- Phone
- 1-615-862-6632
- Scope
- 1. The contractor shall furnish janitorial services to Metro including all supervision, labor, material, equipment and supplies necessary to perform the scope of work. The Contractor is responsible for providing proper equipment, consumables, tools, and trained personnel to fully execute all requirements. 7
- Doc Url
- /marketplace/api/blob?p=nashville%2F300001338105868%2FGG000092_1_SUPPLIER.pdf&fn=GG000092_1_SUPPLIER.pdf
- Address
- PO Box 196301 Nashville, TN 37219 Davidson United States
- Pdf Text
- RFQ GG000092,1
Proprietary and Confidential 9/8/2026 4:25 PM
RFQ GG000092,1
Title Janitorial/Custodial Cleaning and Related Services
Preview Date Open Date 9/8/2026 4:24 PM
Close Date 9/21/2026 2:00 PM Award Date
Time Zone Central Standard Time
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Submit your response to the following contact.
Company Metropolitan Government of Nashville and Davidson County
Buyer Daniel A Drumwright
Location PO Box 196301
Nashville, TN 37219
Davidson
United States
Phone 1-615-862-6632
Fax
E-mail Daniel.Drumwright2@nashville.gov
When submitting your response, include the following information.
Your Company Name
Company Site (Optional)
Address
Contact Details
Response Valid Until
(Optional)
This document has important legal consequences. The information contained in this document is proprietary of
Metropolitan Government of Nashville and Davidson County. It shall not be used, reproduced, or disclosed to others
without the express and written consent of Metropolitan Government of Nashville and Davidson County.
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Table of Contents1 Overview.......................................................................................................................................................................41.1 General Information..............................................................................................................................................41.2 Schedule................................................................................................................................................................41.3 Negotiation Controls.............................................................................................................................................41.4 Terms....................................................................................................................................................................42 Requirements................................................................................................................................................................52.1 Section 1. RFP Solicitation (Selection) Method...................................................................................................52.2 Section 2. Waiver Process.....................................................................................................................................62.3 Section 3. Commodity Codes...............................................................................................................................62.4 Section 4. Timeline...............................................................................................................................................72.5 Section 5. Solicitation Objective...........................................................................................................................72.6 Section 6. Scope Summary...................................................................................................................................72.7 Section 7. Scope Details.......................................................................................................................................72.8 Section 8. Equal Business Opportunity (EBO) Program Requirements.............................................................102.9 Section 9. Insurance Requirements.....................................................................................................................122.10 Section 10. Standard Solicitation Requirements...............................................................................................132.11 Section 11. Information Security Agreement...................................................................................................222.12 Section 12. Solicitation Acceptance.................................................................................................................232.13 Section 13. Contract Acceptance......................................................................................................................232.14 Section 14. Evaluation Criteria.........................................................................................................................242.15 Section 15. Affidavits.......................................................................................................................................28
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1 Overview
1.1 General Information
Title Janitorial/Custodial Cleaning and Related Services
Amendment Date 9/8/2026 4:24 PM
Amendment Description This amendment will add the Pre-Offer PowerPoint and Sign-In Sheet.
Buyer Daniel A Drumwright Outcome Contract Purchase
Agreement
E-Mail Daniel.
Drumwright2@nashville.
gov
1.2 Schedule
Preview Date Open Date 9/8/2026 4:24 PM
Close Date 9/21/2026 2:00 PM Award Date
Time Zone Central Standard Time
1.3 Negotiation Controls
Response Visibility Sealed
1.4 Terms
Agreement Start Date Agreement End Date
Agreement Amount
(USD)
Payment Terms Net 30 Freight Terms SUPPLIER PREPAID
Shipping Method FOB DELIVERY
Negotiation Currency USD (US Dollar)
Price Precision 0
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2 Requirements
*Response is required
Make sure to review the entire solicitation to gain an understanding of all the requirements and expectations
prior to creating and submitting a response.
2.1 Section 1. RFP Solicitation (Selection) Method
1.
