Internalid: 25
District Name: Childress

State Agency Cert Text

Dual CTCD/CTCM certification

Posting Requirement Text

14+ Days for Entire Solicitation Package

Listing

Title: Advise Tx Hybrid Program: College Advising GRACE Services and Case Management
Status: 1
Created: 9/10/2026 4:21 pm
Nigp Codes: 92405-Advisory Services, Educational;
Agency Name: Texas Higher Education Coordinating Board - 781
Internalid: 558661
Status Name: Posted
Posting Date: 9/10/2026
Response Due: 9/24/2026
Agency Number: 781
Last Modified: 9/10/2026 4:24 pm
Response Time: 11:30 PM
Solicitation Id: 781-7-CB-35

Enriched

Yes

Nigp Codes

92405-Advisory Services, Educational;

Agency Name

Texas Higher Education Coordinating Board - 781

Status Name

Posted

Posting Date

9/10/2026

Response Due

9/24/2026

Response Time

11:30 PM

Solicitation Id

781-7-CB-35

Surety · through Light RFPbid bond free · p&p flat 3%

Need a bond for this one? The bid bond is free.

Most Texas work asks for the two below, and the solicitation documents are where it’s stated. Here’s what each costs through Light RFP if you need one.

Bid BondUsually 5–10% of your bid

Due with your bid

FreeGet this one →

Performance & Payment BondUsually 100% of the contract

Due after award

Flat 3%Get this one →

$0, forever48-hr responseA-ratedSoft pull

Bonding Directory Get a free bid bond

Not the right RFP for you?

Open opportunities in the same trade and area, with time left to bid

See all Health & Human Services bids →

Not finding it?Describe the work in your own words and we’ll search the whole site.Search with AI →

Advise Tx Hybrid Program: College Advising GRACE Services and Case Management

What this bid is asking for

Posted Scope of Work

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Documents

Sign up for a Light RFP account to download documents

Questions & answers

Need a bond for this one? The bid bond is free.

Not the right RFP for you?

Advise Tx Hybrid Program: College Advising GRACE Services and Case Management

What this bid is asking for

Posted Scope of Work

More health & human services bids in Texas, weekly.

Documents

Sign up for a Light RFP account to download documents

Questions & answers

Need a bond for this one? The bid bond is free.

Not the right RFP for you?