Before Citizens Energy Group (Citizens Water) accepts new water main or service-line work tied into the Indianapolis system, it requires a maintenance bond guaranteeing that work against defects for the warranty period. The utility sets the amount; we issue it at a flat 3% with one soft credit pull.
















Enter your amount, consent to a soft pull, and file with Citizens Water. Here is the whole thing:
Your business details, the bond amount Citizens Water required, and the effective date — plus a one-time consent to a soft credit pull.
Most of these clear quickly. The credit check is a soft pull that never affects your score, and the rate stays a flat 3% either way.
Submit the executed maintenance bond to Citizens Energy Group with your tie-in or developer agreement. Wet-ink originals mailed on request.
Bond amount × 3% = your premium, one-time, $275 minimum. Enter the figure on your Citizens Water agreement and the premium updates.
Citizens Energy Group owns and operates the water utility serving Indianapolis and much of Marion County as Citizens Water. When a developer or contractor installs water mains or service connections that will be accepted into that public system, the utility requires a maintenance bond before it takes the infrastructure over.
The bond is a workmanship-and-materials guarantee: it stands behind your installation for the maintenance (warranty) period — commonly one to three years — so that if a main, valve, or service line you installed fails because of defective work, the utility can have it corrected without the cost falling on its ratepayers.
It is not insurance for you — if the utility makes a valid claim and the surety pays, you repay the surety. Contractors who build to Citizens Water's standards and warranty their work treat the bond as a routine acceptance step.
These are the actual underwriting fields, including a one-time consent to a soft credit pull. Submit once and your bond is typically issued the same day.
Start the application →If yours isn't here, the bond team can usually answer within the hour.
Five-minute application, flat 3%, $275 minimum. Enter the amount the utility required and file the same day.