- Pin
- 33901-21200
- Kind
- RFP
- Doc Id
- RFI 33901-21200
- Title
- Federal Poverty Level % (Paro Score) Solution
- Due Date
- Aug 20, 2026
- Pdf Text
- 1
STATE OF TENNESSEE
DEPARTMENT OF MENTAL HEALTH AND SUBSTANCE ABUSE SERVICES
REQUEST FOR INFORMATION
FOR
FEDERAL POVERTY LEVEL % (PARO SCORE) SOLUTION
RFI # 33901-21200
July 20, 2026
1. STATEMENT OF PURPOSE:
The State of Tennessee, Department of Mental Health and Substance Abuse Services
(“TDMHSAS”) issues this Request for Information (“RFI”) for the purpose of reviewing options
available for a Federal Poverty Level % (PARO Score) Solution. We appreciate your input and
participation in this process.
2. BACKGROUND:
The Tennessee Department of Mental Health and Substance Abuse Services operates four (4)
Regional Mental Health Institutes (RMHIs) that provide inpatient psychiatric care and treatment
for individuals across the state. These facilities are located in Chattanooga, Nashville, Bolivar,
and Memphis and collectively serve a patient population with complex behavioral health needs.
TDMHSAS is seeking information from qualified vendors regarding a Federal Poverty Level %
(PARO Score) Solution, such as a system, portal, or website that identifies a patient's financial
history, likelihood of payment, etc., and calculates the patient’s poverty level. Further, it should
allow for setting the returned percentage to indicate if a patient was one hundred and thirty-eight
percent (138%) or higher, helping to easily identify whether the patient qualified for special
forgiveness or assistance programs. The Department is particularly interested in automation via a
website or online portal. TDMHSAS further understands that the features described above may
come in a broader Presumptive Charity function and that TDMHSAS may utilize only certain
necessary features.
3. COMMUNICATIONS:
3.1. Please submit your response to this RFI via email to:
Mary Lee, Director of Contracts/Senior Associate Counsel
Tennessee Department of Mental Health and Substance Abuse Services
Mary.Lee@tn.gov
3.2. Please feel free to contact the Department of Mental Health and Substance Abuse Services
with any questions regarding this RFI. The main point of contact will be:
Mary Lee, Director of Contracts/Senior Associate Counsel
Tennessee Department of Mental Health and Substance Abuse Services
Mary.Lee@tn.gov
3.3. Please reference RFI # 33901-21200 with all communications to this RFI.
4. RFI SCHEDULE OF EVENTS:
EVENT TIME
(Central Time
Zone)
DATE
(all dates are State
business days)
1. RFI Issued July 20, 2026
2. Written Questions and Comments
Deadline 4:00 P.M. July 28, 2026
3. State’s Response to Written Questions
and Comments 4:00 P.M. August 5, 2026
4. RFI Response Deadline 4:00 P.M. August 20, 2026
5. GENERAL INFORMATION:
5.1. Please note that responding to this RFI is not a prerequisite for responding to any future
solicitations related to this project and a response to this RFI will not create any contract
rights. Responses to this RFI will become property of the State.
5.2. The information gathered during this RFI is part of an ongoing procurement. In order to
prevent an unfair advantage among potential respondents, the RFI responses will not be
available until after the completion of evaluation of any responses, proposals, or bids
resulting from a Request for Qualifications, Request for Proposals, Invitation to Bid or other
procurement method. In the event that the state chooses not to go further in the
procurement process and responses are never evaluated, the responses to the
procurement including the responses to the RFI, will be considered confidential by the
State.
5.3. The State will not pay for any costs associated with responding to this RFI.
6. INFORMATIONAL FORMS:
The State is requesting the following information from all interested parties. Please fill out the
following forms:
RFI #33901-21200
TECHNICAL INFORMATIONAL FORM
1. RESPONDENT LEGAL ENTITY NAME:
2. RESPONDENT CONTACT PERSON:
Name, Title:
Address:
Phone Number:
Email:
3. BRIEF DESCRIPTION OF EXPERIENCE PROVIDING SIMILAR SCOPE OF
SERVICES/PRODUCTS
4. How does the system handle the annual update of poverty guidelines (usually released in
January) by the Department of Health and Human Services (HHS)?
5. Can the system configure multiple, simultaneous, or nested poverty thresholds (e.g., 100%,
138%, 150%, 200%, 400% FPL) for different programs?
6. Can the system automatically verify income eligibility against uploaded documentation? Or
does it have a method by which to pull income to debt ratio on its own in order to make
determinations?
7. Is there an easy-to-use calculator for individuals to determine FPL eligibility, specifically
regarding Medicaid or grant eligibility? Or does the feature perform that calculation and simply
display the result?
8. Describe user support and technical assistance.
COST INFORMATIONAL FORM
1. Describe what pricing units you typically utilize for similar services or goods (e.g., per hour, each,
via batch, etc.:
2. Describe the typical price range for similar services or goods.
3. Describe any implementation or one-time fees.
4. Describe any integration fees.
5. Describe any ongoing user support and technical assistance fees.
ADDITIONAL CONSIDERATIONS
1. Please provide input on alternative approaches or additional things to consider that might benefit
the State:
- Start Date
- Jul 20, 2026
- Due Date Raw
- Aug 20, 2026
- Start Date Raw
- Jul 20, 2026
- Categorized By
- llm-nc
