California — Victim Compensation Board, CAIssuing agency·Sacramento, CA·via California's Cal eProcure statewide procurement portalThe California Victims Compensation Board (CalVCB) is issuing this Request for Information (RFI) to solicit innovative input from qualified vendors (Respondents) for a modernization solution to replace CalVCB's current claims processing system. The Compensation and Restitution System (CaRes) provides a means to capture and process all the information associated with a claim to determine eligibility. Bills are also captured and processed for benefit determination and then payments are processed and sent to the claimants and/or providers. CaRes is currently a workflow-based system that follows the claim through its life cycle. Work flows within the current system through work items generated and presented in queues for staff, with designated permissions. Reports are generated to review aging, assigned and processed work. The application comes in (online, via mail or email), and if accompanied by appropriate supporting information, an eligibility determination is made. If supporting information is absent, the application must be held and the supporting information requested - either from the claimant or external sources (i.e., crime reporting agencies, Department of Justice, etc.). Once a determination can be made, the application is either approved or denied, and any associated bills can be reviewed for processing. There is an emergency award process that allows for expedited reviews in dire circumstances. Both documentation of the emergency request and independent processing of the application must be available.
Sell Event / RFx · Event version 1 · Department: Victim Compensation Board, CA · Event ID: 0000040156
UNSPSC categories:
The current CaRes system captures and processes claim information to determine eligibility, processes bills for benefit determination, and issues payments to claimants and providers. It operates as a workflow-based system with work items presented in staff queues based on permissions, and generates reports on aging, assigned, and processed work. Applications received online, by mail, or by email are reviewed for supporting information, which may need to be requested from claimants or external sources such as crime reporting agencies or the Department of Justice, before an eligibility determination and approval/denial decision is made. The system also supports an emergency award process for expedited review of applications in dire circumstances, requiring documentation and independent processing capability.
We post new health & human services opportunities in California as agencies publish them. Get them in one email — free, and unsubscribe whenever.
Most California work asks for the two below, and the solicitation documents are where it’s stated. Here’s what each costs through Light RFP if you need one.
Source: Cal eProcure (event 0000040156), retrieved via California's Cal eProcure statewide procurement portal. View the official posting, and always confirm requirements and deadlines with the issuing agency.
