Before Citizens Energy Group (Citizens Water) accepts new water main or service-line work tied into the Indianapolis system, it requires a maintenance bond guaranteeing that work against defects for the warranty period. The utility sets the amount; pricing is 3% of the bond amount, $100 minimum. Your exact price appears instantly in the calculator, after a quick soft credit check that never touches your score.
















Enter your amount, consent to a soft pull, and file with Citizens Water. Here is the whole thing:
Your business details, the bond amount Citizens Water required, and the effective date — plus a one-time consent to a soft credit pull.
Most of these clear quickly. The credit check is a soft pull that never affects your score — it can affect approval and where in the range your price lands, never a hard inquiry.
Submit the executed maintenance bond to Citizens Energy Group with your tie-in or developer agreement. Wet-ink originals mailed on request.
Citizens Energy Group owns and operates the water utility serving Indianapolis and much of Marion County as Citizens Water. When a developer or contractor installs water mains or service connections that will be accepted into that public system, the utility requires a maintenance bond before it takes the infrastructure over.
The bond is a workmanship-and-materials guarantee: it stands behind your installation for the maintenance (warranty) period — commonly one to three years — so that if a main, valve, or service line you installed fails because of defective work, the utility can have it corrected without the cost falling on its ratepayers.
It is not insurance for you — if the utility makes a valid claim and the surety pays, you repay the surety. Contractors who build to Citizens Water's standards and warranty their work treat the bond as a routine acceptance step.
These are the actual underwriting fields, including a one-time consent to a quick soft credit check. Submit once and your bond is typically issued the same day.
Start the application →Pricing from $100. Enter the amount the utility required and file the same day.