Request for Proposal
Pursuant to Metropolitan Code of Laws (M.C.L.) Section 4.12.040, this solicitation document serves as the written
determination of the Purchasing Agent, that the use of competitive sealed bidding is neither practicable nor
advantageous to Metro. Therefore, this solicitation will facilitate the entering into of contract(s) by the competitive
sealed proposals process. The proposal process, flexibility and limitations are governed by the Code and related
Procurement Regulations.
The proposal selection method permits discussions with offerors who submit proposals determined to be reasonably
susceptible of being selected for award. Modifications in proposal content, comparative judgmental evaluations of the
proposals, corrections, and scope adjustments, may occur at the request of the Purchasing Agent or their designee.
There may be one or more amendments to this solicitation. Solicitation amendments are included as updates to the
original solicitation. It is the offeror's responsibility to remain informed on all solicitation amendments and submit the
solicitation response incorporating all amendments.
Offers to Metro online solicitations are required to be submitted within the iSupplier online environment unless
otherwise stated. Hard copy offers will not be considered except as required by law.
Any response to this solicitation is a formal waiver of any claims of confidentiality regardless of what may be stated,
printed, or implied in the submission and/or attachments submitted. All information is made a Public Record after an
award is made.
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The only official position of Metro is found within this solicitation document including answers provided in response
to questions raised. The online discussion tool within iSupplier is the appropriate tool for all questions or
communications concerning this solicitation.
Metro reserves the right to issue additional rounds as it deems necessary for the purposes of evaluation. Additional
rounds may include, but not be limited to, Offeror interviews.
Metro reserves the right to make multiple awards for a contract if it is deemed in the best interest of Metro.
2.2 Section 2. Waiver Process
1. Pursuant to Metropolitan Code of Laws (M.C.L.) Section 4.48.115 (Conflicts with Previous Metro Projects),
Non-Metro employees who provide services to the metropolitan government regarding the feasibility, cost,
design, implementation, or legislative adoption of a particular matter are prohibited from subsequent
participation in the procurement process or resultant contract(s) related to that particular matter.
Any offeror who may meet the standard of MCL 4.48.115 must disclose this potential conflict to the buyer
prior to the solicitation's deadline for questions. This disclosure must include reference to the offeror's prior
work on the particular matter, including the specific project and prospective offerors' participation, and the
timeframe services were rendered. If the offeror is requesting a waiver from MCL 4.48.115 this must be
explicitly stated in the disclosure.
Requests for a waiver will be reviewed by the Procurement Standards Board with final decisions published
in the news items section of purchasing.nashville.gov
2.3 Section 3. Commodity Codes
1. This solicitation is being published under the following UNSPSC (United Nations Standard Products and Services
Code) Commodity Codes:
• 76110000 - Cleaning and Janitorial Services
• 47130000 - Cleaning and Janitorial Supplies
• 76111500 - General building and office cleaning and maintenance services
• 76111501 - Building cleaning services
• 76111504 - Window or window blind cleaning services
• 76111605 - Exhaust hood or fan clearing
• 47130000 - Cleaning and janitorial supplies
• 47131800 - Cleaning and disinfecting solutions
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2.4 Section 4. Timeline
1.
The following is the general, unofficial anticipated timeline for this solicitation. These dates represent a good
faith effort, accurate at the time of publication. They are non-binding and subject to change. They are for
informational purposes only and subsidiary to official dates/times contained elsewhere in the solicitation:
• 8/31/2026 - Solicitation Publishing and Opening
• 9/8/2026 - Pre-Offer Meeting
• 9/9/2026 - Amendment #1 Published with Pre-Offer PowerPoint and Attendee List
• 9/10/2026 - Deadline to Submit Questions in iSupplier
• 9/14/2026 - Amendment #2 Published with Response to Online Discussion Questions
• 9/21/2026 - Solicitation Closes
• 9/22/2026 - Responsive Offers Provided to BAO for Review
• 9/24/2026 - Responsive Offers Provided to Evaluation Committee
• 10/6/2026 Evaluation Committee Meeting
• 10/13/2026 - Intent to Award Issued
• 10/23/2026 - Protest Period Ends & Deadline for Awarded Supplier to Provide Outstanding
Documents
• 10/26/2026 - Contract Sent to Awarded Supplier for Review
• 10/30/2026 - Contract Routes for Signature
• 11/6/2026 - Sourcing Process Complete
2.5 Section 5. Solicitation Objective
1. The objective of this solicitation is to enter into an indefinite delivery/indefinite quantity (IDIQ) contract. Metro
does not guarantee minimum or maximum purchase amounts for the requested goods and/or services.
