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LA · Los Angeles, CA

TTC RFP 2026-02 CARS - Collections and Accounts Receivable System - Closing: 8/31/2026 5:00 PM

Due Sep 1, 2026·33 days left·General ConstructionView official posting ↗
Issuing agency
Los Angeles County
Method
RFP
Category
Personal Services
PIN
230774
Location
Los Angeles, CA
Posted
Jun 30, 2026
Takeaways by LightRFP AI
  • The Los Angeles County Treasurer and Tax Collector (TTC) is issuing RFP 230774 for a new Collections and Accounts Receivable System (CARS) to manage delinquent account referrals, tracking, notices, payments, and restitution distribution for TTC and the Probation Department.
  • Proposals are due by email to contracts@ttc.lacounty.gov no later than 5:00 p.m. PT on Monday, August 31, 2026; late proposals will not be accepted.
  • A mandatory virtual Proposers’ Conference will be held at 11:00 a.m. PT on Tuesday, July 21, 2026; registration is required by email by 5:00 p.m. PT on Monday, July 20, 2026, and failure to attend disqualifies the proposer.
  • Written questions must be submitted by 5:00 p.m. PT on Wednesday, July 22, 2026; answers will be released via addendum on or about Monday, August 3, 2026.
  • Minimum mandatory requirements include five years (within the last seven) of providing collections/accounts receivable software services to government entities, an automated secure file transfer capability, a U.S. administrative business office, and key personnel (Project Director, Project Manager, Alternate Project Manager) each with five years of relevant experience.
  • The contract base term is three years following Final Acceptance, with four additional one-year options and six month-to-month extensions, for a maximum total term of seven years and six months; all rates are firm and fixed for the entire term.
  • Evaluation is weighted 75% on the Business Proposal (Qualifications 25%, Approach 30%, Quality Control 5%, Business Continuity 5%, Demonstration 10%) and 25% on the Cost Proposal; exceptions to the County’s standard terms may reduce scoring or result in disqualification.
  • Proposers must submit two separate PDF files (one Business Proposal and one Cost Proposal) plus a redacted version of each, and the CBE Information form (Exhibit 5) in Excel format; file names must follow a specific naming convention and not exceed 25 characters.
  • Liquidated damages of $1,000 per day per infraction may be assessed for failure to correct performance deficiencies within specified timeframes.
  • Required insurance includes Commercial General Liability ($2M aggregate), Automobile Liability ($1M), Workers’ Compensation, Professional Liability ($1M per claim/$2M aggregate), Technology Errors & Omissions ($2M), and Cyber Liability ($2M per occurrence/aggregate); the County reserves the right to increase the cyber limit.
  • The County has a 25% participation goal for Community Business Enterprise (CBE) certified firms, and proposers must document CBE utilization efforts on Exhibit 5; the County also offers Local Small Business Enterprise (LSBE), Disabled Veteran Business Enterprise (DVBE), and Social Enterprise (SE) preference programs, which can reduce the evaluated cost by up to 15% (maximum $150,000).
  • Proposers must be registered in the County’s WebVen vendor database before proposal submission and must complete multiple required forms (Exhibits 1–11), including a Certification of Compliance, Organization Questionnaire, and Contribution and Agent Declaration.

AI-generated, verify all details against the official documents.

Description

The County of Los Angeles (County) Treasurer and Tax Collector (TTC) is issuing this Request for Proposals (RFP) for the provision of the Collections and Accounts Receivable System. The RFP may be downloaded by accessing https://camisvr.co.la.ca.us/lacobids/, selecting “Open Solicitations,” and searching for the solicitation title “Collections and Accounts Receivable System,” or https://ttc.lacounty.gov/contract-opportunities/. Potential Proposers are responsible for downloading and reviewing the entire RFP.

The RFP includes service requirements, proposal content, format requirements, a description of the proposal selection process, and a sample contract. Potential Proposers that meet the minimum requirements, identified in Paragraph 4.0 (Minimum Mandatory Requirements), are invited to submit a proposal to provide the services described in Exhibit A (Statement of Work) of Appendix A (Contract). Potential Proposers should carefully review the RFP and ensure the proposal complies with all RFP requirements.

Pursuant to Subparagraph 8.5.8 (Exceptions to Terms and Conditions of Contract and/or Requirements of Statement of Work and Attachments), Proposers must list all exceptions within the proposal submission. Proposers may not take exception to the Standard Terms and Conditions in full and replace the County’s Standard Terms and Conditions with the Proposer’s. TTC will consider such a proposal to be non-responsive.

TTC recommends approval of the contract to the most responsive and responsible Proposer. In general, the greater the number of exceptions to the terms and conditions the Proposer lists, and the more substantive the exceptions are, the less responsive the proposal will be deemed. Thus, a Proposer that lists a large number of exceptions in quantity or quality will be scored accordingly.

This practice reflects the fact that a Proposer’s ability to accept the Standard Terms and Conditions as is, without any exception, is more responsive to the RFP than a Proposer that takes multiple exceptions to the Standard Terms and Conditions. During negotiations, TTC limits the exceptions that can be negotiated to the exceptions listed in the proposal itself. A virtual Mandatory Proposers’ Conference (Conference), to answer questions regarding the written specifications of the RFP, will be held at 11:00 a.m. Pacific Time (PT) on Tuesday, July 21, 2026.

Proposers that intend to submit proposals must attend this Conference or will be disqualified. To register for the Conference, please email Seeta Azizi, Contracts Section, at contracts@ttc.lacounty.gov no later than 5:00 p.m. PT on Monday, July 20, 2026. Proposals must be prepared in accordance with Paragraph 8.0 (Business Proposal Requirements and Evaluation Criteria).

Proposals are due no later than 5:00 p.m. PT on Monday, August 31, 2026, and must be emailed to contracts@ttc.lacounty.gov. Proposals received after the scheduled deadline will not be accepted.

Documents3
TTC_RFP_2026_02_CARS..pdfPDF
AppdxB_ReqdForms_Exh5_CBEForm.xlsxXLSX
AppdxB_ReqdForms_Exh10_Pricing_Schedule.xlsxXLSX

Contact

Name
Seeta Azizi
Phone
(213) 584-1303
Address
Los Angeles, CA
Full source recordfrom City of Los Angeles RAMP
Type
RFP - Request For Proposal
Title
TTC RFP 2026-02 CARS - Collections and Accounts Receivable System - Closing: 8/31/2026 5:00 PM
Rampid
230774
Bidpost
Jun 30, 2026
Category
Personal Services
Closedate
Sep 1, 2026
Stagename
Open
Camis Tried
No
Department
Los Angeles County
Categorized By
llm-nc

Source: City of Los Angeles RAMP (bid LA_RAMP-230774), retrieved via the City of Los Angeles. View the official posting — always confirm requirements and deadlines with the issuing agency.