City of St. LouisIssuing agency·St. Louis, MO·via a public procurement portalPrint & Mail API Contract
The contractor must deliver an API-driven system with sandbox/test and production environments, supporting REST API with JSON payloads. The system must include a mail piece catalog for letters (B&W, First-Class, Second-Class, Certified, single/multi-page, double-sided) and postcards, a dynamic template engine with merge tags and PDF uploads, and an automated pre-send proofing workflow. It must integrate with Okta SSO (SAML 2.0 or OIDC) and provide RBAC with Administrator, Creative, Billing/Finance, and Analytics roles, plus a Hub and Spoke organizational hierarchy. The system must guarantee a 2-business-day print-to-post SLA, store all data within US-based regions, and hold SOC-2 Type II, HIPAA Technical Guidelines, and WCAG compliance. The contractor must provide quarterly reports, maintain insurance, and comply with all City terms including a performance bond requirement.
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Source: City of St. Louis (solicitation 2027BID000033), retrieved via a public procurement portal. View the official posting, and always confirm requirements and deadlines with the issuing agency.