Purchases shall be made on an as-needed basis by Metro via Purchase Order. No purchase is guaranteed,
and no work shall be performed until receipt of Metro-issued Purchase Order.
2.6 Section 6. Scope Summary
1. The Metropolitan Government of Nashville and Davidson County (Metro) is soliciting
proposals for the delivery of an array of janitorial and custodial cleaning and related
services. The qualified contractor shall be responsible for performing such services in
multiple General Services-managed facilities and other Metro facilities.
2.7 Section 7. Scope Details
1. The contractor shall furnish janitorial services to Metro including all supervision, labor, material, equipment
and supplies necessary to perform the scope of work. The Contractor is responsible for providing proper
equipment, consumables, tools, and trained personnel to fully execute all requirements.
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Requirements
Provide comprehensive planning, management, and delivery of janitorial services including regular custodial
work, specialized cleaning, event support, and related services for Metro facilities.
Secure and maintain all necessary business licenses and Metro authorizations (background checks and
Metro building security clearances) required to perform required services.
Coordinate services with each individual Metro agency, in the manner prescribed by each Metro agency.
Provide a working supervisor on the premises while cleaning services are in progress. Each working
supervisor shall be capable of fluently conversing in English as well as reading and writing instructions and
directives in English.
Replace personnel upon request from Metro.
Complete periodic reporting on service delivery and contract compliance as may be required by Metro.
Provide dedicated management staffing available by phone twenty-four hours a day, seven days a week.
Complete all janitorial and ancillary services required by Metro or, alternatively, subcontract the services out,
provided that all costs remain at the price submitted in their cost proposal.
Complete, at no cost to Metro, background checks for assigned individuals and sub-contractors within two
weeks following the contract signature. The same background check shall be performed on any new
employees of the contractor. Metro must receive MNPD confirmation of each individual's security screening
in "PASS" status before contractor may assign personnel to duties under the contract.
Standard Janitorial Service
The standard janitorial service area of each facility generally includes areas within 20 feet of the building
exterior, as well as any facility parking lot and facility trash and recycling containers regardless of their
location in relation to or distance from the building.
Standard janitorial service generally includes daily trash, recycling, and where applicable compostables
pick-up and removal to the trash, recycling, or compostables repositories of the subject facility if available or
removal from Metro property at contractor's expense.
Standard janitorial service generally includes the daily provision and replacement of products such as soap,
paper towels, toilet paper, urinal screens, deodorizer refills and other items. All products used to restock
dispensers must be compatible with the existing dispensers. Contractor may request and upon approval
replace dispensers at the contractor's expense. The cost for removing the existing and installing a new
dispenser, patching and painting as necessary will be paid by the contractor.
Contractor shall use cleaning products/agents that meet or exceed the specifications found in the attached
Cleaning Products/Agents and Alternative Cleaning Systems Specifications PDF.
Contractor shall utilize sustainable and reusable cleaning materials, such as microfiber clothes and
washable mop heads, where practical. Contractor shall, where practical, avoid the use of chemical
cleaners.
For more information, refer to the Cleaning Services Frequency Schedule PDF.
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Additional Services
Day Porter Service— CONTRACTOR shall provide full-time, half-time, quarter-time, day porter attendant
services as required. This is defined as routine janitorial support service required during business hours for
high traffic areas where standard janitorial service completed after business hours shall not adequately
address needs each day. Day Porter Attendants shall clean and stock restrooms, clean up spills, empty
trash, pick up trash, clean glass, and perform other custodial duties as may be required or requested.
Hood and Vent Cleaning— CONTRACTOR shall perform thorough hood and vent cleaning semiannually at
selected facilities.
Utility Drain Treatments— CONTRACTOR shall obtain Bio-Active Plus ST-822, a no-rinse enzyme all-
purpose cleaner (or equivalent) from General Services, central stores (at no cost), and, treat all drains per
product specifications at all facilities each day while on-site for standard, routine cleaning and janitorial
service.
Window Washing— CONTRACTOR shall schedule and perform internal and external window washing at
selected facilities in accordance with the specifications of this contract and standard industry practices.
These services include all exterior windows/glass surfaces, glass window frames, including those of all
heights and/or requiring special access, all interior windows/ glass surfaces, glass window frames, including
Skylights. Contractor shall ensure all window frames are wiped and free of dirt, streaks, and cobwebs.
Cleaning Equipment
Meet or exceed equipment-related criteria recommended by third-party sustainability programs (e.g. HEPA
filtration and CRI labels)
Vacuum cleaners must be commercial grade, meet or exceed the Carpet and Rug Institute (CRI) Green
Label and Green Label Plus Program requirements, and that employ HEPA high-filtration systems to contain
particulate matter.
Carpet extraction equipment must be commercial grade, meet or exceed the CRI Bronze Seal of Approval;
and floor maintenance equipment must be commercial grade and equipped with systems for capturing and
collecting particulates.
Propane powered equipment shall only be utilized upon Metro case-by-case approval. When feasible,
electric-powered equipment with low/ no emissions shall be used.
Supplies, Product Restocks, Replacement Items
Contractor shall provide products that are sustainability supporting, eco-friendly, and meet related
specifications referenced or detailed herein including LEED version 5 BD+C and O+M, including the product
sustainability specifications for this solicitation.
Contractor shall provide replacement receptacle liners, including BPI-certified compostable bags.
Cleaning products, materials, tools, and equipment provided shall meet the sustainability standards,
requirements, and practices specifically referenced in the attached Cleaning Products/Agents and
Alternative Cleaning Systems PDF).
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Attachments:
File Name or URL Type Description
Cleaning Products-Agents
and Alternative Cleaning
Systems Specifications
File Cleaning Products-Agents and Alternative Cleaning Systems
Specifications
Supplies, Product Restocks,
Replacement Items
File Supplies, Product Restocks, Replacement Items
MNPD Background Check
Info PDF
File MNPD Background Check Info
Green Seal Product
Standards
URL Green Seal Product Standards
ECOLOGO Certification
Program
URL ECOLOGO Certification Program
EPA Safer Products Page URL EPA Safer Products Page
Forest Safety Council Page URL Forest Safety Council Page
Cleaning Services
Frequency Schedule
File Cleaning Services Frequency Schedule
2.8 Section 8. Equal Business Opportunity (EBO) Program Requirements
1. EQUAL BUSINESS OPPORTUNITY (EBO) GOAL
2. Pursuant to the Metro Code of Laws Section 4.46.060 B, no Equal Business Opportunity Program
Goal is established for this solicitation.
3.
Pursuant to the M.C.L. Section 4.46.060, a percentage goal for MBE and WBE
subcontract participation has been established for this solicitation. Such goal is based
upon careful analysis of the availability of commercially useful subcontracting
opportunities and has been considered by the appropriate Goal Setting Committee and
approved by the Purchasing Agent.
The Metropolitan Government of Nashville and Davidson County expects the successful
offeror to meet the established goal for this project and provide demonstration of approved
good faith efforts to attain the goal. M/WBE participation may be counted toward the
specified goal when the Prime Contractor demonstrates a commercially useful function(s)
for each proposed Subcontractor and as further defined in the M.C.L. Section
4.46.060. In no way shall subcontractors' work or dollar amount be construed to count
toward the established goal more than once. Only expenditures to M/WBE subcontractors
that perform a commercially useful function in the work of the project or contract may be
counted. Suppliers may be utilized to sati
METRO_GGIssuing agency·Tennessee·via a public procurement portal